Top 67 Customer service Jobs in Big Sky, Mt

Guest Service Agent
Residence Inn by Marriott Big Sky/The Wilson Hotel —Big Sky, MT
- From $20.75 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
5d
Guest Service Agent
Hersha Hospitality Management, LP —Big Sky, MT
- $20.75 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
6d
Customer Service Associate
Ace Hardware Big Sky —Big Sky, MT
- Part-time
- Entry level
- Under 1 year
Quick Apply
Agent, Front Office
One&Only Moonlight Basin —Big Sky, MT
- English
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Front Desk Coordinator Winter '26 - '27
YELLOWSTONE CLUB —Big Sky, MT
- Weekends as needed
- Computer literacy
- Basic math
- Residential
- 401(k)
- 401(k) matching
2d
Assistant Front Office Manager
Montage International —Big Sky, MT
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Leadership
Customer Care Specialist
Big Sky Resort —Big Sky, MT
- Part-time
- Typing
- Communication skills
- Entry level
- Paid time off
8d
Front Desk Agent
The Lodge at Big sky —Big Sky, MT
- From $16.64 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Attendant
Lone Mountain Ranch —Big Sky, MT
- Weekends as needed
- Clean driving record
- Ability to climb stairs
- Driver's License
Quick Apply
1d
Front Office Manager
Montage International —Big Sky, MT
- Weekends as needed
- Microsoft Outlook
- Ability to walk for extended periods
- 3 years
Front Desk/Hybrid
Bennett Hospitality Management —Ennis, MT
- $18 - $20 an hour
- Communication skills
- Entry level
- Resort
Quick Apply
Assistant Front Office Manager
D.C. Global Talent Inc. —Big Sky, MT
- $70,000 a year
- Full-time
- English
- Mid-level
- Leadership
- Dental insurance
- Paid time off
Quick Apply
6d
Front Office Manager
D.C. Global Talent Inc. —Big Sky, MT
- $100,000 - $105,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply
6d
Supervisor, Front Office (Daytime and Overnight)
One&Only Moonlight Basin —Big Sky, MT
- Nights as needed
- Mid-level
- Ability to lift 50 pounds
- Leadership
- Health savings account
- Paid holidays
Guest Service Agent
Leisure Hotels LLC —Ennis, MT
- Part-time
- Cash register
- Restaurant
- Communication skills
- Disability insurance
- Health insurance
Front Desk Manager - Summit Hotel
Big Sky Resort —Big Sky, MT
- Part-time
- Management
- Computer literacy
- Mid-level
- Paid time off
Front Office Manager (Overnight)
Montage International —Big Sky, MT
- Weekends as needed
- Microsoft Outlook
- Ability to walk for extended periods
- 3 years
Assistant Manager, Front Office
One&Only Moonlight Basin —Big Sky, MT
- English
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Supervisor, Guest Services & Transportation
One&Only Moonlight Basin —Big Sky, MT
- Computer literacy
- English
- Mid-level
- Health savings account
- Paid holidays
Customer Service Representative
Thurston Inc —Ennis, MT
- Microsoft Outlook
- English
- Mid-level
Quick Apply

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customer service jobs near big sky, mt

Guest Service Agent

Residence Inn by Marriott Big Sky/The Wilson Hotel
Big Sky, MT

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Job Details

Full-time
From $20.75 an hour
5 days ago

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Financial audits
Safety data sheets (SDS)
Hotel and accommodations payment processing
Serving clients
Phone communication
Payment processing
Greeting customers
Customer satisfaction tracking
Hotel and accommodations guest luggage handling
Answering guest questions
High school diploma or GED
Hotel room assignment management
Making change
Financial record maintenance
Property management systems (PMS)
Handling customer service requests
Safety equipment
Telephone systems
Hotel and accommodations guest complaints handling
Safety standard operating procedures
Bookkeeping
Entry level

Full Job Description

Overview:

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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Refine Your Search

customer service jobs in big sky, mt

Guest Service Agent

Guest Service Agent

Customer Service Associate

Agent, Front Office

Front Desk Coordinator Winter '26 - '27

Assistant Front Office Manager

Customer Care Specialist

Front Desk Agent

Front Desk Attendant

Front Office Manager

Front Desk/Hybrid

Assistant Front Office Manager

Front Office Manager

Supervisor, Front Office (Daytime and Overnight)

Guest Service Agent

Front Desk Manager - Summit Hotel

Front Office Manager (Overnight)

Assistant Manager, Front Office

Supervisor, Guest Services & Transportation

Customer Service Representative

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