Top 310 Customer care supervisor Jobs in Bartow, Fl

Chief Case Management & Permanency Officer
Heartland for Children —Bartow, FL
- From $90,000 a year
- Full-time
- Customer service
- Office
- 3 years
- 403(b) matching
- Health savings account
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Supervisor Care Management
AdventHealth Heart of Florida —Davenport, FL
- $63,312.44 - $117,758.31 a year
- Full-time
- Background check
- Licensed Clinical Social Worker
- Inpatient
- Paid parental leave
- Disability insurance
Customer Care Red Alert Supervisor
Rooms To Go —Lakeland, FL
- Full-time
- Mid-level
- US work authorization
- 2 years
- Disability insurance
- Health insurance
Online Order Filling Team Supervisor
Walmart —Plant City, FL
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Retail Supervisor-LAKESIDE VILLIAGE
Bath & Body Works —Lakeland, FL
- $19 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Store discount
- Paid parental leave
4d
Entertainment Team Supervisor
Walmart —Winter Haven, FL
- $19 - $32 an hour
- Full-time
- High school
- Merchandising
- Mid-level
- Paid jury duty
- Disability insurance
15h
Customer Care Foundation Supervisor
WellDyne —Lakeland, FL
- Monday to Friday
- Mid-level
- High school diploma or GED
- Leadership
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Clinic Supervisor
Florida Orthopaedic Institute —Lakeland, FL
- $25 an hour
- Full-time
- Urgent Care
- Pass drug screening
- HIPAA
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Patient Registration Rep
Central Florida Health Care, Inc. —Winter Haven, FL
- Spanish
- Computer literacy
- HIPAA
- Paid holidays
- Disability insurance
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Cafe Shift Supervisor
Black & Brew —Lakeland, FL
- $19.00 - $20.50 an hour
- Part-time
- Hospitality
- No education required
- Mid-level
- Paid time off
- Employee discount
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Receptionist
Software Technology Inc —Lakeland, FL
- Basic math
- Office
- Computer skills
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Front End Service Team Supervisor
Walmart —Lake Wales, FL
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Housekeeper/Bartow, FL/1944/KS
Peace River Center —Bartow, FL
- Full-time
- Experience working with individuals with disabilities
- Customer service
- Ability to walk for extended periods
10d
Referral Specialist
Central Florida Health Care, Inc. —Winter Haven, FL
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Bedside Operations Coordinator - Sat & Sun Days - Throughput Ops Ctr
Lakeland Regional Health —Lakeland, FL
- $16.44 an hour
- Day shift
- Mid-level
- High school diploma or GED
- Continuous improvement
Assistant Manager
Taco Bell - Luihn VantEdge Partners —Mulberry, FL
- $45,000 - $55,000 a year
- Maintenance
- Mid-level
- Quick service & fast food restaurant
- Disability insurance
- Health insurance
Quick Apply
Bedside Operations Coordinator - Mon,Tues,Thurs Days- Throughput Ops Ctr
Lakeland Regional Health —Lakeland, FL
- $16.44 - $18.91 an hour
- Background check
- Mid-level
- High school diploma or GED
Quick Apply
AR Follow Up Denials Specialist - Denial & Appeals Mgmt
Lakeland Regional Health —Lakeland, FL
- $17.84 - $20.53 an hour
- Monday to Friday
- Hybrid work
- Background check
- Microsoft Excel
- Customer service
Quick Apply
3d
Physical Therapist Home Health
Brooks Rehabilitation —Florida
- Part-time
- BLS Certification
- Physical & Rehabilitation Medicine
- Mid-level
- Travel reimbursement
- Continuing education credits
Quick Apply
GE Service Engineer
Cardiac Imaging, Inc. —Lakeland, FL
- $110,000 - $120,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Writing skills
- Health savings account
- AD&D insurance
Quick Apply

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customer care supervisor jobs near bartow, fl

Chief Case Management & Permanency Officer

Heartland for Children -
Bartow, FL

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Job Details

Full-time
From $90,000 a year

Benefits

403(b) matching
Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)
Life insurance

Qualifications

Contract management
Teamwork
Customer service
Team leadership
Child welfare law
Employee relationship building
Supervising experience
Bachelor's degree
QA/QC
Organizational skills
Contracts
Terms and conditions negotiation
Analytics

Full Job Description

This is an executive management position responsible for the strategy, performance, and quality of case management and permanency services within the child welfare system. This position ensures that children and youth served achieve safety, stability, and timely permanency through high quality case management practices. The position provides leadership and oversight of contracted case management organizations and internal teams to ensure compliance with federal and state child welfare laws, Florida Department of Children and Families requirements, and community-based care standards. This role focuses on improving outcomes related to safety, permanency, and well-being while strengthening collaboration with providers, the judiciary and community partners.

ESSENTIAL FUNCTIONS:

· Establish and maintain positive working relationships with HFC customers, caregivers and staff

· Ensure that services align with the organization’s mission, vision and values

· Provide management, oversight and support to the training, quality team, transitional age youth, integrated health, fatherhood, compliance committee and case management organizations

· Lead the development and implementation of strategies that improved permanency outcomes for children and youth

· Ensure children and youth are assessed and staffed timely for higher levels of care and cases are prepared, evaluated and served by APD when appropriate

· Analyze performance data to identify trends, risks, and opportunities for improvement

· Promote a culture of accountability, collaboration, and continuous improvement across the case management system

· Participate in the Sunshine Health meetings, trainings and ensuring contract measures are met

· Provide oversight and participate in accreditation activities with the Council on Accreditation

· Assist contracted providers with initiatives that will help drive system wide performance

· Make recommendations to the executive team on performance, funding, quality and compliance enhancement opportunities

· Support and navigate quality assurance reviews and data requests for the organization from internal and external customers

· Assist subcontracted providers with co-creating their programs to meet the unique needs of the youth and families needing services

· Participate in contract negotiations and performance management processes

· Assist in preparing for audits and internal and external reviews

· Represent the agency in statewide or national meetings

· Assist with responses to state or federal government related to investigations on case reviews of cases

· Provide assistance in responding to the judiciary in the 10th Circuit court and DCF Children’s Legal Services

· When called upon by the executive management team, assist individual case managers, their supervisors and CBC personnel on strategies for case navigation

· Coordinate and facilitate parent advisory council meetings quarterly

· Attend events and support activities representing HFC as requested

· Perform special projects as assigned

Bachelor’s degree in social services, health care, business or related field required. Master’s degree preferred. Five to ten years of management experience working in child welfare require with a strong understanding of Florida’s child welfare system. Requires a minimum of three to five years of professional experience in the related field & supervisory experience. Extensive experience in child welfare and/or child abuse prevention preferred. Must have excellent organization and follow up skills, be process oriented, be able to multi-task, have good analytical ability, have good oral and written communication skills, customer service skills, contract negotiation skills and proven leadership skills.

Pay: From $90,000.00 per year

Benefits:

403(b)
403(b) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer care supervisor jobs in bartow, fl

Chief Case Management & Permanency Officer

Supervisor Care Management

Customer Care Red Alert Supervisor

Online Order Filling Team Supervisor

Retail Supervisor-LAKESIDE VILLIAGE

Entertainment Team Supervisor

Customer Care Foundation Supervisor

Clinic Supervisor

Patient Registration Rep

Cafe Shift Supervisor

Receptionist

Front End Service Team Supervisor

Housekeeper/Bartow, FL/1944/KS

Referral Specialist

Bedside Operations Coordinator - Sat & Sun Days - Throughput Ops Ctr

Assistant Manager

Bedside Operations Coordinator - Mon,Tues,Thurs Days- Throughput Ops Ctr

AR Follow Up Denials Specialist - Denial & Appeals Mgmt

Physical Therapist Home Health

GE Service Engineer

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