Top 318 Hotel Jobs in Belleville Il

Senior Rooms Operations Manager
Marriott International, Inc —St. Louis, MO
- $79,000 - $99,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
3d
Housekeeping Training Manager
Marriott International, Inc —St. Louis, MO
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
3d
Front Desk Receptionist
Best Western St Louis —Fairview Heights, IL
- $15 - $16 an hour
- Temporary
- Hotel
- In-person
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
7d
Guest Service Representative
Extended Stay America —O'Fallon, IL
- $15.38 - $15.78 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Hotel Night Auditor
Best Western St Louis —Fairview Heights, IL
- $15 - $18 an hour
- Temporary
- Hotel
- In-person
- Entry level
- Employee discount
Quick Apply
13d
Front Desk Agent
Holiday Inn Express and Suites Shiloh —O'Fallon, IL
- $16.00 - $16.50 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Employee discount
Quick Apply
Front Desk Associate
Baymont Inn & Suites O'Fallon —O'Fallon, IL
- From $15 an hour
- Full-time
- Administrative experience
- Data entry
- Organizational skills
Quick Apply
Guest Service Agent
Hilton —St. Louis, MO
- $17 an hour
- Full-time
- Hotel
- Entry level
Front Desk Clerk
Days Inn —Collinsville, IL
- From $15 an hour
- Part-time
- Hotel
- US work authorization
- Computer skills
- Paid time off
- On-the-job training
Quick Apply
14d
Front Desk Agent
Hampton Inn St. Louis-Columbia —Columbia, IL
- $16 - $18 an hour
- Full-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Housekeeper
Days Inn —Collinsville, IL
- From $15 an hour
- Part-time
- In-person
- Entry level
- Kitchen
- Paid time off
- Employee discount
Quick Apply
14d
Guest Service Agent
Fairfield Inn & Suites St Louis Downtown —St. Louis, MO
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Houseperson
The Westin St. Louis —St. Louis, MO
- $17.50 an hour
- Weekends as needed
- Background check
- Inventory management
- Pass drug screening
- Health insurance
- Dental insurance
2d
Meeting Services Attendant
Drury Hotels Company LLC —St. Louis, MO
- Up to $3,200 a year
- Weekends as needed
- English
- Hotel
- Entry level
- Health insurance
- Dental insurance
2d
Guest Experience Specialist
Marriott International, Inc —St. Louis, MO
- Part-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
21c Museum Hotels —St. Louis, MO
- Full-time
- Background check
- Entry level
Quick Apply
11d
Housekeeping Manager (NE)
Marriott International, Inc —St. Louis, MO
- $28.85 - $36.06 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
3d
Front Desk Clerk
AC Hotel Central West End —St. Louis, MO
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Clerk/Night Auditor
Days Inn —Collinsville, IL
- $15 an hour
- Part-time
- Hotel
- US work authorization
- In-person
- Paid time off
- On-the-job training
Quick Apply
14d
Night Auditor
Hampton Inn St. Louis-Columbia —Columbia, IL
- $16 - $19 an hour
- Overnight shift
- Word processing
- Windows
- Hotel
Quick Apply

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Senior Rooms Operations Manager

Marriott International, Inc -
St. Louis, MO

Apply Now

Job Details

Full-time
$79,000 - $99,000 a year
3 days ago

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Employee grievance management
Hotel strategy implementation
Hotel quality control
Customer satisfaction tracking
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Cost control
Performance management
Quality improvement leadership
Quality control audit
High school diploma or GED
Team development
Hiring
Compliance monitoring
Financial report interpretation
Hospitality Management
Employee relations management
Leading team collaboration initiatives
Interviewing
Cost reduction analysis
New hire orientation
Profitability analysis

Full Job Description

Additional InformationRelocation Assistance Available
Job Number26098474
Job CategoryRooms & Guest Services Operations
Location800 Washington Ave, Saint Louis, Missouri, United States, 63101VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $79,000-$99,000 Annually
Bonus Eligible: Y

JOB SUMMARY

Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff.

Leads specific team while assisting with meeting or exceeding property goals.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths.

Sets clear expectations, with the General Manager, for the team.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Schedules the team against guest and hours/occupied room goals.

Monitors compliance with standards and procedures.

Performs hourly job functions as needed.

Providing Exceptional Customer Service

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies all team members meet or exceed all hospitality requirements.

Managing Profitability

Performs required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Promotes both Guarantee of Fair Treatment and Open Door policies.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel jobs in belleville il

Senior Rooms Operations Manager

Housekeeping Training Manager

Front Desk Receptionist

Guest Service Representative

Hotel Night Auditor

Front Desk Agent

Front Desk Associate

Guest Service Agent

Front Desk Clerk

Front Desk Agent

Housekeeper

Guest Service Agent

Houseperson

Meeting Services Attendant

Guest Experience Specialist

Front Desk Agent

Housekeeping Manager (NE)

Front Desk Clerk

Front Desk Clerk/Night Auditor

Night Auditor

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