Top 6 Residential concierge Jobs in Baltimore, Md

Hospitality Associate / Upscale Front Desk - Full Time
ROLAND PARK PLACE —Baltimore, MD
- $18 - $20 an hour
- Full-time
- Computer literacy
- Residential
- 3 years
- Free parking
- 403(b) matching
Quick Apply
Concierge
Barkan Management Company —Baltimore, MD
- $53,000 - $55,500 a year
- Full-time
- Writing skills
- Mid-level
- Residential
- Disability insurance
- Health insurance
Quick Apply
Floating Resident Service Specialist - Baltimore
UDR EAS LLC —Towson, MD
- $27 - $29 an hour
- Word processing
- Mid-level
- Administrative experience
Quick Apply
13d
Concierge-Marlow, Columbia, MD
Greystar Real Estate Partners LLC —Columbia, MD
- $20 - $22 an hour
- Weekends as needed
- Ability to walk for extended periods
- Office
- Travel
- Paid parental leave
- Paid holidays
7d
Assistant General Manager
Barkan Management Company —Baltimore, MD
- $54,000 - $57,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
District Operations Manager
Community Concierge Services (CCS) —Pikesville, MD
- $60,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Residential
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
14d

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Hospitality Associate / Upscale Front Desk - Full Time
ROLAND PARK PLACE —Baltimore, MD
Operate the front desk in a welcoming, efficient, and professional manner, including, answering telephones promptly, directing calls, registering visitors, and…
$18 - $20 an hour
Quick Apply
Administrative Assistant/ Front Desk Receptionist
Universal Pro Care Inc —Owings Mills, MD
Valid driver's license preferred. Answer, screen, and direct incoming phone calls. One or more years of experience as a receptionist or similar role is…
$17 an hour
Quick Apply

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Concierge - 3rd Shift
Associa —Columbus, OH
Valid driver’s license with a clean driving record (required for valet duties). Welcome and Greet: Warmly welcomes residents, guests, and visitors to the…
Quick Apply
Onsite Manager
Associa —Columbus, OH
CMCA preferred; willingness to obtain certification if not currently held. Associate's degree required; bachelor's degree preferred.

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Hospitality Associate / Upscale Front Desk - Full Time

ROLAND PARK PLACE -
Baltimore, MD

Quick Apply

Job Details

Full-time
$18 - $20 an hour

Benefits

Free parking
403(b) matching
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
403(b)
Life insurance
Paid sick time
Pet insurance

Qualifications

Computer operation
Safety protocol adherence
High school diploma or GED
Driver's License

Full Job Description

At Roland Park Place, hospitality is at the heart of everything we do. We are seeking a professional, service-oriented Hospitality Associate to create an exceptional first impression for residents, families, guests, and visitors. This position combines concierge-level customer service with resident support, front desk coverage, and daily hospitality services to ensure every interaction reflects warmth, professionalism, and excellence.

This role is ideal for individuals with experience in luxury hotels, resorts, concierge services, upscale residential communities, senior living, healthcare reception, or other high-touch customer service environments.

What you will be doing:
- Greet every resident, family member, visitor, vendor, and guests with warmth, professionalism, genuine hospitality and a sincere desire to create a memorable experience.
- Serve as a hospitality ambassador for Roland Park Place by creating exceptional first and last impressions that reflect the community’s commitment to luxury service.
- Build meaningful relationships with residents by learning their preferences, recognizing them by name whenever possible, and delivering personalized service that exceeds expectations.
- Anticipate resident and guest needs before they are expressed, proactively offering assistance and identifying opportunities to enhance their experience.
- Assist residents and visitors arriving and departing the community, including helping with packages, personal belongings, mobility assistance, and escorting guests to their destinations whenever appropriate.
- Deliver packages, flowers, mail and other resident items promptly, accurately and courteously while maintaining excellent service
- Provide concierge level service by answering questions, offering directions, coordinating transportation or resident requests, and connecting residents with appropriate services throughout the community.
- Take ownership of resident and guest requests from start to finish, ensuring concerns are resolved promptly and following up to confirm complete satisfaction.
- Respond to service concerns with empathy, professionalism, and urgency, working collaboratively with other departments to turn challenges into positive experiences.
- Operate the front desk in a welcoming, efficient, and professional manner, including, answering telephones promptly, directing calls, registering visitors, and supporting reception operations.
- Communicate effectively with multiple departments to ensure seamless service and timely fulfillment of resident needs.
- Maintain a polished, organized, and welcoming appearance throughout the reception area, lobby, and other public spaces, recognizing that every detail contributes to the resident experience.
- Protect resident privacy and maintain confidentiality while handling sensitive information with professionalism and discretion.
- Observe all safety and security procedures, remain alert to potentially unsafe conditions, and respond calmly and appropriately during emergencies.
- Perform other hospitality related duties as assigned.
What we are looking for:
- Ability to uphold our core values and follow policies and procedures.
- High school diploma or GED required.
- Minimum of 3 years of experience in hospitality, concierge, front desk, senior living, healthcare, hotel, luxury residential living.
- Strong interpersonal skills with the ability to interact respectfully with older adults, families, visitors, vendors and team members.
- Ability to multitask, prioritize, and remain calm in a busy environment.
- Basic computer skills, including email, typing, scheduling systems.
- Valid Maryland driver’s license and satisfactory driving record.
- Ability to read, understand, and follow written procedures, safety guidelines, schedules, and resident service instructions.
What we offer:
Our Full-Time associates are offered competitive wages and a best-in-class benefits package which includes:
- Medical/dental/vision insurance effective 1st of the month following hire date
- Company-paid life insurance/short-term disability/long-term disability
- Legal plan
- Identity Theft protection
- Pet insurance
- Group Critical Illness Insurance
- Hospital Indemnity Insurance
- 12 Paid Sick days
- 2 weeks (80 hours) paid Vacation days
- 9 paid Holidays (including your birthday!)
- 403(b) retirement with a 4% company match after 90 days of employment
- Free meals
- Free area attraction tickets
- Tuition reimbursement
- Employee Hardship Fund
- Employee assistant program
- Free on-site parking
- Discounted MTA passes
- Free education/training classes
- PayActiv (daily pay)
- Hospitality On Call Pay
We have a culture of development and offer further career opportunities and advancement for our associates.

Come join us at Roland Park Place and see why we continue to be the #1 CCRC in Maryland, #5 in the Nation, and Certified as a Great Place to Work.

Monday - Friday 2:30 PM - 11:00 PM
40 hours per week. 80 hours bi-weekly

Quick Apply

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residential concierge jobs in baltimore, md

Hospitality Associate / Upscale Front Desk - Full Time

Concierge

Floating Resident Service Specialist - Baltimore

Concierge-Marlow, Columbia, MD

Assistant General Manager

District Operations Manager

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