Top 2 Desk receptionist Jobs in Batesville, Ms

Administrative Assistant/Receptionist (Heindl Center for the Performing Arts)
Northwest Mississippi Community College —Senatobia, MS
- Part-time
- Microsoft Outlook
- Sales
- Word processing
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Administrative Assistant/Receptionist (Heindl Center for the Performing Arts)

Northwest Mississippi Community College -
Senatobia, MS

Apply Now

Job Details

Part-time

Qualifications

Microsoft Outlook
Word processing
In-person customer service
Continuous improvement
Calendar management
POS systems
Microsoft Outlook Calendar
Technical Proficiency

Full Job Description

The Administrative Assistant for the Heindl Center for the Performing Arts provides administrative and operational support for daily activities and events, working closely with the Director and Assistant Director to ensure effective event coordination, office operations, and customer service. This role requires availability for scheduled events, including evenings and weekends.

The Administrative Assistant serves as a public-facing representative of the Heindl Center and interacts regularly with patrons, students, faculty, staff, and guests. The ideal candidate demonstrates professionalism, dependability, strong communication skills, attention to detail, and a commitment to providing a welcoming experience while upholding organizational policies and procedures. Prior administrative and customer service experience is required. This position includes health insurance benefits, and participation in PERS is mandatory.

SCHEDULE:

Regular hours: Monday-Friday, 8:00 AM-12:30 PM, following the NWCC main calendar
Required: At least 1 afternoon box office shift weekly 12:00-4:30 PM as assigned per schedule
Flexibility: Afternoon shifts required to fill gaps in staffing
Events: Required evening and weekend hours supporting events as scheduled

QUALIFICATIONS:

Comfortable working a part-time schedule (minimum 23.5 hours per week and typically less than 30 hours), with flexibility to work assigned afternoon shifts
Demonstrated interest and enthusiasm for the venue and willingness to learn all aspects of the role
Ability to perform a mix of active, physical support tasks and routine office/administrative duties
Self-motivated with the ability to read, understand, and clearly communicate written policies and procedures
Tech-savvy with the ability to quickly learn new software systems and complex platforms
Strong communication skills with confidence speaking to groups and providing direction to others when needed
Proactive approach to anticipating needs and collaborating effectively with colleagues
Initiative to identify opportunities for process improvement and contribute to more efficient workflows

PREFERRED QUALIFICATIONS:

Bachelor’s degree in a related field
Experience working in education or performing arts venue
Experience working with volunteers or managing groups
Familiarity with SignUp Genius and Google Drive

DUTIES AND RESPONSIBILITIES:

Serve as receptionist for the Heindl Center administrative offices, assisting faculty, staff, students, and the general public

Respond to phone calls and email inquiries and ensure timely follow-up actions

Provide routine administrative support to the Director and Assistant Director

Purchase, distribute, and replenish office supplies and submit receipts in a timely manner
Retrieve, sort, and distribute mail and packages

Maintain clean, organized, and welcoming office and shared spaces

Assist with box office operations under the guidance of the Assistant Director

Serve as ticketing agent during box office hours, including planned coverage and urgent staffing needs

Answer phones, greet patrons and visitors, and process in-person and phone ticket sales

Balance cash and check transactions and complete routine deposits

Provide accurate event and ticketing information and assist patrons with policies and procedures

Operate ticketing systems to process sales and generate reports

Stay informed on ticketing policies, procedures, and event updates

Maintain cleanliness, organization, and accurate postings in the box office

Coordinate hospitality needs for events, including catering, shopping, preparation, transportation, and backstage setup

Perform event setup, breakdown, and housekeeping tasks (e.g., arranging furniture, moving equipment, signage placement, and space reset)

Support front-of-house (FOH) operations, including preparing materials, coordinating volunteers, and leading pre-show meetings

Train and supervise volunteers and ensure proper event staffing

Independently support FOH operations during events, including managing volunteers and assisting patrons

Lead designated FOH responsibilities in the absence of the Assistant Director

Communicate regularly with Heindl Center staff and relevant institutional personnel

Attend scheduled team meetings

Maintain confidentiality regarding internal operations, ticket sales, and visiting performers

Perform other duties as assigned by the Director or Assistant Director

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Associate’s degree OR a combination of education and experience that demonstrates the ability to perform the duties and responsibilities of the position
2+ years of experience as an Administrative Assistant or in a similar role supporting multiple individuals in a fast-paced environment with competing priorities
1+ year of customer service experience, including processing POS transactions
Strong attention to detail with the ability to self-check and correct errors
Initiative to complete assigned tasks and routine duties without constant prompting or reminders
Ability to independently use available resources and problem-solving skills to understand unfamiliar tasks before seeking assistance
Strong organizational and time management skills with the ability to prioritize tasks, meet deadlines, and work efficiently under limited supervision
Excellent customer service skills and professional communication abilities (verbal, written, and group settings)
Strong analytical and critical-thinking skills
Ability to remain calm under pressure and communicate effectively when workload is overwhelming
Proven ability to work both independently and as part of a team
Proficiency with Microsoft Outlook (email and calendar), PowerPoint, Word, internet browsers, and standard office equipment

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Primarily seated work at a desk using a computer to read policies and procedures, respond to emails, answer phone calls, and conduct research
Routine walking throughout a large venue, including occasional use of stairs
Extended periods of standing and physical activity during event days
Increased working hours during weekday events and scheduled performances
Ability to move, carry, and lift items up to 20 pounds (including boxes, tables, chairs, stanchions, ropes, and poster displays)
Occasional local travel for errands, shopping, or distributing promotional materials such as posters within the community

APPLICATION REQUIREMENTS:

Interested applicants should attach and submit the following:

Application at www.northwestms.edu
Resume
Transcripts
Three (3) Professional References (Name, Phone Number, Email)

Apply Now

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desk receptionist jobs in batesville, ms

Administrative Assistant/Receptionist (Heindl Center for the Performing Arts)

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