Top 431 Guest services manager Jobs in Augusta, Ga

Luxury Guest Services Manager - $80k Base Salary
Evolution Parking & Guest Services —Georgia
- $80,000 a year
- Weekends as needed
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
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Restaurant Manager
3 Principles Integrated LLC - McDonalds Of The CSRA —Augusta, GA
- $55,884 - $58,929 a year
- Overnight shift
- Background check
- Sales
- Restaurant management
- Paid training
- Health insurance
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Community Manager
Woda Cooper —Augusta, GA
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
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Restaurant Manager
Red Lobster —Aiken, SC
- $51,600 - $60,300 a year
- Full-time
- Casual dining restaurant
- Sales
- ServSafe
- Disability insurance
- Health insurance
5d
Assistant Manager
Zaxby's —North Augusta, SC
- $18 - $22 an hour
- Weekends as needed
- Background check
- 18 years or older
- Fast casual restaurant
- Paid holidays
- Disability insurance
Assistant General Mgr
Fairfield Inn & Suites Augusta —Augusta, GA
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
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Director of Operations
First Watch Restaurants, Inc. —Augusta, GA
- Full-time
- Marketing
- 5 years
- Driver's License
Assistant General Manager
The Partridge Inn (Hilton Curio) —Augusta, GA
- Weekends as needed
- Hotel
- Bachelor's degree
- In-person
- Health insurance
- Dental insurance
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Assistant Front Office Manager
Azalea Investments, LLC. —Augusta, GA
- $45,000 - $50,000 a year
- Full-time
- Background check
- Sales
- English
- Health insurance
- Dental insurance
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Hotel Assistant General Manager - Tru by Hilton Augusta, GA
Tru by Hilton Augusta GA —Augusta, GA
- Weekends as needed
- Sales
- Computer literacy
- Mid-level
- Disability insurance
- Dental insurance
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Food and Beverage Manager
Augusta Country Club —Augusta, GA
- Full-time
- English
- Mid-level
- Trade school
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9d
Concourse Experience Manager
Stars and Strikes —Augusta, GA
- Weekends as needed
- Bar
- Sales
- Mid-level
- Health insurance
- 401(k)
5d
Hotel General Manager
Candlewood Suites Augusta —Augusta, GA
- $50,000 - $55,000 a year
- Full-time
- Hotel
- Supervising experience
- Continuous improvement
- Paid time off
- Employee discount
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6d
Area Director
WhiteWater Express Car Wash —Augusta, GA
- $65,000 - $85,000 a year
- Weekends as needed
- Background check
- 5 years
- Mentoring
- Paid holidays
- Health insurance
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Concierge (IL) 11:30am-7:30pm
Washington Commons by Barclay House —Evans, GA
- $15 - $16 an hour
- Weekends as needed
- Microsoft Word
- Administrative experience
- High school diploma or GED
- Opportunities for advancement
Quick Apply
12d
Manager in Training
Stars and Strikes —Augusta, GA
- $45,000 - $47,000 a year
- Weekends as needed
- Entry level
- Health insurance
- 401(k)
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Guest Services Representative AM
Azalea Investments, LLC. —Augusta, GA
- $15 an hour
- Part-time
- English
- Hotel
- Conflict management
Guest Services Representative PM
Azalea Investments, LLC. —Augusta, GA
- $15 an hour
- Part-time
- English
- Hotel
- Driver's License
General Manager
Moe's Southwest Grill —Evans, GA
- $65,000 - $100,000 a year
- Full-time
- Microsoft Word
- Background check
- Sales
Quick Apply
Assistant Manager
Great American Cookie —Augusta, GA
- $350,000 - $1,000,000 a year
- Part-time
- 18 years or older
- Mid-level
- Bakery
Quick Apply

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guest services manager jobs near augusta, ga

Luxury Guest Services Manager - $80k Base Salary

Evolution Parking & Guest Services -
Georgia

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Job Details

Full-time
$80,000 a year

Benefits

Opportunities for advancement

Qualifications

Mid-level
Organizational skills
Communication skills

Full Job Description

Job Summary

The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling. Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships.

Essential Responsibilities

Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager.
Work with the Supervisor frequently to stay close to the operation.
Work at the busiest times including evenings, weekends, holidays while properly leading the team.
Track hotel parking validations for reimbursement and integrity purposes.
Understand and drives business metrics and performance measurements to ensure effectiveness, high performance, and compliance.
Demonstrate the ability to positively move the metrics for forecasting, productivity, claims, guest service and turnover.
Understand the contractual agreement with the hotel and recognize ways to maximize additional revenue opportunities for both Evolution and the client.
Understand the client’s service standards, motto, values, and hotel "lingo" while incorporating Evolution’s core values.
Develop cohesive working relationships with the client’s employees.
Understand what objectives are important to the client and ensures the entire team is focused on exceeding expectations.
Treat clients, team members and third-party vendors with courtesy, respect, and dignity.
Practice preventative safety procedures daily as set forth by Evolution and the client.
Report all claims, accidents, and incidents to HR (Human Resources) and the Area/Regional VP immediately, while handling appropriately, with urgency, care, and concern.
Meet the required Quality Assurance shop thresholds for completion and scores as outlined in the QA Performance policy and audit.
Manage uniform and ticket inventory.
Work with the Area/Regional VP to forecast and plan for seasonal variances in business to ensure proper staffing levels.
Adhere to Evolution’s employment and payroll policies and procedures to limit exposure to employment claims and litigation.
Review and submit completed and accurate payroll to Corporate on a bi-weekly basis and not to exceed 50% of weekly revenue.
Work with the Talent Acquisition team to recruit new talent that can be future leaders at Evolution.
Ensure that each new team member is fully onboarded in our HRIS and fully trained prior to working on the ramp.
Recognize exceptional performance and provides opportunities for top performers to learn and grow.
Identify high performing team members for Crescendo Academy and Crescendo Leadership developmental Programs.
Other duties as assigned.

Minimum Education Required

Associates Degree, High School Diploma or GED required, or relevant working experience.
Understanding of general business practices including accounting, human resources, and customer service.

Minimum Experience Required

Experience in valet parking.
Valid US Drivers License.
2+ years in a management position.
Experience with HRIS platforms, such as ADP.
Experience with Customer Service.

Skills Required

Strong customer service and client relationship skills.
Excellent oral and written communication skills.
Strong technology proficiency.
Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
Ability to collaborate effectively and work as part of a team.
Exceptional attention to detail and able to multitask in a fast paced, deadline driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

#132

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Refine Your Search

guest services manager jobs in augusta, ga

Luxury Guest Services Manager - $80k Base Salary

Restaurant Manager

Community Manager

Restaurant Manager

Assistant Manager

Assistant General Mgr

Director of Operations

Assistant General Manager

Assistant Front Office Manager

Hotel Assistant General Manager - Tru by Hilton Augusta, GA

Food and Beverage Manager

Concourse Experience Manager

Hotel General Manager

Area Director

Concierge (IL) 11:30am-7:30pm

Manager in Training

Guest Services Representative AM

Guest Services Representative PM

General Manager

Assistant Manager

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