Top 66 Guest services representative Jobs in Baltimore Md

Ticket Taker | Part-Time | CFG Bank Arena
Oak View Group —Baltimore, MD
- $20 an hour
- Part-time
- Working with individuals with disabilities
- Conflict management
- Communication skills
- 401(k)
- 401(k) matching
GUEST SERVICE REPRESENTATIVE
RESIDENCE INN - BALTIMORE —Baltimore, MD
- $17 - $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Customer Service Representative
TULKOFF FOOD PRODUCTS LLC —Baltimore, MD
- $21 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
13d
Patient Service Representative
Advanced Radiology —Baltimore, MD
- $18 - $23 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
14d
Guest Services Representative
THE FACEBAR AESTHETIC MEDICINE —Pasadena, MD
- From $20 an hour
- Full-time
- Customer service
- HIPAA
- In-person
- Health insurance
- Paid time off
Quick Apply
6d
Guest Services Rep Part Time-104020
ESA Management, LLC —Timonium, MD
- $16.39 - $16.99 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
Greeter, Part-Time
Bass Pro Shops —Baltimore, MD
- $15.00 - $17.75 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid holidays
- Dental insurance
Guest Services Agent
ARUNDEL MILLS OFFICE LLC —Hanover, MD
- $14.50 - $15.50 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
MCR Hotels —Linthicum, MD
- $16 - $17 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Caesars Rewards Representative
Caesars Entertainment —Baltimore, MD
- $18 an hour
- Full-time
- Background check
- High school diploma or GED
- 21 years or older
- Paid time off
Customer Service Representative: Bare Hills
Coppermine Fieldhouse LLC —Baltimore, MD
- Part-time
- No experience needed
- Children
- 16+ years old
- Flexible schedule
Quick Apply
Patient Service Representative Floater
Advanced Radiology —Glen Burnie, MD
- $18 - $23 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
FT Customer Service Representative
Planet Fitness —Baltimore, MD
- From $15 an hour
- Full-time
- 18 years or older
- Computer literacy
- Sanitation
- Disability insurance
- Health insurance
Quick Apply
2h
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS INC —Baltimore, MD
- Part-time
- Working with individuals with disabilities
- English
- High school diploma or GED
Quick Apply
PT Customer Service Representative
Planet Fitness —Dundalk, MD
- Part-time
- 18 years or older
- Computer literacy
- Sanitation
- Paid time off
- Employee assistance program
Quick Apply
CLUB Customer Service Outfitter, Part-Time
Bass Pro Shops —Baltimore, MD
- $16.00 - $18.75 an hour
- Part-time
- No high school diploma
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Dental insurance
5d
CLUB Customer Service Outfitter
Bass Pro Shops —Baltimore, MD
- $16.00 - $18.75 an hour
- Full-time
- No high school diploma
- Ability to climb stairs
- High school diploma or GED
- Health savings account
- Paid holidays
Guest Service Representative
Springhill Suited Edgewood Aberdeen —Bel Air, MD
- $16 - $18 an hour
- Part-time
- Bilingual
- Hospitality
- Inventory management
- Paid time off
- Employee discount
Quick Apply
11d
Hospitality Team Member
Chick-fil-A Lansdowne Station FSU —Baltimore, MD
- $15.00 - $16.50 an hour
- Email
- Bilingual
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Health insurance
- Opportunities for advancement
Seasonal Sales Associate
Lakeshore Learning Materials, LLC —Towson, MD
- From $15 an hour
- Part-time
- Merchandising
- Ability to lift 50 pounds
- US work authorization
- Employee discount
Quick Apply

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Ticket Taker | Part-Time | CFG Bank Arena

Oak View Group -
Baltimore, MD

Apply Now

Job Details

Part-time
$20 an hour

Benefits

401(k)
401(k) matching

Qualifications

Crowd interaction
Customer communication
Employee relationship building

Full Job Description

Oak View Group:

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Overview:

A Ticket Taker is a vital, public-facing member of the CFG Bank Arena team and plays a key role in shaping the first impression of every event. As a representative of the arena, you are expected to deliver a warm, confident, and enthusiastic greeting while maintaining a visible, engaging presence at all times. This role requires individuals who are outgoing, energetic, and comfortable actively engaging with guests to provide directions, answer questions, and keep entry points moving efficiently. Ticket takers are responsible for delivering top-tier customer service while helping expedite guest entry in a safe, organized, and professional manner. You must have a strong understanding of the arena’s layout and be proactive in guiding guests into a world-class environment while accurately validating tickets. This position is best suited for individuals who thrive in fast-paced, high-energy settings and are willing to step forward, engage with crowds, and take initiative. Creating a safe, smooth, and memorable guest experience is not passive. This position requires energy, awareness, and a willingness to be actively involved from the moment guests arrive.

This role pays an hourly rate of $20.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until September 11, 2026.

Responsibilities:

Provide exceptional customer service to all guests
Possess a positive attitude and facilitate teamwork and respect among co-workers
Welcome guests, provide directions, and answer any questions that may arise.
Provide crowd management to help organize patron access in a timely fashion.
Be energetic and have a desire to help
Provide assistance to patrons with special needs or wheelchair access
Be boisterous and communicate in high-energy environments
Enforce building policies and event procedures
Assist and direct guests in a variety of situations, including emergencies.
Manage ticketing technology and resolve technical issues on site
Be comfortable with electronic and digital ticketing platforms such as cell phones and directing customers how to access tickets
Resolve conflict and demonstrate expertise in event ticketing
Work quickly to safely expediate arena access
Be flexible and willing to adjust to management's direction
Other duties as assigned

Qualifications:

Previous experience in a customer service-based industry is preferred
Previous experience within a sports, entertainment, or related field is preferred
70% event availability commitment. Event requirements are subject to change.
Demonstrated ability to follow instructions and work in a fast-paced environment.
Comfortability operating ticketing technology such as scanners.
An understanding of cellphone technology associated with ticketing platforms and apps.
Proficiency with the use of Google Docs and Excel spreadsheets for scheduling purposes.
Must have strong verbal and written communication skills.
Ability to handle stressful situations.
Must be able to work a flexible schedule, inclusive of weekends, nights, and holidays as required.
Extensive time spent with moderate to loud noises and exposure to flashing lights.
Fluctuating temperatures to include hot and cold conditions—external and internal facility exposure.
Must arrive at work in an appropriately furnished uniform, refrain from cellphone use in public spaces while on post, and remain on post until dismissed or relieved.
Demonstrate flexibility in adjusting personal schedules and extending hours to meet event personnel needs.
Frequent bending, standing for long periods of time and walking of the building

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply Now

Refine Your Search

guest services representative jobs in baltimore md

Ticket Taker | Part-Time | CFG Bank Arena

GUEST SERVICE REPRESENTATIVE

Customer Service Representative

Patient Service Representative

Guest Services Representative

Guest Services Rep Part Time-104020

Greeter, Part-Time

Guest Services Agent

Front Desk Agent

Caesars Rewards Representative

Customer Service Representative: Bare Hills

Patient Service Representative Floater

FT Customer Service Representative

Meet & Greet Agent

PT Customer Service Representative

CLUB Customer Service Outfitter, Part-Time

CLUB Customer Service Outfitter

Guest Service Representative

Hospitality Team Member

Seasonal Sales Associate

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