Top 58 Help desk support Jobs in Belleville, Il

Associate Help Desk Technician
Boeing —Berkeley, MO
- $66,300 - $89,700 a year
- Microsoft Excel
- Microsoft Outlook
- Military
- Health savings account
- Disability insurance
IT Help Desk Analyst
Hogan Transportation —St. Louis, MO
- On call
- Word processing
- Research
- Mid-level
- Health insurance
- Dental insurance
EHR Application Support Analyst
BJC HealthCare —St. Louis, MO
- $24.71 - $41.03 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Health insurance
1d
Jr. Helpdesk Technician
Persistent Technology, Inc. —Scott AFB, IL
- Full-time
- HIPAA
- Mid-level
- Microsoft Office
Quick Apply
Client Support Technician
Centuria —Scott AFB, IL
- Full-time
- Mid-level
- 3 years
Quick Apply
Help Desk Technician
Midwest BankCentre —St. Louis, MO
- Full-time
- Mid-level
- Windows
- High school diploma or GED
IT Support Analyst
Central States Water Resources —St. Louis, MO
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
2d
HELP DESK TECHNICIAN
St Louis Public Library —St. Louis, MO
- From $19.74 an hour
- Full-time
- Google Workspace
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Analyst
Sandberg Phoenix & von Gontard P.C —St. Louis, MO
- $50,000 - $60,000 a year
- Online Application
- Hybrid work
- Microsoft Excel
- Computer literacy
- Office
- Health savings account
- Disability insurance
Specialist - Technical Support
Archdiocese of St. Louis —St. Louis, MO
- Monday to Friday
- Microsoft Outlook
- Pass drug screening
- Mid-level
12h
Enterprise Support
EmpowerMe Wellness —St. Louis, MO
- Full-time
- Computer Science
- Windows
- Ability to sit for extended periods
2d
Help Desk Administrator
Sovereign Technologies —St. Louis, MO
- Weekends as needed
- Mid-level
- SQL
- Bachelor's degree
Smart Desk Specialist
Spire Inc —St. Louis, MO
- Monday to Friday
- Hybrid work
- Computer science
- Computer Science
- Mid-level
2d
JD Edwards Support Tech
Stellar IT Solutions LLC —St. Louis, MO
- $40 - $45 an hour
- Day shift
- Remote
- Mid-level
- SQL
- Communication skills
Quick Apply
Desktop Support Engineer (Dispatch /On-demand) – St. Louis, Missouri
Axiom Technologies —St. Louis, MO
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
2d
IT Service Desk Analyst
Design Group —St. Louis, MO
- Full-time
- Background check
- 5 years
- Pass drug screening
4d
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —St. Louis, MO
- Full-time
- Mid-level
- Windows
- 3 years
Customer Support Specialist
Infinite Reach —St. Louis, MO
- $42,500 - $45,000 a year
- Weekends as needed
- 1 year
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
18h
Information Technology/Assurance (IT/IA) Specialist II
General Dynamics Information Technology —Mascoutah, IL
- $97,968 - $127,880 a year
- Ability to lift 50 pounds
- Travel
- Experience equivalent to degree accepted
Hybrid Field Tech/HelpDesk Lvl 1
Gentle Dentist —St. Louis, MO
- Full-time
- Background check
- Dental office
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply

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Associate Help Desk Technician

Boeing -
Berkeley, MO

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Job Details

$66,300 - $89,700 a year

Benefits

Health savings account
Disability insurance
Health insurance
Flexible spending account
Tuition reimbursement
Adoption assistance
401(k) matching

Qualifications

Windows
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Desktop administration

Full Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company’s Specialized United States Infrastructure Operations Organization is currently seeking an Associate Help DeskTechnicianto join the team in Berkeley, MO.

In this frontline Information Technology (IT) support role, you will answer incoming support calls, create and manage incidents in Jira Service Management, and resolve common user issues including access and permissions, Windows desktops, applications, printers, and collaboration tools.

The ideal candidate combines strong troubleshooting skills, a customer-focused attitude, and precise ticketing and documentation practices to ensure timely resolution and excellent end-user experience.

Position Responsibilities:

Answer incoming support calls and respond to end-user IT requests via phone, email, and chat
Provide frontline phone technical support and remote troubleshooting
Create, document, update, and close incidents in “Jira Service Management”
Diagnose, isolate, and troubleshoot recurring issues using ticket history and knowledge base articles
Escalate server and infrastructure issues to Systems Administration and Network teams; follow escalation workflows
Maintain clear, timely communication with end users and leadership throughout the incident lifecycle
Identify and report recurring incident trends and recommend corrective actions
Assist with end-user onboarding/offboarding, workstation setup, and account provisioning
Contribute to and maintain knowledge base documentation and standard operating procedures
Resolve common end-user issues including:
- password resets
- account lockouts
- access and permissions issues
- desktop troubleshooting
- printer and peripheral support
- Microsoft Office issues
- software installation and configuration
- collaboration tool support

Basic Qualifications (Required Skills/Experience):

Ability to obtain access to Special Access Programs (SAP)
Active Security+ certification or the ability to obtain the certification within 6 months of your start date
1+ years of experience in an IT Help Desk position resolving IT issues
1+ years of experience working in a fast-paced customer service related environment
1+ years of experience supporting Windows operating systems (Windows 10/ Server 2012 or greater)
1+ years of experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word
1+ years of experience in all aspects of Windows Desktop administration (e.g. application and services, troubleshooting, application configuration, networking, user accounts, Active Directory and/or security)

Preferred Qualifications (Desired Skills/Experience):

Bachelor's degree or equivalent work or military experience

Experience with Jira Service Management
Experience supporting collaboration tools such as Teams
Experience with base creation and documentation best practices
Experience with basic networking (e.g., TCP/IP, DHCP, DNS)
Experience with troubleshooting for desktops, printers, software, and user access issues

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $66,300 – $89,700

Applications for this position will be accepted until Aug. 10, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

Generous company match to your 401(k).
Industry-leading tuition assistance program pays your institution directly.
Fertility, adoption, and surrogacy benefits.
Up to $10,000 gift match when you support your favorite nonprofit organizations.

These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

Apply Now

Refine Your Search

help desk support jobs in belleville, il

Associate Help Desk Technician

IT Help Desk Analyst

EHR Application Support Analyst

Jr. Helpdesk Technician

Client Support Technician

Help Desk Technician

IT Support Analyst

HELP DESK TECHNICIAN

Helpdesk Analyst

Specialist - Technical Support

Enterprise Support

Help Desk Administrator

Smart Desk Specialist

JD Edwards Support Tech

Desktop Support Engineer (Dispatch /On-demand) – St. Louis, Missouri

IT Service Desk Analyst

Desktop Support Engineer (Independent Contractor)

Customer Support Specialist

Information Technology/Assurance (IT/IA) Specialist II

Hybrid Field Tech/HelpDesk Lvl 1

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