Top 12 Receptionist client service specialist Jobs in Austin, Tx

Receptionist & Client Intake Specialist
Hailey-Petty Law Firm, PLLC —Austin, TX
- $22 - $28 an hour
- Communication skills
- Entry level
Quick Apply
Eligibility Advisor I - Temporary
Health & Human Services Comm —Austin, TX
- $2,953.25 - $4,365.66 a month
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Disaster Assistance Specialist II
Health & Human Services Comm —Austin, TX
- $2,820.00 - $4,149.83 a month
- 12 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Opportunities for advancement
Quick Apply
Front Desk Associate
Orthopaedic Specialists of Austin —Austin, TX
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
Quick Apply
CSCD Office Specialist I
Travis County —Austin, TX
- $30,238.83 - $33,883.20 a year
- Weekends as needed
- Spanish
- Word processing
- Writing skills
- Wellness program
- Paid parental leave
Front Office Administrator and Texas Notary Public
Ramirez Accounting Service Llc —Austin, TX
- $19.50 - $30.00 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Quick Apply
FAST Service Specialist
Opensity Solutions —Austin, TX
- $20 - $23 an hour
- Full-time
- Hospitality
- Ability to walk for extended periods
- Office
Quick Apply
1d
Leasing Team Member
Cardinal Group Companies —Austin, TX
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
- Opportunities for advancement
12d
BTR Leasing Team Member
Cardinal Group Companies —Pflugerville, TX
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
- Opportunities for advancement
Legal Administrative Services Supervisor
Ricoh —Austin, TX
- Overtime
- Hospitality
- Clean driving record
- Mid-level
8d
Veterinary Receptionist - Austin, TX
Austin Veterinary Diagnostic Hospital —Austin, TX
- Weekends as needed
- Conflict management
- Cleaning
- Medical terminology
- Paid parental leave
- Paid holidays
8d
Sharkeys Cuts for Kids Salon Manager - Round Rock
Sharkey's Round Rock —Round Rock, TX
- $26 - $40 an hour
- Full-time
- Mid-level
- Experience working with children
- Team management
Quick Apply
6d

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Eligibility Advisor I - Temporary
Health & Human Services Comm —Austin, TX
Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine…
$2,953.25 - $4,365.66 a month
Quick Apply
MCS Operations Program Advisor (PS VII)
Health & Human Services Comm —Austin, TX
Graduation from an accredited four-year college or university with major coursework in business administration, health or public administration, political…
$5,797.66 - $8,187.00 a month
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3d

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Base Camp Recovery Center —Columbus, OH
The receptionist is responsible for greeting clients, answering questions, assisting with administrative needs, and supporting efficient clinic workflow.
$18 an hour
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Office Assistant
Consolidated Employer Services —Reynoldsburg, OH
Previous receptionist, front desk, medical office, or intake coordination experience preferred. This role is responsible for front desk operations, client…
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Receptionist & Client Intake Specialist

Hailey-Petty Law Firm, PLLC -
Austin, TX

Quick Apply

Job Details

$22 - $28 an hour

Qualifications

Visitor query response
Customer records maintenance
Office activity coordination
Maintaining an organized workspace
Phone communication
Legal office phone management
Interviewing clients
Intake
Greeting customers
Client inquiry handling
Filing
Client file management
Phone call screening
Meeting scheduling
Client database systems
Records management
Lead Nurturing
Mail management
Initial Contact (sales skills)
Mail processing
Clean workspace maintenance
Customer information system software
Legal client intake
Communication skills
Sales follow-up
Lead generation tracking
Entry level
Customer data entry

Full Job Description

The Receptionist & Client Intake Specialist is the first point of contact for Hailey Petty Law Firm — both in person and on the phone. This role owns the front desk and all standard reception functions, while also serving as the firm's first filter for potential new clients: gathering information, qualifying leads, and setting up qualified prospects for a smooth handoff to the sales team. This is a true hybrid role, blending traditional front-desk hospitality with the judgment and people skills of an intake/sales-support function.

Compensation:

$22 - $28 hourly

Responsibilities:

Reception

Greet all visitors warmly and professionally as the first face of the firm
Answer, screen, and route incoming calls
Manage the front desk: visitor sign-in, mail/deliveries, conference room scheduling, and general office upkeep
Maintain a clean, organized, and welcoming lobby and reception area
Support attorneys and staff with general administrative tasks as needed

Client Intake

Field inquiries from potential new clients (PNCs) by phone, walk-in, or web lead
Ask qualifying questions to determine fit for the firm's practice areas and case criteria
Build the initial client file: contact information, case summary, and relevant intake details
Schedule qualified leads with the sales/intake team and ensure a clean handoff (no dropped information, no duplicate questions for the prospective client)
Track and follow up on leads that aren't immediately ready to move forward
Maintain accurate records in the firm's CRM/intake system

Qualifications:

Prior experience in reception, customer service, sales, or intake (legal or medical intake a plus)
Comfortable asking direct questions and making judgment calls on lead quality
Excellent phone etiquette and in-person presence
Strong written and verbal communication skills
Detail-oriented with the ability to manage multiple conversations/tasks at once
Familiarity with CRM or case management software (or ability to learn quickly)
Professional demeanor — this person represents the firm's first impression

About Company

Hailey-Petty Law Firm, PLLC makes estate planning your Legacy, not a burden for your loved ones.

Our commitment is to support clients at every stage, guided by a few core principles:

Education. We focus on helping clients fully understand their legal situations and options to ensure they feel informed and confident in making the best decisions.
Building Trust. We aim to build that trust by maintaining open, transparent communication and providing honest guidance.
Collaboration. We foster a collaborative environment where clients' thoughts, concerns, and questions are always welcomed, ensuring that our legal strategy reflects their unique perspective.

Quick Apply

Refine Your Search

receptionist client service specialist jobs in austin, tx

Receptionist & Client Intake Specialist

Eligibility Advisor I - Temporary

Disaster Assistance Specialist II

Front Desk Associate

CSCD Office Specialist I

Front Office Administrator and Texas Notary Public

FAST Service Specialist

Leasing Team Member

BTR Leasing Team Member

Legal Administrative Services Supervisor

Veterinary Receptionist - Austin, TX

Sharkeys Cuts for Kids Salon Manager - Round Rock

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