Top 2 Administrative customer service representative Jobs in Baton Rouge La

Administrative Customer Service Representative
Arrow Termite & Pest Control —Baton Rouge, LA
- $14 - $15 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
9d
Customer Service Representative
PetSuites —Baton Rouge, LA
- Weekends as needed
- No education required
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply

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Administrative Customer Service Representative

Arrow Termite & Pest Control -
Baton Rouge, LA

Quick Apply

Job Details

Full-time
$14 - $15 an hour
9 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Call center agent experience
Administrative experience
Attention to detail
Outbound calling
Office experience

Full Job Description

Administrative Customer Service Representative (CSR) – New Construction Department

Location: Baton Rouge, LA
Job Type: Full-Time

Arrow Termite & Pest Control is seeking a highly organized and detail-oriented Administrative Customer Service Representative (CSR) to join our New Construction Department. This position plays a critical role in coordinating and scheduling pretreat services for new construction projects while serving as a primary point of contact for builders and contractors.

The ideal candidate will have strong administrative and customer service skills, thrive in a fast-paced environment, and possess the ability to effectively manage multiple priorities throughout the day.

Essential Duties & Responsibilities

Schedule termite pretreat services for new construction properties.
Communicate regularly with builders, contractors, and field personnel regarding scheduling needs and service updates.
Coordinate technician routes and daily workloads.
Provide exceptional customer service via phone, email, and in-person interactions.
Perform accurate data entry and maintain customer and job records.
Process work orders and related documentation.
Monitor schedules and make adjustments as needed to meet customer expectations and operational demands.
Assist with general administrative duties and departmental projects.
Maintain professional communication with internal and external customers.

Qualifications

Minimum of 1 year of heavy administrative experience in an office environment.
Previous customer service experience required.
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Proficient in Microsoft Office 365, including Outlook, Word, and Excel.
Ability to prioritize tasks and work effectively in a fast-paced environment.
Strong attention to detail and accuracy.
Ability to work independently as well as part of a team.
Scheduling, dispatching, or routing experience.
Experience working with builders, contractors, construction companies, or service industries.
Previous experience in call center environments or customer service roles is highly desirable.

What We Offer

Competitive pay based on experience.
Medical, Dental, and Vision Insurance.
Company-paid Life Insurance.
Paid Time Off and Paid Holidays.
401(k) Retirement Plan with Company Match.
Opportunities for growth and advancement.

If you are a motivated administrative professional who enjoys providing excellent customer service and keeping operations running smoothly, we encourage you to apply. Applicants must be able to adhere to pre-employment background screening and pre-employment drug testing based on federal standards.

Pay: $14.00 - $15.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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