Top 892 Success manager technology Jobs in Boca Raton Fl

Customer Success Manager - Technology
Sonny's Enterprises LLC —Tamarac, FL
- Marketing
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Residential AV Service Technician
Bravas —Boca Raton, FL
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Director of Admissions SUD
Guidance Recovery —Boca Raton, FL
- $60,000.00 - $80,383.52 a year
- Full-time
- Addiction Medicine
- HIPAA
- 3 years
- Health insurance
- Dental insurance
Quick Apply
3d
Manager Client Services
Home Instead Senior Care —Lake Worth, FL
- $50,000 - $60,000 a year
- Full-time
- Background check
- 5 years
- Office
- Paid time off
- Employee assistance program
Quick Apply
Ecommerce Project Manager
Hard Rock International —Davie, FL
- Full-time
- Inventory management
- Salesforce
- Merchandising
Quick Apply
Office Manager - CPA Firm
Warner Pearson Vandejen & Consultants, CPA, PLLC —West Palm Bch, FL
- $41,600 - $52,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
11d
Research Scientist - Roofing and Waterproofing Products
Polyglass USA, Inc. —Deerfield Beach, FL
- $83,000 - $122,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
Manager, Finance
Seminole Hard Rock Support Services —Davie, FL
- Full-time
- Microsoft Outlook
- Writing skills
- Office
Quick Apply
Cyber Risk Assessor III
180 Seminole Hard Rock Support Services —Davie, FL
- Full-time
- 7 years
- Computer Science
- Master's degree
Quick Apply
Managing Broker
Confidential —Fort Lauderdale, FL
- $70,000 - $75,000 a year
- Urgently hiring
- 6 years
- Management
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Clinic Manager Physical Therapist - New Outpatient Clinic Opportunity
CORA Physical Therapy —Hollywood, FL
- $88,000 - $113,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Disability insurance
Quick Apply
Installation Manager
JL Closets, Inc. —Boca Raton, FL
- From $85,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- Mid-level
- Office
- Paid time off
- Opportunities for advancement
Quick Apply
2d
Account Executive
Ideagen —Fort Lauderdale, FL
- Hybrid work
- Senior level
- Commercial
3h
Outside Sales Representative - Fire Alarm & Security Systems
High Rise Fire Protection Corp —Boca Raton, FL
- $75,000 - $115,000 a year
- Full-time
- Spanish
- Microsoft Outlook
- English
- Travel reimbursement
- Profit sharing
Quick Apply
Account Manager
CentralReach —Fort Lauderdale, FL
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- 5 years
- Senior level
- Leadership
- Paid parental leave
- Health insurance
Quick Apply
VP of Sales
Advanced Roofing Inc —Fort Lauderdale, FL
- $250,000 - $300,000 a year
- Full-time
- Background check
- 18 years or older
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Director, Product Management
Seminole Hard Rock Support Services —Davie, FL
- Full-time
- 8 years
- Product management
- Mentoring
Quick Apply
Lead Electrical Systems Engineer
Leidos —Florida
- $131,300 - $237,350 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Team management
2d
Production Group Leader
Sonny's Enterprises LLC —Tamarac, FL
- Microsoft Outlook
- Mid-level
- Forklift
- Disability insurance
- Health insurance
Auto Service Technician at Arrigo CDJR Sawgrass
Morgan Auto Group —Tamarac, FL
- $30 - $55 an hour
- Dealership
- Mid-level
- Paid training
- Health savings account
Quick Apply

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Customer Success Manager - Technology

Sonny's Enterprises LLC -
Tamarac, FL

Apply Now

Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Overview:

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.

As a CSM, you will be responsible for understanding our customers’ needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the most value from our products and services. You will be crucial in helping us build strong, lasting relationships with our clients/customers. The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills.

Responsibilities:

Managing and growing relationships with key customers, acting as their primary point of contact.
Engaging proactively with customers to understand their goals and challenges and offering solutions that align with their needs.
Ensuring high customer retention and satisfaction levels by delivering exceptional service and support.
Gathering customer feedback and communicating product improvement suggestions to the development team.
Collaborating with internal teams to address customer feedback, resolve issues, and ensure the smooth delivery of products and services. Be the voice of the customer internally within the company.
Developing and executing customer success strategies that drive product adoption and maximize customer value.
Monitoring customer health metrics, tracking success KPIs, and regularly reporting on customer outcomes to leadership.
Advocating for the customer within the organization to ensure their needs are prioritized.

Qualifications:

Bachelor’s degree in Business, Marketing, Communications, or a related field.
3+ years of experience as a customer success manager, account manager, or in customer success, account management, or customer service roles.
Experience in managing customer success programs, customer retention, and upselling strategies.
Ability to analyze customer data and usage trends to identify areas of improvement.
Understanding of product management and its impact on customer experience.
Strong interpersonal and communication skills, with the ability to build and maintain long-term relationships and work cross-functionally.
Excellent problem-solving and critical-thinking abilities, with a customer-focused mindset and a proactive approach.
Strong organizational and time management skills, with the ability to manage multiple accounts and priorities simultaneously.
Familiarity with CRM tools, customer success platforms, and analytics software.
Solid negotiation skills to handle complex customer accounts.

We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.

EEO Statement

Equal Opportunity Employer

Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

#LI-ONSITE

#IND3

Apply Now

Refine Your Search

success manager technology jobs in boca raton fl

Customer Success Manager - Technology

Residential AV Service Technician

Director of Admissions SUD

Manager Client Services

Ecommerce Project Manager

Office Manager - CPA Firm

Research Scientist - Roofing and Waterproofing Products

Manager, Finance

Cyber Risk Assessor III

Managing Broker

Clinic Manager Physical Therapist - New Outpatient Clinic Opportunity

Installation Manager

Account Executive

Outside Sales Representative - Fire Alarm & Security Systems

Account Manager

VP of Sales

Director, Product Management

Lead Electrical Systems Engineer

Production Group Leader

Auto Service Technician at Arrigo CDJR Sawgrass

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