Job Summary
The Sales Coordinator is responsible for supporting all commercial activities related to existing and new business opportunities. This position serves as the primary liaison between customers, engineering, production, purchasing, accounting, and corporate sales to ensure customer requirements are met while maintaining the highest level of customer satisfaction. The Sales Coordinator oversees quoting activities, engineering changes, contract administration, service parts, tooling invoicing, pricing updates, and customer communication while supporting Vuteq Alabama's strategic growth initiatives.
Essential Duties and Responsibilities:
· Prepare accurate quotations for new business opportunities utilizing engineering drawings, customer specifications, and manufacturing cost information.
· Coordinate with Engineering, Production, Purchasing, and Corporate Sales during quotation development.
· Support engineering change quotations and cost recovery initiatives.
· Maintain customer pricing, quote revisions, and engineering change documentation.
· Monitor customer deadlines to ensure timely submission of quotations.
· Assist with annual price adjustments and cost reduction activities.
· Support new product launches and customer program changes.
· Promote Vuteq manufacturing capabilities to current and prospective customers.
· Serve as the primary contact for assigned customer accounts.
· Maintain positive working relationships with customer purchasing and engineering personnel.
· Process customer RFQs, purchase orders, contracts, and pricing updates.
· Coordinate service parts quotations and order processing.
· Monitor customer requirements and communicate changes internally.
· Maintain accurate customer records and commercial documentation.
· Support customer scorecards and performance metrics.
· Resolve customer concerns promptly while maintaining professional relationships.
· Coordinate tooling invoicing and tracking.
· Assist Accounting with customer invoicing questions.
· Maintain pricing information within ERP/AS400 systems.
· Track open invoices and assist with collections when necessary.
· Prepare monthly sales reports and commercial activity summaries.
· Assist with budgeting and forecasting activities.
· Monitor commercial cost impacts related to engineering changes.
· Engineering
· Production
· Purchasing
· Accounting
· Logistics
· Quality
· Corporate Sales
· Vuteq Canada
· Vuteq Mexico
· Toyota Purchasing
· Customer Engineering Teams
· Participate in Kaizen and continuous improvement initiatives.
· Support cost reduction projects.
· Maintain compliance with ISO, IATF, environmental, and customer requirements.
· Follow all Vuteq safety policies and procedures.
· Support company 5S initiatives.
· Assist with process improvements that improve customer response time and operational efficiency.
Associate's or Bachelor's Degree in Business Administration, Supply Chain, Engineering, Manufacturing, Finance, or a related field preferred. Equivalent experience may be considered
Job Qualifications:
- 2–5 years in automotive manufacturing preferred
- Customer service or account management experience.
- Sales coordination, cost estimating, quoting, or program management support.
- ERP/AS400 experience preferred.
- Toyota supplier experience preferred.
Knowledge, Skills & Abilities:
· Strong organizational and communication skills.
· Customer-focused mindset.
· Analytical and problem-solving abilities.
· Ability to manage multiple priorities under deadlines.
· Strong attention to detail.
· Ability to interpret engineering drawings (preferred).
· Experience in Utilizing WebX or MicroSoft Teams (An Asset)
· Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, and ERP systems.
Physical Requirements:
· Primarily office environment.
· Frequent sitting.
· Occasional walking through manufacturing areas.
· Occasional lifting up to 20 pounds.
· PPE required in production areas.
Travel Requirements:
Occasional travel (approximately 5–10%) for customer visits, Vuteq facilities, supplier visits, training, and corporate meetings.
Core Competencies:
· Customer Focus
· Professionalism
· Integrity
· Accountability
· Teamwork
· Communication
· Continuous Improvement
· Time Management
· Problem Solving
· Adaptability
· Attention to Detail
Performance Expectations:
· Timely completion of customer quotations.
· Customer satisfaction.
· On-time completion of engineering changes.
· Pricing accuracy.
· Tooling invoice accuracy.
· Customer response time.
· Program launch support.
· Cross-functional collaboration.
· Continuous improvement participation.
· Commercial budget accuracy.
Working Conditions:
Physical Effort and Requirements of this Position:
While performing the duties of this job, the employee is required to frequently walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 lbs. and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
Intellectual Activities and Requirements of this Position:
Language Skills:
Ability to read and interpret documents such as; safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organizations.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
Reasoning Abilities:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized solutions. Able to assist with troubleshooting problem areas and to recognize and initiate corrective action or advise others of needed actions, as well as recommending suggestions for improvements.
Work Environment
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- automotive manufacturing: 2 years (Preferred)
Willingness to travel:
Work Location: In person
