Top 14 It support Jobs in Bloomington, In

IT User Support Technician
Indiana University —Bloomington, IN
- Full-time
- Computer literacy
- Mid-level
- Windows
- Paid parental leave
- Health savings account
1d
IT Field Support Technician_Bloomington
Gr8ttek, LLC —Bloomington, IN
- $40 an hour
- Part-time
- Inventory control
- Ability to lift 50 pounds
- Analysis skills
- Paid training
Quick Apply
IT Help Desk Lab Tech Apprentice
Ivy Tech Community College —Bloomington, IN
- $15.75 an hour
- Part-time
- Office
- University
- Communication skills
- Health insurance
- Employee assistance program
3d
PT IT Support
Ivy Tech Community College —Bloomington, IN
- $15 an hour
- Part-time
- Classroom
- High school diploma or GED
- University
- Health insurance
- Employee assistance program
10d
Dynamic Server Support
Worldwide TechServices —Bloomington, IN
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
2d
Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
1d

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IT User Support Technician
Indiana University —Bloomington, IN
COMPTIA A+ certification upon date of hire. Interprets problems and provides technical support for hardware, software, and systems; follows established…
1d
IT Help Desk Lab Tech Apprentice
Ivy Tech Community College —Bloomington, IN
Troubleshoot incoming calls and help tickets, and work with IT Help Desk staff to devise a plan of action to help staff and students.
$15.75 an hour
3d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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IT User Support Technician

Indiana University -
Bloomington, IN

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Job Details

Full-time
1 day ago

Benefits

Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Life insurance
Retirement plan

Qualifications

Computer operation
Customer communication
Equipment troubleshooting
Windows
High school diploma or GED
macOS
Productivity software

Full Job Description

Department

ONSITE SUPPORT (UA-CONS-IUBLA)

Department Information

University Information Technology Services (UITS) provides innovative technology services and support that advance Indiana University's missions of teaching, learning, research, and service. UITS delivers enterprise technology solutions, infrastructure, cybersecurity, and customer support to the Indiana University community.

The UITS Onsite Support team provides responsive, customer-focused technical support for faculty, staff, and affiliated users across the Bloomington campus. The Zone 5 team supports a diverse portfolio of academic and administrative units across multiple buildings by delivering onsite and remote assistance for university-managed technology.

Job Summary

Provides mid-level technical support to faculty, staff, and students; resolves mid and low-level problems and, as necessary, refers more complex problems to appropriate supervisors and/or senior-level support staff.
Interprets problems and provides technical support for hardware, software, and systems; follows established protocols to provide technology solutions in support of students, faculty and staff.
Shares resources and training materials to assist users; identifies recurring difficulties/problems and reports on trends; updates documentation as needed.
Stays up-to-date and maintains knowledge of all services offered and/or supported by the university.
Documents and tracks calls received. Follows up with clients until a satisfactory resolution is reached.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

High school diploma or equivalent (such as HSED or GED).

Preferred

Associate's degree.

WORK EXPERIENCE

Required

2 years of computer support or related experience.

LICENSES AND CERTIFICATES

Preferred

COMPTIA A+ certification upon date of hire.

SKILLS

Required

Proficient communication skills.
Maintains a high degree of professionalism.
Demonstrates time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast paced, dynamic environment.
Highly thorough and dependable.
Friendly and service-oriented.
Experienced understanding of computer operating systems.
Basic knowledge of Windows and Mac desktops. Basic knowledge of Microsoft Office suite.
Skills utilizing and troubleshooting university systems.

Working Conditions / Demands

This position requires the ability to communicate effectively and to operate computers and other related technical equipment. The role is required to maintain and interact with computers and frequently move objects weighing up to 50 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Primarily onsite at the Indiana University Bloomington campus across multiple buildings

Work Hours

Monday-Friday 8:00 am-5:00 pm

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Information Technology

Job Family: IT User Support

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

Apply Now

Refine Your Search

it support jobs in bloomington, in

IT User Support Technician

IT Field Support Technician_Bloomington

IT Help Desk Lab Tech Apprentice

PT IT Support

Dynamic Server Support

Major Incident Manager III

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