Top 60 Service desk Jobs in Augusta Ga

Help Desk Technician
State of Georgia —Augusta, GA
- $14 an hour
- Part-time
- Classroom
- Computer literacy
- Office
3d
Hotel Front Desk Agent
Sheraton Augusta Hotel —Augusta, GA
- Part-time
- Hotel
- High school diploma or GED
- Front desk
Quick Apply
Front Desk Receptionist
Jordan Trotter Commercial Real Estate —Augusta, GA
- $16 - $18 an hour
- Part-time
- Office
- Organizational skills
- In-person
Quick Apply
10d
Front Desk Team
Dolphin Academy Swim School —Evans, GA
- Background check
- Communication skills
- Entry level
- Flexible schedule
Front Desk Agent
Four Points by Sheraton Atlanta Airport —Augusta, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Night Auditor
Fairfield Inn & Suites Augusta —Augusta, GA
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Front Desk PM Supervisor
Sheraton Augusta Hotel —Augusta, GA
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
Quick Apply
Hotel Front Desk Clerk - Home2 Suites
PLAMONDON HOSPITALITY PARTNERS LLC —Grovetown, GA
- $13.50 an hour
- Part-time
- In person
- Hotel
- US work authorization
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Member Services Representative FT Martinez
Planet Fitness —Martinez, GA
- $13 an hour
- Overnight shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
5d
Surgery Center Front Desk Receptionist
Augusta Urology Associates —Augusta, GA
- Full-time
- Background check
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
10d
Patient Services Representative
OrthoAtlanta —Augusta, GA
- Full-time
- Private practice
- Mid-level
- High school diploma or GED
Quick Apply
Receptionist - State Farm Agent Team Member
Robin Turman - State Farm Agent —Evans, GA
- Full-time
- Bilingual
- Office
- Ability to sit for extended periods
Quick Apply
Part Time Night Auditor
Homewood Suites by Hilton Augusta Gordon Highway —Augusta, GA
- $13.50 an hour
- Part-time
- Computer literacy
- Hotel
- Ability to lift 50 pounds
- Dental insurance
- 401(k)
Quick Apply
5d
Front Office Coordinator - North Augusta (GPT), SC
Athletico Physical Therapy —North Augusta, SC
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Front Desk Agent
Hyatt Place Augusta —Augusta, GA
- $13 an hour
- Part-time
- Background check
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Extended Stay America Augusta - Front Desk Agent
Aimbridge Hospitality —Augusta, GA
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Receptionist
Aiken/Barnwell Counties Community Action Agency —Aiken, SC
- $28,000 - $40,000 a year
- Full-time
- Computer literacy
- Basic math
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Part-Time Front Desk Agent- Night Auditor (Weekends)
Hilton Garden Inn Aiken —Aiken, SC
- From $13 an hour
- Part-time
- Customer service
- Hotel
- Driver's License
- Paid time off
- Employee discount
Quick Apply
1d
Guest Services Representative AM
Azalea Investments, LLC. —Augusta, GA
- $15 an hour
- Part-time
- English
- Hotel
- Conflict management
CAC/PKI Registration Authority - Fort Eisenhower
General Dynamics Information Technology —Fort Gordon, GA
- $73,965 - $100,050 a year
- 5 years
- Bachelor of Science
- Mid-level
- Paid time off
- 401(k) matching

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Help Desk Technician

State of Georgia -
Augusta, GA

Apply Now

Job Details

Part-time
$14 an hour
3 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Help Desk Technician

Agency:

Augusta Technical College

Job Requisition ID:

JR0000003620

Shift:

Not Applicable (United States of America)

Compensation Details:

$14.00 PER HOUR

Job Description:

JOB SUMMARY

The Help Desk Assistant is responsible for working directly with faculty and/or staff to provide basic technology support.

MAJOR DUTIES

Provide end user support and customer service;
Initiate and maintain customer support for computer software and application services;
Monitor Help-Desk work orders, providing support and resolution.
Resolve routine problems as instructed or escalate more complex issues to appropriate personnel;
Install, upgrade, and troubleshoot hardware and software as needed;
Instruct customers in correct procedures, special requirements, restrictions, and supporting documentation needed to complete the relevant process;
Respond to questions from callers and walk-ins, providing general information and helping to resolve issues with technology in offices and computer labs.
Remain abreast of commonly used software, hardware, and other equipment.
Follow standard Help Desk operating procedures;
Assist users with minor problems in media-equipped classrooms.
Become familiar with available help resources, policies, services, and staff; stay updated on campus technology changes or problems.
Assist in maintaining IT Department inventory, including additions, transfers, and surplus of equipment;
Performs other duties as assigned.

COMPETENCIES

Knowledge of computer software configuration and customization.
Knowledge of the tools and techniques used in the diagnosis and resolution of computer software and hardware problems
Skill in the operation of computers and job-related software programs
Good decision making and problem-solving skills
Effective oral and written communication skills
Ability to evaluate and analyze existing applications and identify deficiencies
Good interpersonal skills and the ability to work well with others.
Effective oral and written communication skills.
Working knowledge of common operating systems (Windows 11) and software applications (Microsoft Office Suite).

WORK ENVIRONMENT

Handle a constantly changing flow of traffic.
Be able to prioritize multiple assignments.
Exercise patience and professionalism at all times.
Work a flexible schedule, including evening and weekend assignments.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Stand, walk, and sit for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
Lift and/or move up to 50 pounds.
May require use of portable or folding ladders 3 – to 20 – feet in height.

MINIMUM QUALIFICATIONS

A high school diploma or equivalent and one (1) year work related experience.

PREFERRED QUALIFICATIONS

Experience in a customer service, call center, or help desk setting.
Familiarity with troubleshooting common PC hardware problems.
Ability to work responsibly with or without direct supervision.

Minimum Qualifications:

High School diploma or GED and one (1) year of work related experience

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Apply Now

Refine Your Search

service desk jobs in augusta ga

Help Desk Technician

Hotel Front Desk Agent

Front Desk Receptionist

Front Desk Team

Front Desk Agent

Night Auditor

Front Desk PM Supervisor

Hotel Front Desk Clerk - Home2 Suites

Member Services Representative FT Martinez

Surgery Center Front Desk Receptionist

Patient Services Representative

Receptionist - State Farm Agent Team Member

Part Time Night Auditor

Front Office Coordinator - North Augusta (GPT), SC

Front Desk Agent

Extended Stay America Augusta - Front Desk Agent

Front Desk Receptionist

Part-Time Front Desk Agent- Night Auditor (Weekends)

Guest Services Representative AM

CAC/PKI Registration Authority - Fort Eisenhower

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