REPORTS TO: Motor Vehicle Division Administrator
FLSA STATUS: Non-Exempt
CLASSIFICATION: Non-Personnel System; serves at the discretion of the Tax Commissioner.
PAY GRADE: 112
SAFETY SENSITIVE: No
Purpose of Job
The purpose of this job is title processing for vehicles and mobile homes, registration processing, insurance fines collection, temporary and permanent disabled placards processing, and collection of sales tax for vehicles purchased from an out of state dealership or business.
Job Related Requirements
WORK SCHEDULE: Monday - Friday from 8:00 AM to 5:00 PM.
May be required to work on religious holidays.
Regular and predictable attendance is required.
Must work cooperatively with others.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.
High school diploma or equivalent and a Vocational/Technical degree in Computer Operations, related discipline with minimum of two years of Motor Vehicle registration experience, clerical, accounting, customer service, cash handling or related experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.
Must possess or have the ability to acquire Notary Public status.
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Processes title applications for general public, businesses and dealerships, including in-state and out-of-state certification of title, processes registrations, tax collection, various fee collections, updates computer files, provides information on vehicle title and registration procedures, administers relevant laws and regulations, issues permanent and temporary disabled placards, and performs additional tasks as assigned.
Requests customer identification prior to processing all transactions to insure privacy.
Proofs documents presented for title or title transfer for accuracy according to Georgia Department of Revenue business procedures. Verifies document authenticity to insure documents are not forged or counterfeit.
Provides assistance to customers via e-mail, mail, telephone and in-office inquiries concerning registrations, title and tag transfers, insurance, disabled placards, sales tax collection, and determining values of vehicles. Also provides information concerning voter registration and driver's license.
Examines and returns any incorrect applications to dealerships and businesses as needed. Maintains records of returned title/tag applications.
Calculates sales tax amount due for vehicles purchased from an out of state business.
Calculates and collects ad valorem tax for heavy duty trucks and trailers and documentation. Insures all large trucks weighing over 55,000 pounds have IRS form 2290.
Verifies and ensures accuracy of inventory (tags and decals) and revenues and is diligent in the assignment of correct plate and decal to individual vehicles (handicap plates, temporary tags and mobile home tags).
Assists other County agents with title and tag information and provides information to law enforcement when requested.
Performs other related duties as required.
Knowledge, Skills and Abilities
Knowledge of title brands and legends, paperwork associated with title transfer including but not limited to secure dealer reassignments from Georgia and other states, secure, limited and durable powers of attorney, affidavits of repossession, inheritance, and correction, T-4 Lien release, VIN inspection form, and other documents required for processing title work.
Knowledge of minimum engine size, speed, horsepower requirements and determine if manufactured for legal highway use relative to the titling and tagging of motor scooters and motorcycles.
Knowledge of the principles, practices and procedures of the Tax Commissioner's Office and the operations and functions of the Motor Vehicle Division.
Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job.
Skill with Microsoft Word, Excel, Lotus Notes and various software programs.
Ability to communicate effectively with supervisors and other staff members.
Ability to use independent judgment in routine and non-routine situations.
Ability to handle required mathematical calculations.
Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments.
Ability to plan, organize and/or prioritize daily assignments and work activities.
Ability to comprehend and apply regulations and procedures of the office.
Ability to understand ad valorem tax laws, regulations and procedures and methods as required in the performance of duties.
(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including a computer, typewriter, calculator, copier, etc. Must be able to use body members to work, move, or carry objects or materials. Must be able to exert up to 10 pounds of force occasionally. Physical demand requirements are at levels of those for sedentary work.
DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
INTERPERSONAL COMMUNICATION: Requires the ability to speak and/or signal people to convey or exchange information. Includes receiving assignments and/or directions from supervisor. Must be able to convey complex issues to potentially irate or irrational people often with language or understanding difficulties or language barriers.
LANGUAGE ABILITY: Requires ability to read a variety of manuals and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare forms using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.
INTELLIGENCE: Requires the ability to learn and understand basic principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management.
VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently
NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize determine percentages; compute discount, interest, profit and loss, ratio and proportion, etc.; perform calculations involving variables, formulas, square roots and polynomials.
FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment.
MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using office equipment.
MANUAL DEXTERITY: Requires the ability to handle a variety of items such as computer, calculator, facsimile machine, copier, etc.. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.
COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color.
INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when dealing with an irritable general public.
PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone.
