Top 4 Pt it support Jobs in Bloomington, In

PT IT Support
Ivy Tech Community College —Bloomington, IN
- $15 an hour
- Part-time
- Classroom
- High school diploma or GED
- University
- Health insurance
- Employee assistance program
12d
IT Help Desk Lab Tech Apprentice
Ivy Tech Community College —Bloomington, IN
- $15.75 an hour
- Part-time
- Office
- University
- Communication skills
- Health insurance
- Employee assistance program
5d
IT Field Support Technician_Bloomington
Gr8ttek, LLC —Bloomington, IN
- $40 an hour
- Part-time
- Inventory control
- Ability to lift 50 pounds
- Analysis skills
- Paid training
Quick Apply
Dynamic Server Support
Worldwide TechServices —Bloomington, IN
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
4d

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IT Field Support Technician_Bloomington
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Typically requires technical school certification or equivalent and 1-2 years of relevant experience. Accepting and delivery of all service calls assigned.
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PT IT Support

Ivy Tech Community College -
Bloomington, IN

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Job Details

Part-time
$15 an hour
12 days ago

Benefits

Health insurance
Employee assistance program
Retirement plan

Qualifications

Confidential information handling
Email customer support
Phone communication
In-person customer service
Employee relationship building
High school diploma or GED
Technical support via email
Technical Proficiency
Client interaction via phone calls

Full Job Description

Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the IT Support Team including but not limited to; support of general hardware and software, printers, projectors, document cameras, scanners, and related IT equipment; Assists staff, faculty, and students with the operation of classroom IT and instructional equipment. Conducts all activities with an appreciation and respect for diversity of people, styles, and views.

Rolling interviews will occur until position is filled.

Hourly Rate - $15.00

Position is located in Bloomington, IN and does not offer remote options.

MAJOR RESPONSIBILITIES:

Provide technical and user support and guidance in a positive and cooperative manner, exhibiting friendly, professional appearance and demeanor at all times.
Process IT Helpdesk tickets to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within tickets is complete and respectful; Responsible for actively reaching out to supervisor for questions or case escalation.
Process IT Helpdesk tickets to provide end-user support covering but not limited to issues covering desktop and laptop devices, printers, document cameras, scanners, projectors, network, wireless, VoIP.
Utilize additional forms of communication such as phone or face to face as needed when processing IT Helpdesk tickets in order to maintain excellent customer service.
Follow regular equipment cleaning and maintenance schedules, follow preventative measures as instructed to reduce downtime.
Assist in moving equipment as assigned.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.

EDUCATION: High School diploma required. Associate Degree preferred. May substitute equivalent experience and or certifications for the degree.

REQUIRED EXPERIENCE AND SKILLS:

Must possess good customer service and organizational skills.
Must possess good written and oral communication skills and be able to provide service over the phone, through email or in person.
Must be proficient with current hardware and software technology.
Must be able to maintain professional relationships with peers and superiors.
Ability to use discretion and confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the purpose of support.
Must be dependable.
Ability to stay calm in stressful situations.
Ability to handle multiple competing priorities.
Must be physically capable of climbing ladders and lifting up to 30 pounds repeatedly.
Must be willing to work nights and weekends as needed.
Must be willing to travel as necessary.

DESIRED EXPERIENCE AND SKILLS:

Experience in a higher education environment.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

Health & Wellness

Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits

All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits

Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

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pt it support jobs in bloomington, in

PT IT Support

IT Help Desk Lab Tech Apprentice

IT Field Support Technician_Bloomington

Dynamic Server Support

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