Top 969 Helpdesk support Jobs in Arlington Va

IT Technician
Saronic Technologies —Arlington, VA
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Help Desk Technician - TS/SCI W/ Polygraph
General Dynamics Information Technology —Washington, DC
- $33.52 - $45.34 an hour
- Senior level
- 4 years
- No travel
- Paid holidays
- 401(k) matching
Field Service Representatives / Service Desk Specialists Tier II
Bowhead —Arlington, VA
- $100,000 - $135,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Associate's degree
Pentagon Account Creation Specialist
Leidos —Arlington, VA
- $92,300 - $166,850 a year
- Full-time
- 6 years
- Office
- Master's degree
1d
Systems Administrator
Agensys Corporation —Pentagon, DC
- $30 - $35 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
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9d
Part-Time IT Support Assistant
TSTC —Arlington, VA
- $18 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Employee assistance program
- Flexible schedule
Customer Support Technician, Helpdesk - Offboardings & Access
Pixel Machinery —Washington, DC
- $60,000 - $72,000 a year
- Full-time
- Remote
- Google Workspace
- Windows
- Communication skills
- Health insurance
- Dental insurance
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Customer Service Representative - Help Desk
Maximus —Tysons, VA
- $21 an hour
- Monday to Friday
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
1d
Service Desk Technician
Vamonos IT —Arlington, VA
- $24.00 - $28.80 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
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Technical Support Representative
CVS Health —Washington, DC
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
1d
Help Desk Specialist
Koniag Government Services —Arlington, VA
- $24 - $32 an hour
- Full-time
- Mid-level
- Communication skills
- Commercial
- Paid holidays
- Health insurance
7d
Part-Time Help Desk Technician
Koniag Government Services —Arlington, VA
- $28 - $32 an hour
- Part-time
- Mid-level
- Commercial
Helpdesk Specialist Entry DC
AHU Technologies Inc —Washington, DC
- $30 an hour
- Full-time
- Research
- Office
- Microsoft Office
Quick Apply
Help Desk Technician
IntraFi —Arlington, VA
- $30.00 - $36.06 an hour
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Help Desk Specialist
TechFlow, Inc. —Arlington, VA
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Windows
- Paid training
- AD&D insurance
Quick Apply
2d
Helpdesk Specialist
ProcureTeq —Arlington, VA
- Inventory management
- Office
- Experience equivalent to degree accepted
Help Desk Professional
Tecolote Research, Inc. —Arlington, VA
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid jury duty
- AD&D insurance
IT Specialist (Desktop Support)
Health Benefit Exchange Author —Washington, DC
- $80,784 - $103,333 a year
- Full-time
- Research
- Mid-level
- Office
8d
IT Mart Tech Support
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Hybrid work
- Computer literacy
- Mid-level
- Experience equivalent to degree accepted
- Paid time off
- 401(k) matching
Tech Specialist 1 (Helpdesk Technician) -Tysons, VA
M.C. Dean, Inc —Tysons, VA
- $75,520 - $94,400 a year
- Full-time
- 6 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
7d

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helpdesk support jobs near arlington va

IT Technician

Saronic Technologies -
Arlington, VA

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Job Details

Full-time

Qualifications

Desktop computer repair
Computer operation
Telecommunications network device configuration
Customer communication
Computer science
Mobile device support
Bachelor's degree in information technology
Computer Science
IT operations
Associate's degree in computer science
Laptop (troubleshooting support)
Hardware maintenance
Equipment troubleshooting
Operating system updates
Mid-level
Printer (troubleshooting support)
DoD experience
Microsoft Office
Technology security practices
3 years
Server updates
Collaboration with product development teams
Patch management
Associate's degree in information technology
Cloud-based systems
Cloud service support
Task prioritization
Desktop (troubleshooting support)
Industry trends
Computer management

Full Job Description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic’s IT infrastructure.

Key Responsibilities

Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices
Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions.
Assist with network configurations, including routers, switches, firewalls, and VPNs.
Perform routine system maintenance, including software updates, security patches, and backups.
Administer and troubleshoot Active Directory, Office 365, and cloud-based services.
Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service.
Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented.
Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions.
Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.
Ensure adherence to security best practices, including data protection and access control.
Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging.

Qualifications

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
3+ years of experience in a technical support or similar IT role.
Proficiency in troubleshooting hardware, software, and networking issues.
Experience with Windows and macOS operating systems, Active Directory, Office 365, and cloud services.
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.).
Familiarity with ticketing systems and helpdesk management tools.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Problem-solving mindset with attention to detail and a strong ability to prioritize tasks.
IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.

Preferred Qualifications:
Familiarity with Department of Defense (DoD) or military industry projects.
Knowledge of autonomous systems or maritime technology.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer.
Occasional standing and walking within the office.
Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
Visual acuity to read screens, documents, and reports.
Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).

If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.

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Refine Your Search

helpdesk support jobs in arlington va

IT Technician

Help Desk Technician - TS/SCI W/ Polygraph

Field Service Representatives / Service Desk Specialists Tier II

Pentagon Account Creation Specialist

Systems Administrator

Part-Time IT Support Assistant

Customer Support Technician, Helpdesk - Offboardings & Access

Customer Service Representative - Help Desk

Service Desk Technician

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Help Desk Specialist

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Help Desk Technician

Help Desk Specialist

Helpdesk Specialist

Help Desk Professional

IT Specialist (Desktop Support)

IT Mart Tech Support

Tech Specialist 1 (Helpdesk Technician) -Tysons, VA

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