Top 144 Dispute resolution Jobs in Austin Tx

Dispute Investigator
Netspend —Austin, TX
- Full-time
- Mid-level
- High school diploma or GED
- Data entry
Customer Service Rep
Limitless Texas Technologies LLC —Austin, TX
- $70,000 - $106,000 a year
- Full-time
- No experience needed
- Office
- Assembly
Quick Apply
HRIS Time Administrator - REMOTE
Ryder System —Austin, TX
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Consultant - Dispute Resolution
Spire Consulting Group —Austin, TX
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Paid holidays
Associate Consultant - Dispute Resolution
Spire Consulting Group —Austin, TX
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
L2-L3 Security Guard
atxbulldogsecurity —Austin, TX
- $27.44 - $33.89 an hour
- Full-time
- CPR Certification
- Clean driving record
- Heavy lifting
- Health insurance
- Dental insurance
Quick Apply
Remote Collection Specialist
AADVANTAGE LAUNDRY SYSTEMS LLC —Austin, TX
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Asset Management Associate
TotalEnergies —Austin, TX
- Engineering
- Finance
- Analysis skills
- Commuter assistance
- Health savings account
Senior Consultant - Dispute Resolution
Spire Consulting Group —Austin, TX
- Hybrid work
- Data analysis skills
- Continuous improvement
- Quality control
- Health savings account
- Paid holidays
Quick Apply
Renewal & Collections Specialist
NinjaOne —Austin, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- In-person
- Health insurance
- Dental insurance
Probate Attorney
Kreig LLC —Austin, TX
- From $80,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Probate Attorney
Kreig LLC —Texas
- From $80,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Health insurance
- 401(k)
Quick Apply
6d
Associate Attorney Family Law
Confidential —Austin, TX
- From $106,838.63 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid holidays
- Relocation assistance
Quick Apply
Labor Relations Specialist
Medical Transportation Management (MTM, Inc.) —Austin, TX
- $75,000 - $90,000 a year
- Full-time
- Research
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Production Representative (Heavy Equipment and Truck Inspector / Mechanic)
Bidadoo Inc —Austin, TX
- $50,000 - $60,000 a year
- Full-time
- Computer literacy
- Writing skills
- Research
- Health insurance
- 401(k)
Quick Apply
4d
Retail Sales Associate - 2501
First Cash, Inc. —Austin, TX
- $14 - $18 an hour
- 8 hour shift
- Bilingual
- 18 years or older
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Retail Sales Associate - 2502
First Cash, Inc. —Austin, TX
- $14 - $18 an hour
- 8 hour shift
- Bilingual
- 18 years or older
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
11d
Retail Sales Associate - 2535
First Cash, Inc. —Austin, TX
- $14 - $18 an hour
- 8 hour shift
- Bilingual
- 18 years or older
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Property Manager
Confidential —Round Rock, TX
- From $18 an hour
- Full-time
- Background check
- Spanish
- Customer service
Quick Apply
Plumbing Project Manager
Everforth, Cybercoders —Manchaca, TX
- $130,000 - $165,000 a year
- Full-time
- Construction site
- 5 years
- Driver's License
Quick Apply

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dispute resolution jobs near austin tx

Dispute Investigator

Netspend -
Austin, TX

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Data-driven problem-solving

Full Job Description

About the Company:

Netspend Corporation is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Netspend's financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.

Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.

Since our founding in 1999 by industry pioneers, Netspend products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with employees worldwide.

As a Dispute Investigator, you will take ownership of customer claims regarding unauthorized activity, billing errors, and merchant issues. This isn't just about data entry; you will dive deep into transaction histories, gather evidence, and make critical decisions that directly impact our customers' financial well-being. Your success will be measured by your ability to resolve claims accurately, process chargebacks efficiently, and maintain high standards of quality and productivity, all while strictly following financial regulations.

Essential Functions & Responsibilities:

Conduct End-to-End Investigations: Review and analyze complex, high-risk, or escalated transaction disputes to determine fraud liability or billing errors
Execute Chargebacks: Initiate and manage the chargeback process through card networks (such as Visa/Mastercard) adhering strictly to network rules and timeframes
Maintain Regulatory Compliance: Ensure all claims are handled in strict accordance with federal financial regulations (including Regulation E and Regulation Z), as well as state laws and company policies
Adhere to Internal Policies: Follow established operational procedures and guidelines to mitigate financial, legal, and reputational risk for the company
Hit Performance Targets: Consistently meet or exceed individual daily productivity benchmarks and quality assurance metrics to support department SLAs (Service Level Agreements)
Documentation & Communication: Maintain precise, clear documentation of investigation findings and communicate resolution decisions effectively to internal teams and customers when required
Trend Awareness: Identify well-defined patterns or anomalies in dispute data and escalate findings to senior team members or leadership for further analysis

Qualifications:

Education: High School Diploma or equivalent
Experience: 1–3 years of experience in financial services, ideally within dispute resolution, fraud investigation, chargeback processing, or banking operations
Regulatory Knowledge: Solid foundational understanding of Regulation E (electronic fund transfers) and/or Regulation Z (credit card billing errors) is highly preferred
Technical Skills: Proficiency with core banking platforms, case management software, and network tools (e.g., Visa Resolve Online / Mastercard Connect).
Analytical Mindset: Exceptional critical thinking skills with the ability to spot patterns, piece together disparate data, and make objective, evidence-based decisions.
Drive for Efficiency: Comfort working in a high-volume, metrics-driven environment where speed, attention to detail, and quality must go hand-in-hand

Apply Now

Refine Your Search

dispute resolution jobs in austin tx

Dispute Investigator

Customer Service Rep

HRIS Time Administrator - REMOTE

Consultant - Dispute Resolution

Associate Consultant - Dispute Resolution

L2-L3 Security Guard

Remote Collection Specialist

Asset Management Associate

Senior Consultant - Dispute Resolution

Renewal & Collections Specialist

Probate Attorney

Probate Attorney

Associate Attorney Family Law

Labor Relations Specialist

Production Representative (Heavy Equipment and Truck Inspector / Mechanic)

Retail Sales Associate - 2501

Retail Sales Associate - 2502

Retail Sales Associate - 2535

Property Manager

Plumbing Project Manager

I want to receive the latest job alert for dispute resolution in austin tx

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