Top 152 Help desk Jobs in Belleville Il

Help Desk Technician I
Sunstar Insurance Group LLC —St. Louis, MO
- Remote
- Microsoft Outlook
- Windows
- Organizational skills
Quick Apply
2d
IT Help Desk Analyst
Hogan Transportation —St. Louis, MO
- On call
- Word processing
- Research
- Mid-level
- Health insurance
- Dental insurance
IT Associate I - Service Desk
Stifel —St. Louis, MO
- Full-time
- Microsoft Outlook
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
IT Technician (Inventory Support)
Missouri Eastern District Court —St. Louis, MO
- $45,835 - $90,608 a year
- Computer science
- Computer Science
- Word processing
- Free parking
- Commuter assistance
3d
Jr. Helpdesk Technician
Persistent Technology, Inc. —Scott AFB, IL
- Full-time
- HIPAA
- Mid-level
- Microsoft Office
Quick Apply
Help Desk Technician
Midwest BankCentre —St. Louis, MO
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Help Desk Administrator
Sovereign Technologies —St. Louis, MO
- Weekends as needed
- Mid-level
- SQL
- Bachelor's degree
Computer User Support Specialist
SAIC —Scott AFB, IL
- $40,001 - $80,000 a year
- Full-time
- Research
- Mid-level
- Office
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Edwardsville, IL
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
VoIP Technician - Tier III
Gabbit, LLC —Olivette, MO
- $85,000 - $95,000 a year
- Full-time
- Background check
- 3 years
- Analysis skills
- Paid training
- Health insurance
Quick Apply
3d
Data Center Technician Level 2 (m/f/d)
Hemmersbach Nordamerika —St. Louis, MO
- $25 - $28 an hour
- Full-time
- Mid-level
- Driver's License
- 2 years
- Disability insurance
- Health insurance
Quick Apply
Technical Account Manager (Tier 3)
Certified NETS, Inc. —St. Louis, MO
- $55,000 - $65,000 a year
- Overtime
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
1d
In-Home Sales & Tech Support (Part-Time)
Asurion Insurance Services —Overland, MO
- $23 an hour
- Part-time
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
Electrical Engineer Technical Support
Basler Electric Company —Highland, IL
- $68,000 - $76,000 a year
- Full-time
- Background check
- Mid-level
- Travel
- Paid jury duty
- AD&D insurance
Quick Apply
Technical Support Engineer (Service Desk Engineer)
GadellNet —St. Louis, MO
- $45,000 - $60,000 a year
- 8 hour shift
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Defense Red Switch Network (DRSN) Support Technician III
Leidos —Scott AFB, IL
- $48,100 - $86,950 a year
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Analysis skills
10h
IT Service Desk Analyst
Design Group —St. Louis, MO
- Full-time
- Background check
- 5 years
- Pass drug screening
11d
Clinical Service Help Desk Analyst - Remote
NTT Ltd —St. Louis, MO
- $37,944 - $62,000 a year
- Overtime
- Computer literacy
- English
- Mid-level
- Health savings account
- AD&D insurance
2h
Desktop Technician II
Bi-State Development Agency —St. Louis, MO
- $46,800 - $58,500 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Paid holidays
Network Operations Center Support Analyst
Global Enterprise Services, LLC —Swansea, IL
- Microsoft Outlook
- High school
- Military
Quick Apply

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help desk jobs near belleville il

Help Desk Technician I

Sunstar Insurance Group LLC -
St. Louis, MO

Quick Apply

Job Details

2 days ago

Qualifications

Windows
Desktop applications

Full Job Description

Our Technology team plays a vital role in that growth by delivering exceptional support, strengthening cybersecurity, driving innovation, and expanding the use of automation and Artificial Intelligence (AI) across the organization. We are seeking an IT Support Technician who enjoys solving problems, helping others, and exploring new technologies. This is not your typical help desk role. In addition to supporting employees and resolving technical issues, you'll have the opportunity to help shape how Sunstar leverages AI, automation, and modern workplace technologies to improve productivity and employee experience. This role is remote and location preferences are: Missouri, Arkansas and Tennessee.

We're looking for someone who is curious, customer-focused, and excited about technology's future. The ideal candidate enjoys learning, embraces innovation, and is eager to help build the next generation of technology solutions.

At Sunstar, you'll work alongside a collaborative Technology team, gain exposure to cutting-edge tools like Microsoft 365, Copilot, Power Platform, and AI-powered business solutions, and could make a meaningful impact in a fast-growing organization.

If you're passionate about technology, enjoy helping people succeed, and want to be part of a team that's driving the future of work, we'd love to hear from you.

What You'll Do

End User Support

Serve as the first point of contact for employee technology requests.
Diagnose and resolve hardware, software, device, account, and Microsoft 365 issues.
Provide remote support to employees across multiple locations.
Assist users with Microsoft Teams, Outlook, SharePoint, OneDrive, and other insurance industry business applications.
Escalate complex technical issues to senior staff or managed service partners when appropriate.
Follow up with users to ensure issues are fully resolved and customer expectations are exceeded.

Device & Account Administration

Configure and deploy computers, monitors, mobile devices, printers, and other technology equipment.
Assist with employee onboarding and workstation setup.
Support user account administration and access requests.
Assist with endpoint management, software deployment, and security-related tasks.

Documentation & Process Improvement

Document troubleshooting steps, resolutions, and support activities.
Contribute to internal knowledge base articles and standard operating procedures.
Identify recurring issues and recommend improvements to technology processes and user experience.

AI, Automation & Innovation

Support employees using Microsoft Copilot and other approved AI solutions.
Identify opportunities to automate repetitive processes and improve operational efficiency.
Build and maintain automation solutions using Microsoft Power Automate and related technologies.
Assist with developing, testing, and enhancing Microsoft Copilot Agents and other AI-powered business solutions.
Collaborate with business leaders to identify opportunities where AI and automation can improve productivity and service delivery.

We're Looking for Someone Who

Enjoys helping people and providing excellent customer service.
Is naturally curious and enjoys learning new technologies.
Can communicate technical concepts clearly to non-technical users.
Takes initiative and looks for ways to improve processes.
Is excited about AI, automation, and the future of technology.

Qualifications

Required

1-3 years of Help Desk, Technical Support, Customer Service, or related IT experience.
Strong troubleshooting and problem-solving skills.
Working knowledge of Windows operating systems and Microsoft 365 applications.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Self-motivated with a willingness to learn and adapt to new technologies.
Strong customer service mindset and ability to work effectively as part of a team.

Preferred

Experience supporting Microsoft 365, Teams, SharePoint, Entra ID (Azure AD), and Intune.
Familiarity with cybersecurity best practices, MFA, and identity management.
Experience creating Microsoft Copilot Agents, Copilot Studio solutions, Power Automate workflows, or other business process automation solutions.
Familiarity with Microsoft Power Platform, including Power Automate, Power Apps, and Power BI.
Insurance industry experience is a plus but not required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

help desk jobs in belleville il

Help Desk Technician I

IT Help Desk Analyst

IT Associate I - Service Desk

IT Technician (Inventory Support)

Jr. Helpdesk Technician

Help Desk Technician

Help Desk Administrator

Computer User Support Specialist

IT Support Associate II, Ops Tech Solutions (OTS)

VoIP Technician - Tier III

Data Center Technician Level 2 (m/f/d)

Technical Account Manager (Tier 3)

In-Home Sales & Tech Support (Part-Time)

Electrical Engineer Technical Support

Technical Support Engineer (Service Desk Engineer)

Defense Red Switch Network (DRSN) Support Technician III

IT Service Desk Analyst

Clinical Service Help Desk Analyst - Remote

Desktop Technician II

Network Operations Center Support Analyst

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