Top 1229 Customer success engineer Jobs in Austin, Tx

Customer Success Engineer
SerpApi —Austin, TX
- $70,000 - $100,000 a year
- Full-time
- Remote
- Research
- Mid-level
- JavaScript
- Flexible schedule
Microvellum Production Engineer
Dovetail Custom Wood & Metal —Del Valle, TX
- From $35 an hour
- Overtime
- Software troubleshooting
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Audio Video Field Service Engineer
Daktronics —Austin, TX
- Weekends as needed
- 18 years or older
- High school
- Word processing
Field Service Engineer
WGNSTAR —Austin, TX
- $28 - $32 an hour
- Full-time
- Customer service
- Computer literacy
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply
13d
Transport and Facilities Technician
Logix Fiber Networks —Austin, TX
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Interventional Rad Tech
Baylor Scott & White Health —Round Rock, TX
- Full-time
- Hospital
- Inventory management
- Mid-level
- Health insurance
- Tuition reimbursement
Mammography Tech 1
Baylor Scott & White Health —Austin, TX
- PRN
- Hospital
- Inventory management
- Customer service
- Health insurance
- Tuition reimbursement
Senior Applications Engineer
ASML —Austin, TX
- Full-time
- Master's degree
- 8 years
- Analysis skills
Staff Engineer, Delivery
Aristocrat —Austin, TX
- $115,500 - $255,766 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Criminal background check
- Health insurance
- Dental insurance
10d
Senior Manufacturing Test Development Engineer
Jabil Circuit —Austin, TX
- $105,100 - $189,200 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Employee stock purchase plan
Mammography Technologist II
Baylor Scott & White Health —Austin, TX
- Full-time
- Hospital
- Inventory management
- Customer service
- Health insurance
- Tuition reimbursement
12d
Field Service Engineer - YieldStar (YS)
ASML —Austin, TX
- Full-time
- Engineering
- English
- Mid-level
Nuclear Med Tech
Baylor Scott & White Health —Round Rock, TX
- Patient monitoring
- Hospital
- Computer literacy
- Health insurance
- Tuition reimbursement
14d
Software Engineering Manager
Lutron Electronics Co., Inc —Austin, TX
- Full-time
- Computer Science
- Office
- AWS
Building Engineer
XQ Auto TX —Austin, TX
- Full-time
- Bilingual
- Background check
- System design
- Relocation assistance
- Health insurance
Quick Apply
ELECTRICAL FIELD SUPERINTENDENT
Corbins —Austin, TX
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Military Service - U.S. Space Force, Aeronautical Engineer
Military Service - U.S. Space Force —Austin, TX
- From $60,000 a year
- Full-time
- Engineering
- Mid-level
- Master's degree
- Health insurance
- 401(k)
Mechanical Install Engineer - EUV
ASML —Austin, TX
- Weekends as needed
- Bachelor of Science
- English
- Mid-level
Military Service - U.S. Space Force, Developmental Engineer
Military Service - U.S. Space Force —Austin, TX
- From $60,000 a year
- Full-time
- Engineering
- Mid-level
- Master's degree
- Health insurance
- 401(k)
Test Development Manager
Jabil Circuit —Austin, TX
- $121,300 - $218,300 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Paid parental leave
- Employee stock purchase plan

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customer success engineer jobs near austin, tx

Customer Success Engineer

SerpApi
Austin, TX

Apply Now

Job Details

Full-time
$70,000 - $100,000 a year

Benefits

Flexible schedule

Qualifications

Research

Full Job Description

SerpApi is the leading solution to integrate search data into web applications. Our API scrapes search engines, solves CAPTCHAs, and keeps up with changing page layouts in one simple GET request. Our customers include Nvidia, Shopify, Perplexity, Adobe, Samsung and more.

We are looking for a Customer Success Engineer to join our team. As a Customer Success Engineer, you will be responsible for providing technical and sales support to our clients. You will also be responsible for ensuring that our clients' needs are met by maintaining excellent relationships with them.

Responsibilities

Know how to use SerpApi products and help users to find optimal solutions for their use cases
Investigate bugs and research the possible causes and document them
Work with either Ruby, JavaScript or Python to help users troubleshoot
Interact with customers to help them solve issues they encounter with our products and services
Open tickets on GitHub if issues cannot be resolved directly
Handle invoicing and follow up with customers
Reach out to customers to ensure their satisfaction and address any concerns they may have
Provide sales support by identifying upsell opportunities and collaborating with the sales team
Write blog posts to educate customers and prospects on our products and services
Negotiate enterprise contracts with clients
Utilize your programming knowledge to troubleshoot customer issues and provide technical support
Communicate with clients in a professional and timely manner
Collaborate with other teams to ensure the delivery of high-quality customer service
Provide feedback to the development team to improve our products and services
Participate in weekend support rotation, offset by scheduled weekdays off
Experience in B2B SaaS is a plus
Sales experience is a plus

Perks

SerpApi has been created by engineers for engineers. High compensation, transparency, remote-first, and a high trust environment are at the core of the company. All of these also make a very neurodivergent-friendly work environment. Several of our team members, including our CEO, are on the spectrum. Having a neurodivergent-friendly company is not an afterthought. We welcome talent from all over the world! No matter where you’re based, you can be part of our diverse, remote-first team. For those outside Austin, TX, we typically hire as independent contractors since we don't have an office there.

High Compensation

We offer high compensation, bonuses, and career opportunities all across the globe.

Competitive Worldwide
Total compensation, including profit shares, averages $232,448 per year per team member worldwide. We pay nearly as much as Google!
Profit Shares
All full-time team members receive profit share bonuses. We believe it's important to achieve alignment as a team.
Career Growth
Internal career paths, training (courses, conferences, books), and toolings (up to 50% reimbursement for software, hardware, subscriptions, and co-working space).

Transparency

A transparent world is a better world. Transparent organizations are more meaningful, connected to reality, and trustworthy.

Open Books
We share our books with all team members. We publish quarterly and annual reports (P&L, expenses).
Public Roadmap
Excluding security and confidential issues, all of our work is fully accessible to the public.
Internal Trust
Internally, we share analytics, customer interactions, hiring processes, strategies, marketing, and all other business-related data.

Remote-First Company

Remote is not a 2nd thought, but is core to SerpApi. All our processes are structured around being remote-first.

Even Before COVID
Remote-first wasn't a reaction to COVID, but was a conscious, long-term, and permanent decision.
Async Communications
All of our important communications are async, written, and online. We avoid unnecessary meetings as much as possible.
100% Online
We use the best tools for the job: GitHub, Slack, Pop, Zoom, Intercom, Figma, and emails.

High-Trust Environment

We put high-trust in everyone on our team and empower them to do their best work.

Flexible Schedule
Team members can adjust their own schedule, timezone, and unpaid vacation time the way they see fit.
Independent Prioritization
Outside of specifically assigned tasks, you can choose what work you think will produce the most value to SerpApi.
Trusted Contributions
All team members can suggest or directly make changes to anything related or not related to their jobs following their own judgment.

Send us your resume at [email protected]

All legitimate SerpApi communications come from the serpapi.com or tryserpapi.com domains only.

If you receive an email from any other domain claiming to represent us, please do not respond.

If you have questions, reach out to us directly at [email protected].

Remote-first
|Full-time|
70K – 100K a year + profit share

Apply Now

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customer success engineer jobs in austin, tx

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Responsibilities

Perks

High Compensation

Competitive Worldwide

Profit Shares

Career Growth

Transparency

Open Books

Public Roadmap

Internal Trust

Remote-First Company

Even Before COVID

Async Communications

100% Online

High-Trust Environment

Flexible Schedule

Independent Prioritization

Trusted Contributions