Top 12 Desk technician Jobs in Avon, Oh

Desktop Support Technician I
AmTrust Financial Services, Inc. —Cleveland, OH
- $19 - $28 an hour
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
Job Description: Field IT Support Technician (Contract / 1099)
CK Tech Limited —Cleveland, OH
- $25 - $40 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Professional development assistance
- Flexible schedule
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IT Help Desk Administrator
National Safety Apparel —Cleveland, OH
- $21.15 - $26.44 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Paid jury duty
- Health savings account
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Desktop Support Engineer (Dispatch /Part-Time) Cleveland, – Ohio
Axiom Technologies —Cleveland, OH
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Part-Time Level 2 IT Support Technician
Smart Technology Solutions —Cleveland, OH
- Part-time
- Hybrid work
- HIPAA
- Mid-level
- Windows
Quick Apply
10d
Call Center Operator
INTRALOT INC —Strongsville, OH
- $16.50 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
Quick Apply
Tier 2 Technician
IT Voice —Cleveland, OH
- $55,000 - $65,000 a year
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Paid holidays
Quick Apply
Desktop Support Analyst II
DYOPATH —Cleveland, OH
- $31.68 an hour
- Monday to Friday
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
5d
Service Desk Technician
ASMGi —Cleveland, OH
- $31,200 - $52,000 a year
- On call
- Azure
- Mid-level
- Windows
Quick Apply
Field Technician
Vinson —Cleveland, OH
- $0.67 per mile
- Overtime
- Classroom
- Computer science
- Clean driving record
- Mileage reimbursement
- Paid holidays
Quick Apply

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BlueBridge Networks —Cleveland, OH
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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
7d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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desk technician jobs near avon, oh

Desktop Support Technician I

AmTrust Financial Services, Inc. -
Cleveland, OH

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Job Details

Full-time
$19 - $28 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Opportunities for advancement
Life insurance

Qualifications

Incident management software
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
Desktop administration
CompTIA A+
Ticketing system technical support

Full Job Description

Overview:

AmTrust Financial is currently seeking a talented individual to fill a role as Desktop Support Technician. The Desktop Support Technician will report to the Director, IT End User Services. The Desktop Support Technician is part of the Teir II team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment.

The Desktop Support Technician provides end-user support and installs/maintains personal computer hardware and software utilizing hands-on and remote resolution capabilities to ensure the efficient and successful operations of AmTrust’s corporate business, while following all IT and Security standards and practices. The Desktop Support Technician will work closely with other IT groups, business departments, and external entities.

Responsibilities:

Provide high quality, service focused support, in person, by phone or email with both onsite and remote end users.
Troubleshoot problem areas in a timely and accurate fashion and provide end-user assistance where required.
Troubleshoot and resolve complex issues and work with other teams to identify root cause and resolution.
Follow up with customers to ensure their technology needs are being met and issues are resolved.
Install, diagnose, repair, maintain and upgrade all PC hardware and equipment to ensure optimal workstation performance.
Provide desktop/laptop break/fix/maintenance support
Provide support to growing mobility platforms (iOS, Android, MacOS and Windows based platforms)
Document incidents, problems and requests in the company ticketing system (ServiceNow).
Ensures detailed work notes are documented with every ServiceNow ticket.
Escalate critical incidents to Management as needed.
Perform regular stock room audits to assist the IT Asset Management team
Day-to-day-operational activities associated with shipping and receiving of IT hardware.
Work independently while simultaneously being a collaborative team member striving for team success.
Follow standard operating procedures around process and documentation.
Minimal travel required.
Keeps current with market trends and demands.
Performs other functionally related duties as assigned.
May be required to work overtime as assigned.

Qualifications:

Required:

Associates degree: proven industry experience will be acceptable in lieu of degree
2-3 years of experience in IT Desktop Support with a focus on end user facing services
A+ Certification highly desirable
Experience with Windows 10
Knowledgeable in Microsoft Office Applications
Working knowledge with Help Desk ticketing systems such as ServiceNow

Preferred:

Hands on experience with Adobe Acrobat, VPN Clients, Cisco Jabber
Troubleshoot and installation of Laptops/PC, printers, and copiers
Experience working with Active Directory
Basic Networking (TCP/IP)
Cisco Phones and Soft Phones
Microsoft MCP (Microsoft Certifications)

The salary range for this role is $19 - $28.00/hour.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

What We Offer:

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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desk technician jobs in avon, oh

Desktop Support Technician I

Job Description: Field IT Support Technician (Contract / 1099)

IT Help Desk Administrator

Desktop Support Engineer (Dispatch /Part-Time) Cleveland, – Ohio

Part-Time Level 2 IT Support Technician

Call Center Operator

Tier 2 Technician

Desktop Support Analyst II

Service Desk Technician

Field Technician

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