Top 8500 Manager, call center operations Jobs in Aventura Fl

Hotel Operations Manager
Palm Holdings —Hollywood, FL
- $59,633.41 - $71,816.58 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Remote Contact Center Supervisor
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Leadership
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Assistant Property Manager
Oceanview Park Condominium —Hallandale Beach, FL
- $31.25 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Paid time off
Quick Apply
Client Services Manager
Every Mother's Advocate —North Lauderdale, FL
- $85,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- Master's degree
- 403(b) matching
- Paid holidays
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Assistant Property Manager
RAM Partners, LLC —Miami, FL
- $28 - $30 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Area Manager - Parking Operations
Propark Mobility —Fort Lauderdale, FL
- $80,000 - $95,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
- Free parking
- Health insurance
9d
ABA Therapy Operations Manager
House of Hearts Florida —Hollywood, FL
- $45,000 - $60,000 a year
- Full-time
- Remote
- Google Workspace
- Applied behavior analysis
- Management
- Paid holidays
- Health insurance
Quick Apply
1d
Router Supervisor
R+L Carriers —Pembroke Pines, FL
- $70,000 - $85,000 a year
- Urgently hiring
- Management
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
11d
Assistant Property Manager
Florida Invest LLC —North Miami Beach, FL
- $25 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
2d
Assistant Manager
Southeastern Property Management LLC —Hallandale Beach, FL
- $25 - $27 an hour
- Microsoft Excel
- Mid-level
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
11d
Property Manager
RAM Partners, LLC —Davie, FL
- $100,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
Station Manager - FTL Station
Brightline Trains —Fort Lauderdale, FL
- Weekends as needed
- Microsoft Excel
- Mid-level
- Office
Quick Apply
11d
Manager, Customer Service I
Chewy —Hollywood, FL
- Full-time
- Mid-level
- Travel
- Mentoring
Operations Manager Trainee
PDS Health —Miami Shores, FL
- $27.75 - $38.75 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
2d
Manufacturing Supervisor
Stryker —Fort Lauderdale, FL
- $77,700 - $129,500 a year
- Full-time
- ERP systems
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
5d
Overnight Front Office Manager - Signia by Hilton Diplomat Beach Resort
Hilton —Hollywood, FL
- Overnight shift
- Mid-level
- Resort
- Paid parental leave
- Employee stock purchase plan
Programs & Business Operations Lead
Airbnb —Miami, FL
- $168,000 - $203,000 a year
- Online Application
- Remote
- Analysis skills
- Product management
- Senior level
Quick Apply
Manager, Operational Excellence (Remote)
North American Partners in Anesthesia —Sunrise, FL
- Full-time
- Remote
- Mid-level
- 3 years
- SQL
- Health savings account
- AD&D insurance
Hotel Self-Park Manager - South Florida
Parking Management Company —Fort Lauderdale, FL
- $60,000 - $75,000 a year
- Overtime
- Background check
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
Manager, City Operations
Zoox —Miami, FL
- $144,000 - $198,000 a year
- PMP
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
Quick Apply

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Hotel Operations Manager

Palm Holdings
Hollywood, FL

Quick Apply

Job Details

Full-time
$59,633.41 - $71,816.58 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Flexible schedule

Full Job Description

Company Overview
Palm Holdings is the marketing umbrella for a diverse group of family-owned businesses with a rich history spanning over three generations. Our expertise encompasses hotel development and management, commercial property, restaurants, and hotel reservation services across multiple locations, demonstrating our commitment to excellence and growth.

Operations Manager

Holiday Inn Fort Lauderdale Airport

Hollywood, FL

JOB SUMMARY

The Operations Manager is a key member of the property leadership team who oversees the day-to-day operations of Front Desk, Housekeeping, Food & Beverage, and related support areas. You will partner closely with the General Manager to deliver a consistently outstanding guest experience while driving associate engagement and strong financial results.

This role requires a hands-on leader who thrives in a fast-paced airport hotel environment—where high guest turnover, shuttle operations, and 24/7 service demands are the norm. You will set the tone for service excellence, coach and develop your team, and ensure every arrival and departure feels seamless, welcoming, and true to the Holiday Inn brand promise of “Stay Smart.”

CANDIDATE PROFILE

Education and Experience

- High school diploma or GED; 4 years of progressive experience in front desk, housekeeping, food & beverage, or related hotel operations

- 2-year degree from an accredited university in Hotel & Restaurant Management, Hospitality, Business Administration, or related major; 2 years of experience in the areas listed above

Preferred: Prior leadership experience in a full-service or select-service hotel, ideally with an airport or high-volume transient property. Experience with Opera PMS or similar systems is a plus.

CORE WORK ACTIVITIES

Leading the Operations Team

- Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a genuine passion for service.

- Lead by example—demonstrating energy, self-confidence, and enthusiasm every shift.

- Translate property goals into clear daily priorities for the team and celebrate wins along the way.

- Coach, mentor, and develop associates so they can confidently exceed guest expectations and grow in their careers.

- Conduct regular one-on-ones, provide timely feedback, and address performance opportunities with fairness and care.

- Partner with the General Manager on hiring, onboarding, and succession planning for key operational roles.

Managing Day-to-Day Property Operations

- Oversee Front Desk, Housekeeping, and Food & Beverage operations to ensure brand standards, cleanliness, and service delivery are consistently met.

- Act as Manager on Duty as scheduled, handling guest concerns, service recovery, and operational escalations with professionalism and ownership.

- Coordinate labor scheduling across departments to match forecasted demand while controlling costs.

- Maintain a strong, visible presence in public areas—greeting guests, assessing satisfaction in real time, and supporting the team during peak periods.

- Ensure the complimentary airport shuttle, pool, fitness center, and other guest amenities operate smoothly and safely.

- Drive adherence to Holiday Inn / IHG brand standards and property-specific procedures.

Driving Guest Satisfaction and Loyalty

- Communicate the key drivers of guest satisfaction for our target customers and ensure the team understands how their daily actions impact those scores.

- Own the guest experience end-to-end, including proactive service recovery, thoughtful responses to reviews, and recognition of loyal guests.

- Monitor guest feedback daily and work with the team to quickly address trends or recurring issues.

- Champion a culture where every associate feels empowered to solve problems and create memorable moments.

Managing Profitability and Operational Excellence

- Review daily and weekly financial and operational reports to identify opportunities for cost control and revenue enhancement.

- Partner with the General Manager and department leaders to manage controllable expenses, labor productivity, and inventory.

- Support the execution of property-level initiatives that improve both the guest experience and the bottom line.

- Ensure key control, cash handling, and security procedures are followed at all times.

- Assist with quality audits, brand assessments, and continuous improvement plans.

What Success Looks Like in This Role

You are the steady, approachable leader who keeps the hotel running smoothly when the General Manager is off-property. Guests notice the difference because the team is engaged, the rooms are ready, the lobby feels welcoming, and problems get solved before they escalate. Associates feel supported and proud of the work they do. And the numbers—occupancy, ADR contribution from operations, labor productivity, and guest satisfaction scores—reflect disciplined, caring leadership.

If you are energized by the pace of an airport hotel, love developing people, and take personal pride in delivering a great stay every time, we would love to meet you.

This position requires flexibility to work mornings, evenings, weekends, and holidays as business needs dictate.

Pay: $59,633.41 - $71,816.58 per year

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Experience:

Hotel Leadership: 2 years (Required)
Opera PMS: 1 year (Preferred)

Location:

Hollywood, FL 33020 (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

manager, call center operations jobs in aventura fl

Hotel Operations Manager

Remote Contact Center Supervisor

Assistant Property Manager

Client Services Manager

Assistant Property Manager

Area Manager - Parking Operations

ABA Therapy Operations Manager

Router Supervisor

Assistant Property Manager

Assistant Manager

Property Manager

Station Manager - FTL Station

Manager, Customer Service I

Operations Manager Trainee

Manufacturing Supervisor

Overnight Front Office Manager - Signia by Hilton Diplomat Beach Resort

Programs & Business Operations Lead

Manager, Operational Excellence (Remote)

Hotel Self-Park Manager - South Florida

Manager, City Operations

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