Top 150 manager customer support Jobs in austin tx

Content and Community Manager
Central Texas Community Foundation —Round Rock, TX
- $70,000 - $80,000 a year
- Full-time
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
7d
Client Service Manager - Stock Plan Services
Charles Schwab —Austin, TX
- $80,000 - $120,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Employee stock purchase plan
4d
Customer Success Manager
Pareto —Austin, TX
- $55,000 - $85,000 a year
- Full-time
- Mid-level
- Presentation skills
- Bachelor's degree
- 401(k)
- Paid time off
Quick Apply
8d
Customer Service Manager
LTD Material, LLC —Austin, TX
- $46,624.61 - $56,150.07 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Luxury Client Experience Lead
Zadok Jewelers —Austin, TX
- Full-time
- Background check
- Google Workspace
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Manager, Outreach Intake
BEHAVIORAL HEALTH PRACTICE SERVICES LLC. —Austin, TX
- $59,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid parental leave
- AD&D insurance
Quick Apply
7d
Associate Client Success Manager
Butterfly Network —Austin, TX
- From $100,000 a year
- Remote
- Sales
- Mid-level
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
Client Success Manager
Indeed —Austin, TX
- $26.92 - $40.38 an hour
- Full-time
- Hybrid work
- Mid-level
- Military encouraged
- In-person
- Paid time off
Quick Apply
Workforce Manager
The Knot Worldwide —Austin, TX
- $59,098 - $101,311 a year
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Parental leave
Quick Apply
Client Success Manager I
Luxury Presence —Austin, TX
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Dental insurance
- 401(k)
Quick Apply
Customer Success Manager | US (d/f/m)
Luminovo —Austin, TX
- $83,300 - $170,300 a year
- Full-time
- Hybrid work
- Mid-level
- Contracts
- Manufacturing
Client Success Manager II
Luxury Presence —Austin, TX
- $75,000 - $100,000 a year
- Full-time
- Hybrid work
- Sales
- Mid-level
- Office
Quick Apply
Account Manager
Yardi Systems, Inc. —Austin, TX
- $68,640 - $76,500 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- Analysis skills
- Profit sharing
Customer Success Manager
Prospyr —Austin, TX
- $75,000 - $125,000 a year
- Full-time
- Mid-level
- POS
- Communication skills
Quick Apply
Customer Success Manager, Commercial
HackerOne —Austin, TX
- $100,000 a year
- Full-time
- Remote
- Background check
- Fair chance
- Senior level
- Paid parental leave
- Paid holidays
Customer Success Manager
LogicMonitor —Austin, TX
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
Customer Success Manager - Cisco
SHI International Corporation —Austin, TX
- $100,000 - $200,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
2d
Account Manager
Olly Olly —Austin, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Localytics | Customer Success Manager
Palm Venture Studios —Austin, TX
- $130,000 - $170,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Senior level
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Manager, PEO Implementation
Rippling —Austin, TX
- $94,350 - $149,387 a year
- Full-time
- Hybrid work
- Office
- Continuous improvement
- Mentoring
2d

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Content and Community Manager

Central Texas Community Foundation
Round Rock, TX

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
7 days ago

Benefits

Paid holidays
401(k) 3% Match
Health insurance
401(k)
Paid time off
401(k) matching

Qualifications

Teamwork
Interpersonal skills
Collaboration
Client database systems
Attention to detail
Organizational skills
Newsletters (communication methods)
CRM system proficiency

Full Job Description

Content and Community Manager

Center for Nonprofit Success

Position Summary

The Content and Community Manager serves as the primary relationship manager for current, new, and prospective members of the Center for Nonprofit Success. This role is responsible for delivering an exceptional member experience through proactive communication, technical support, data management, and operational excellence.

The ideal candidate is highly organized, customer-service oriented, technologically proficient, and comfortable working across multiple digital platforms including CRM systems, learning management systems (LMS), membership databases, and AI-enabled tools. The Membership Manager will play a key role in supporting member engagement, retention, onboarding, and training while helping ensure the organization’s technology ecosystem operates effectively for both staff and members.

Key Responsibilities

Content + Community Execution

Execute content publishing and updates across digital platforms.
Support community engagement initiatives and moderation activities.
Assist with campaign execution and member outreach efforts.

Membership Engagement & Support

Serve as the primary point of contact for current, prospective, and new members.
Manage member onboarding and orientation processes.
Respond promptly and professionally to member questions via phone, email, and online platforms.
Build strong relationships with members to support retention and engagement.
Assist prospective members in understanding membership benefits, programs, and services.
Support member renewals and outreach campaigns.

CRM & Database Management

Maintain accurate and up-to-date membership records within the organization’s CRM and database systems.
Monitor membership activity, renewals, and engagement metrics.
Generate reports and dashboards related to membership trends, participation, and retention.
Ensure data integrity, consistency, and confidentiality across all systems.
Coordinate data imports, exports, and routine system maintenance.

Learning Management System (LMS) Administration

Manage and support the organization’s LMS platform, including course enrollment, troubleshooting, and user support.
Assist with uploading and organizing training materials, webinars, and educational content.
Support members with login issues, navigation, and course completion tracking.
Collaborate with staff to improve the online learning experience.

Technology & AI Platform Support

Develop a working understanding of the organization’s technology platforms and integrations.
Support members and staff in navigating digital tools and online systems.
Assist with implementation and use of AI-powered tools and member-facing technologies.
Troubleshoot basic technical issues and escalate complex problems when necessary.
Help identify opportunities to improve workflows and member experiences through technology and automation.

Communication & Collaboration

Coordinate membership communications including newsletters, announcements, and engagement campaigns.
Collaborate with program, marketing, and operations staff to ensure consistent member support.
Document processes, workflows, and technology procedures.
Participate in organizational events, trainings, and member programs as needed.

Qualifications

Bachelor’s degree or equivalent professional experience preferred.
3+ years of experience in membership management, customer service, nonprofit operations, or related roles.
Experience working with CRM systems, databases, and online platforms required.
Familiarity with Learning Management Systems (LMS) strongly preferred.
Comfort learning and supporting AI-enabled technologies and digital tools.
Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and customer service orientation.
Proficiency with Microsoft Office, Google Workspace, and virtual meeting platforms.

Preferred Skills

Experience in a nonprofit association or membership-based organization.
Knowledge of membership engagement and retention strategies.
Experience with data reporting and analytics.
Ability to explain technical concepts to non-technical users.
Adaptability and enthusiasm for emerging technologies and AI tools.

Work Environment

Collaborative, mission-driven nonprofit environment.
Hybrid or remote work flexibility may be available based on organizational needs.
Occasional evening or event participation may be required.

Why Join the Center for Nonprofit Success

The Center for Nonprofit Success is dedicated to strengthening nonprofits and the communities they serve. This role offers the opportunity to work at the intersection of member engagement, technology, education, and innovation while helping nonprofit professionals succeed.

The Center for Nonprofit Success (The Center) is a joint initiative of the Central Texas Community Foundation (CTXCF) and the Georgetown Health Foundation (GHF). The Center is fiscally sponsored by CTXCF but is jointly owned and jointly governed by both entities.

Compensation and Benefits:

$75,000+ DOE

3% 401k match, Health Insurance monthly stipend,18 paid holidays plus generous PTO.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

manager customer support jobs in austin tx

Content and Community Manager

Client Service Manager - Stock Plan Services

Customer Success Manager

Customer Service Manager

Luxury Client Experience Lead

Manager, Outreach Intake

Associate Client Success Manager

Client Success Manager

Workforce Manager

Client Success Manager I

Customer Success Manager | US (d/f/m)

Client Success Manager II

Account Manager

Customer Success Manager

Customer Success Manager, Commercial

Customer Success Manager

Customer Success Manager - Cisco

Account Manager

Localytics | Customer Success Manager

Manager, PEO Implementation

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