Top 989 Field support technician Jobs in Austin, Tx

Field Support Technician
HCL Technologies Limited - Business Services —Lakeway, TX
- $49,000 - $88,000 a year
- Email
- Background check
- Computer Science
- Bachelor of Science
- AD&D insurance
- Paid holidays
Quick Apply
Lab Technician
PCR Labs of America —Cedar Park, TX
- $25 - $30 an hour
- Full-time
- Data analysis skills
- HIPAA
- Mid-level
Quick Apply
1d
Test Technician
ABM Industries —Austin, TX
- $40 - $65 an hour
- Extended hours
- Microsoft Word
- Clean driving record
- Microsoft Excel
5d
Electronics Technician
Lutron Electronics Co., Inc —Austin, TX
- Urgently hiring
- Mid-level
- 3 years
- Mentoring
- Tuition reimbursement
Elections Field Support Technician
Travis County —Austin, TX
- $20 an hour
- Temporary
- No experience needed
- Driver's License
- Driving
Field Property Technician
OnSight PROS —Round Rock, TX
- $19 an hour
- Choose your own hours
- No experience needed
- High school diploma or GED
- Driver's License
Quick Apply
8d
CRSP Support Technician
University of Texas at Austin —Austin, TX
- From $70,000 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
Lead Field Technician - REMOTE
Connection —Austin, TX
- $36.78 - $47.08 an hour
- Full-time
- Schematics
- Windows
- Driver's License
- Paid time off
Spacecraft Integration Technician I
Firefly Aerospace —Cedar Park, TX
- Full-time
- Entry level
- Commercial
- Under 1 year
- Disability insurance
- Health insurance
Quick Apply
Field Service Technician, Utility
Tesla —Austin, TX
- Overtime
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
- Commuter assistance
- Health savings account
Health Technicians Specialist - Freelance AI Trainer Project
Meridial —Austin, TX
- $6 - $65 an hour
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Field Service Technician -Austin, TX
CBE, Inc. —Austin, TX
- On call
- No experience needed
- Travel
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Field Service Technician - HW - Corpus Christi, TX
Siemens Healthineers —Austin, TX
- $50,210 - $69,036 a year
- Full-time
- Microsoft Excel
- Current TB test
- Military
- Disability insurance
- Health insurance
Part-Time As Needed Archaeological Technician
Terracon —Austin, TX
- Part-time
- Driver's License
- Bachelor's degree
- Military encouraged
- Paid holidays
- Health insurance
14d
Archaeological Field Technician
TRC Companies, Inc. —Austin, TX
- $24.26 - $29.00 an hour
- Overtime
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Paid holidays
- Disability insurance
10d
Field Service Technician
Milan Laser Hair Removal —Austin, TX
- Weekends as needed
- Mid-level
- Residential
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Generator Technician - Experienced
JC Davis Ventures LLC dba JC Davis Power —Elgin, TX
- $35 - $85 an hour
- Overtime
- Construction site
- Mid-level
- Mileage reimbursement
- Paid holidays
Electrician (Swing Shift) Journeyman licenses is Required
The University of Texas at Austin Facilities Services —Austin, TX
- Up to $61,857 a year
- 8 hour shift
- Current TB test
- Customer service
- Maintenance
- Paid holidays
- Disability insurance
Quick Apply
Transport and Facilities Engineer
Logix Fiber Networks —Austin, TX
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Project Manager - Refrigeration
DEEM LLC —Austin, TX
- $130,000 - $170,000 a year
- Full-time
- Background check
- Clean driving record
- Customer service
- Fuel card
- Health savings account
Quick Apply
1d

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Field Support Technician

HCL Technologies Limited - Business Services -
Lakeway, TX

Quick Apply

Job Details

Full-time
$49,000 - $88,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication

Full Job Description

Skill: Field Support Technician

Minimum Experience 4+ Years of Field Services/Support Technician

As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.

As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
FSO Telecom task:
Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)
Configuration of phones using SOP and Phones movement.
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team

Desired Qualifications:

BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience
One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.
Experience with various desktop systems, operating systems, and diverse technical environments.
Excellent customer service orientation and verbal communication skills.
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
Ability to install software for and troubleshoot a wide range of applications.
Analytical thinking and problem-solving ability.
CompTIA A+ certification or equivalent certification
Flexible for travelling to remote sites or cluster
Provide assistance for network relates issues
Should be able to lift weight up to 30 lbs at waist level
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Type: Full-time

Pay: $49,000.00 - $88,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

field service support technician: 3 years (Required)

Work Location: On the road

Quick Apply

Refine Your Search

field support technician jobs in austin, tx

Field Support Technician

Lab Technician

Test Technician

Electronics Technician

Elections Field Support Technician

Field Property Technician

CRSP Support Technician

Lead Field Technician - REMOTE

Spacecraft Integration Technician I

Field Service Technician, Utility

Health Technicians Specialist - Freelance AI Trainer Project

Field Service Technician -Austin, TX

Field Service Technician - HW - Corpus Christi, TX

Part-Time As Needed Archaeological Technician

Archaeological Field Technician

Field Service Technician

Generator Technician - Experienced

Electrician (Swing Shift) Journeyman licenses is Required

Transport and Facilities Engineer

Project Manager - Refrigeration

I want to receive the latest job alert for field support technician in austin, tx

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