Top 926 Work from home Jobs in Athol, Ma

Dispatcher
County Pump & Supply, Inc. —Leominster, MA
- $18 - $22 an hour
- Part-time
- Remote
- Entry level
Quick Apply
Clinical Data Management Specialist (REMOTE)
Teleflex —Templeton, MA
- $100,500 - $150,800 a year
- Remote
- Computer science
- Computer Science
- Bachelor's degree
- Disability insurance
- Health insurance
Licensed Professional Counselor
Headway —Keene, NH
- Up to $110.17 an hour
- Remote
- Private practice
- Mid-level
- Master's degree
Licensed Clinical Social Worker
Headway —Massachusetts
- Up to $131 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Licensed Clinical Social Worker
Headway —Keene, NH
- Up to $110.17 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Licensed Marriage & Family Therapist
Grow Therapy —Massachusetts
- $70 - $95 an hour
- Part-time
- Remote
- LMFT
- Mid-level
- In-person
- Continuing education credits
- Professional development assistance
Licensed Mental Health Counselor
Headway —Keene, NH
- Up to $110.17 an hour
- Remote
- Private practice
- Mid-level
- Master's degree
Licensed Marriage and Family Therapist
Headway —Keene, NH
- Up to $110.17 an hour
- Remote
- Private practice
- LMFT
- Mid-level
Licensed Psychiatric Nurse Practitioner
Headway —Massachusetts
- Up to $206.36 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Licensed Psychiatric Nurse Practitioner
Headway —Keene, NH
- Up to $203 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Licensed Mental Health Therapist
Headway —Massachusetts
- Up to $131 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
Licensed Clinical Psychologist
Headway —Keene, NH
- Up to $132.20 an hour
- Remote
- Private practice
- Master's degree
- Psychology
Telehealth Nurse Practitioner
Simbioza Inc. —Massachusetts
- $60 an hour
- PRN
- Remote
- Background check
- Nursing
- RN License
Quick Apply
Independent Contract Attorney - Litigation
Cowart Dizzia LLP —Massachusetts
- $55 - $65 an hour
- Contract
- Remote
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Licensed Mental Health Therapist
Headway —Keene, NH
- Up to $110.17 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
Licensed Mental Health Therapist
Grow Therapy —Massachusetts
- $70 - $95 an hour
- Part-time
- Remote
- Mid-level
- In-person
- Continuing education credits
- Professional development assistance
Licensed Marriage and Family Therapist
Headway —Massachusetts
- Up to $131 an hour
- Remote
- Private practice
- LMFT
- Mid-level
Licensed Psychiatric Mental Health Nurse Practitioner
Headway —Keene, NH
- Up to $203 an hour
- Full-time
- Remote
- Private practice
- Psychiatry
- Mid-level
Licensed Clinical Psychologist
Headway —Massachusetts
- Up to $174 an hour
- Remote
- Private practice
- Master's degree
- Psychology
Mental Health Therapist - Massachusetts
NOCD —Massachusetts
- $70,000 - $117,400 a year
- Weekends as needed
- Remote
- LMFT
- Mid-level
- Master's degree
- Paid parental leave
- Health insurance
Quick Apply

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Dispatcher

County Pump & Supply, Inc. -
Leominster, MA

Quick Apply

Job Details

Part-time
$18 - $22 an hour

Qualifications

Computer operation
Phone communication
Desktop applications
Dispatch software communication
Telephone systems
In-home experience
Task assignment

Full Job Description

ABOUT THE ROLE

County Pump & Supply's dispatch team is the nerve center of the service operation — every customer call, every technician assignment, and every scheduled job runs through it. The Dispatcher owns the live communication loop between customers and field technicians. Calls come in through Center Pro, an AI-assisted phone system running on a laptop; the Dispatcher answers live calls, monitors the app constantly, and conducts any follow up calls.

Success in this role looks like: no abandoned call goes unreturned past 10 minutes, no job sits unassigned on the board, emails and voicemails are cleared daily, and technicians always know where to go next. The right person doesn't wait to be told - they see what needs handling and handle it.

RESPONSIBILITIES

Answer inbound customer calls through the Center Pro AI phone application during scheduled shifts.
Monitor Center Pro continuously and return every abandoned call within the 10-minute callback window.
Monitor the dispatch board throughout the shift; review AI-generated scheduling entries and confirm accuracy.
Ensure every job on the board is assigned to a technician — nothing sits unassigned.
Direct field technicians to jobs based on location, importance, and urgency.
Schedule customer appointments and enter them correctly on the dispatch board.
Monitor and respond to company emails promptly; keep the inbox current.
Check voicemails regularly and follow up on every message.
Address customer questions directly; escalate to Yari when needed.
Communicate schedule changes, delays, or emergencies to customers and technicians in real time.
Identify and resolve gaps or conflicts on the schedule without being prompted.

WHAT WE'RE LOOKING FOR

Non-Negotiables

Available to work Sundays (10am–4pm) and Saturday afternoons — every week and a minimum of 30 hours per week
Strong phone presence: clear, calm, professional with customers.
High attentiveness — able to actively monitor two applications (phone system + dispatch board) plus email simultaneously without letting anything slip.
Sound judgment prioritizing jobs by urgency and geography.
Self-starter with initiative — acts without waiting for direction.
Comfortable learning and working in software applications on a laptop.

Nice to Have

Prior dispatch, scheduling, or call-center experience.
Background in a home-services trade (well/pump, plumbing, HVAC, electrical).
Experience with AI-assisted phone or scheduling tools (e.g., Center Pro or similar).
Familiarity with the Fitchburg / North Central Massachusetts service area.

FIELD REQUIREMENTS

Remote
Weekend availability (Sat afternoon + Sun 10am–4pm) is required (along with weekday availability)
Extended periods at a workstation monitoring live applications; must remain responsive throughout the shift.

COMPENSATION & BENEFITS

$18–$25/hour starting, depending on experience; posted range up to $38/hour for exceptional experience.
Part-time, approximately 25–30 hours/week with a consistent weekly schedule.
Weekend differential potential and room for wage growth tied to performance and reliability.

Pay: $18.00 - $22.00 per hour

Application Question(s):

Available on Weekends (Sat afternoon + Sun 10 am–4 pm), along with weekday availability
Familiarity with the Fitchburg / North Central Massachusetts service area

Experience:

• Prior dispatch, scheduling, or call-center: 1 year (Preferred)

Work Location: Remote

Quick Apply

Refine Your Search

work from home jobs in athol, ma

Dispatcher

Clinical Data Management Specialist (REMOTE)

Licensed Professional Counselor

Licensed Clinical Social Worker

Licensed Clinical Social Worker

Licensed Marriage & Family Therapist

Licensed Mental Health Counselor

Licensed Marriage and Family Therapist

Licensed Psychiatric Nurse Practitioner

Licensed Psychiatric Nurse Practitioner

Licensed Mental Health Therapist

Licensed Clinical Psychologist

Telehealth Nurse Practitioner

Independent Contract Attorney - Litigation

Licensed Mental Health Therapist

Licensed Mental Health Therapist

Licensed Marriage and Family Therapist

Licensed Psychiatric Mental Health Nurse Practitioner

Licensed Clinical Psychologist

Mental Health Therapist - Massachusetts

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