Top 7 Guest service agent Jobs in Beloit Wi

Front Desk Agent (Seasonal) – Resort Guest Services
Lake Lawn Resort —Delavan, WI
- Weekends as needed
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Sales Associate
Little Green Apple Hallmark —Rockford, IL
- $15 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Merchandising
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Sales Associate
Massage Envy —Rockford, IL
- $15.50 - $20.00 an hour
- Full-time
- High school diploma or GED
- Clinic
- Math
- Wellness program
- Paid time off
Quick Apply
Sales Leader
Little Green Apple Hallmark —Rockford, IL
- $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Assistant Front Office Manager
The Abbey Resort —Fontana, WI
- $20 - $22 an hour
- Overtime
- Clean driving record
- 5 years
- Computer literacy
- Paid time off
Quick Apply
5d
Front Desk Supervisor
The Abbey Resort —Fontana, WI
- From $17 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick Apply

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guest service agent jobs near beloit wi

Front Desk Agent (Seasonal) – Resort Guest Services

Lake Lawn Resort -
Delavan, WI

Quick Apply

Job Details

Seasonal

Qualifications

Computer operation
Computer literacy
Spreadsheets
High school diploma or GED

Full Job Description

Description:

Join our team as a Seasonal Front Desk Agent and serve as the face of the resort, creating a positive first and last impression for every guest. In this fast-paced, guest-focused role, you’ll handle check-ins and check-outs, manage reservations and billing, and provide exceptional customer service. This position is ideal for individuals who enjoy hospitality, problem-solving, and delivering memorable guest experiences.

Position Details

Employment Type: Seasonal
Shift: Flexible (Days, Evenings, Weekends, Holidays)
Department: Front Office / Guest Services

What You’ll Do

Greet guests in a friendly, professional manner during arrival and departure
Process guest check-ins and check-outs efficiently and accurately
Handle all forms of payment, including cash, credit cards, and room charges
Assign guest rooms and manage room inventory and availability
Enter and retrieve guest information, reservations, and billing details using property management systems
Provide information about resort amenities, services, rates, and special packages
Answer phones and respond to guest inquiries, requests, and concerns promptly
Assist guests with directions, reservations, and special accommodations
Maintain accurate records, including registration cards, receipts, and reports
Prepare, run, and distribute daily reports as needed
Monitor and maintain front desk supplies, brochures, and materials
Ensure security of guest information, room keys, and cash drawers; balance and verify cash at end of shift
Anticipate guest needs, resolve issues, and escalate concerns when appropriate
Follow all safety, emergency, and resort procedures
Support overall front office operations and perform additional duties as assigned

Requirements:

What We’re Looking For

Must be at least 18 years or older
High school diploma or equivalent required
Previous customer service, front desk, or hospitality experience preferred (not required)
Proficiency in Microsoft Excel and basic computer systems
Strong communication and interpersonal skills
Excellent attention to detail and organizational skills
Ability to multitask and work efficiently in a fast-paced environment
Professional demeanor with a strong guest service mindset
Reliable, punctual, and team-oriented

Physical Requirements

Ability to stand for extended periods of time
Frequent use of hands for typing, handling documents, and operating office equipment
Occasional lifting of up to 25 lbs.
Ability to perform repetitive tasks such as data entry and phone use

Work Environment

Fast-paced front desk environment within a busy resort setting
Frequent interaction with guests, team members, and management
Primarily indoor setting with consistent guest traffic
Requires flexibility to work weekends, holidays, and peak seasonal periods
Multitasking environment with frequent interruptions and shifting priorities

About Lake Lawn Resort

Located on Delavan Lake, Lake Lawn Resort is a premier hospitality destination known for exceptional service and a strong team culture. Whether you're starting your career or looking for a steady role, this is a great place to grow.

Disclaimer

This role includes a variety of responsibilities to support daily operations.

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guest service agent jobs in beloit wi

Front Desk Agent (Seasonal) – Resort Guest Services

Sales Associate

Sales Associate

Sales Leader

Assistant Front Office Manager

Front Desk Supervisor

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