Top 5 Client success Jobs in Benton Harbor, Mi

Customer Experience Specialist
Robert Half —Bangor, MI
- $18.21 - $22.00 an hour
- Temporary
- Mid-level
- US work authorization
- Communication skills
- Disability insurance
- Dental insurance
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2d
Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)
Built By Shah —United States
- $4,000 - $7,500 a month
- Full-time
- Remote
- English
- Mid-level
- Communication skills
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Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)
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Administrative operations with strong technical ability. Comfortable using CRMs, spreadsheets, task boards, project management systems, and communication tools.
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Customer Experience Specialist

Robert Half -
Bangor, MI

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Job Details

Temporary | Contract
$18.21 - $22.00 an hour
2 days ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication

Full Job Description

We are looking for a Customer Experience Specialist to support parts-related customer interactions for a machinery manufacturing operation in Bangor, Michigan. This Long-term Contract position centers on delivering timely order support, coordinating availability updates, and helping customers navigate urgent and routine parts needs with professionalism. The role combines customer service and inventory-focused coordination, requiring strong communication, system navigation, and close partnership with internal planning teams. This role is 100% onsite, M-F, 8am-5pm.

Responsibilities:

Process customer parts orders accurately and maintain clear documentation within internal systems.
Monitor open orders and provide customers with timely updates on status, delays, and expected availability.
Coordinate with planning and supply teams to help fulfill requests, including locating inventory across multiple facilities when needed.
Respond to expedited requests and urgent inquiries with a high level of professionalism and follow-through.
Prepare and communicate parts availability information and quotations to support customer purchasing decisions.
Review order backlogs and proactively reach out to customers when timelines change or items become past due.
Use online portals and internal platforms to track inventory, confirm order details, and share accurate information with customers.
Support global parts activity by assisting domestic and international customers with order-related questions and shipment coordination.
Previous experience in customer service, customer success, or order support within a manufacturing, parts, or inventory-driven environment.
Proficiency with Microsoft Office applications, with particular strength in Excel for tracking and follow-up activities.
Ability to work comfortably across browser-based tools, email communication, and system-driven order management platforms.
Experience handling time-sensitive requests while maintaining accuracy, responsiveness, and a customer-focused approach.
Strong written and verbal communication skills, including the ability to assist frustrated customers in a detail-oriented manner.
Familiarity with ERP systems such as Epicor is preferred.
Understanding of parts availability, inventory coordination, or international shipment support is a plus.

TalentMatch ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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client success jobs in benton harbor, mi

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