Top 33 Help desk support Jobs in Bonita Springs Fl

IT Analyst
United Digestive —Fort Myers, FL
- Weekends as needed
- HIPAA
- Mid-level
- Office
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IT Support Specialist
MODERN TEK SOLUTIONS LLC —Fort Myers, FL
- $20 - $21 an hour
- Full-time
- Mid-level
- Office
- Travel
- Profit sharing
- Disability insurance
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CJIS Hardware, Software and Data Support Specialist
THE 20TH JUDICIAL CIRCUIT OF FLORIDA —Fort Myers, FL
- $66,722.76 a year
- Weekends as needed
- Hybrid work
- Azure
- Computer Science
- Mid-level
- Paid holidays
- Tuition reimbursement
9d
IT Support Technician
UMI Stone/Opustone —Naples, FL
- Overtime
- Computer science
- Microsoft Outlook
- Computer Science
- AD&D insurance
- Disability insurance
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Desktop Support Specialist
Computer Aid, Inc. —Fort Myers, FL
- $40,000 - $45,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
6d
IT Support Specialist
Entech Computer Services LLC —Fort Myers, FL
- $50,000 - $60,000 a year
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
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IT Support Specialist
Entech —Fort Myers, FL
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
IT Technician for Enterprise Clients
Cook Technology Corp —Fort Myers, FL
- $16 - $30 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
- Opportunities for advancement
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OPS Non-Student Help Desk Support Associate
Florida Gulf Coast University —Fort Myers, FL
- Part-time
- Computer literacy
- Office
- High school diploma or GED
Onboarding/Offboarding Engineer
Entech —Fort Myers, FL
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Depot and Deployment Engineer
Entech —Fort Myers, FL
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Customer Scheduling Agent
ARQAI LLC —Fort Myers, FL
- $25 - $28 an hour
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
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6d
Onboarding/Offboarding Engineer
Entech Computer Services LLC —Fort Myers, FL
- $75,000 - $85,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
Depot and Deployment Engineer
Entech Computer Services LLC —Fort Myers, FL
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
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Network Administrator Tier 2-3 Local Applicants Only
SJC Technology Inc. —Fort Myers, FL
- $23 - $26 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Travel
- Paid time off
- Referral program
Quick Apply
8d
Data Coordinator
Grace Place for Children and Families —Naples, FL
- Full-time
- Background check
- Classroom
- Microsoft Outlook
Quick Apply
6d
Security Operations Center Lead
Florida Gulf Coast University —Fort Myers, FL
- Full-time
- Computer Science
- HIPAA
- Analysis skills
Member Experience Manager
EōS Fitness —Fort Myers, FL
- $18 - $20 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

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IT Analyst
United Digestive —Fort Myers, FL
Answers incoming calls in a timely and efficient manner; addresses technical support questions appropriately and courteously.
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Systems Technician
Integris —Bonita Springs, FL
Valid driver's license required. The role of the Integris Systems Technician (ST) is responsible for providing frontline technical support for single end-user…
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Customer Service Representative - Bilingual Preferred
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Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
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Customer Service Manager
James and James Fulfilment Ltd. —Columbus, OH
Resilience under pressure, and confidence holding others accountable and making escalation calls. You'll work in a warehouse office environment, mainly at a…
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help desk support jobs near bonita springs fl

IT Analyst

United Digestive -
Fort Myers, FL

Quick Apply

Job Details

Full-time

Qualifications

ITIL Foundation
ITIL Certification
Meraki
Microsoft Exchange
Windows
Network infrastructure
High school diploma or GED
SQL
Cisco routers/switches implementation
IP networking
Windows support
Microsoft 365 support
Active Directory management

Full Job Description

GENERAL SUMMARY OF DUTIES: The IT Analyst will be a member of the IT Team focused on providing a high degree of customer service to physicians and staff at United Digestive MSO, Parent LLC (UD), specifically as it relates to the technical support of the software and hardware used by the practice.

REPORTS TO: Service Desk Manager

RESPONSIBILITIES:

Responsible for maintaining computers, IP phone equipment, servers, and network equipment.
Responsible for working the Tier 1 support/help desk daily.
Assists with small- to medium-sized IT projects.
Follows and enforces UD IT Policies and Procedures.
Answers incoming calls in a timely and efficient manner; addresses technical support questions appropriately and courteously.
Answers emails and voicemails and returns calls in a timely and professional manner.
Prepare and deploy equipment for sites and users in a safe and timely manner.
Meets or exceeds quality and productivity standards as set by the Director of IT.
Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information.
Participates in staff meetings as directed by Director of IT.
On site support for practice locations
Performs any other duties and/or special tasks as assigned

REQUIRED EDUCATION, SKILLS, AND EXPERIENCE:
High school diploma or GED required; two years IT experience or Bachelor’s degree in related field preferred. ITIL 4 Foundations Certification required or obtained within 60 days of employment. Familiar with Windows Operating Systems (Windows 10, 11 Professional and Enterprise, Server 2012/2019). Familiar with TCP/IP, SQL, Citrix/Terminal Services, Active Directory, Microsoft Exchange O365, Cisco Meraki Switches. Experience with Cisco Unified Communications, SharePoint, VMWare ESX preferred. Experience in IT related to healthcare, including HIPAA regulations, MSO 365, cloud services, and HL7/API interfaces preferred. eClinicalWorks, ProVation MD/APEX experience is a plus.

ADDITIONAL REQUIRED SKILLS AND EXPERIENCE:
IT Analyst must be able to:

Display a professional outgoing warm and helpful attitude
Provide a high level of customer service
Detail oriented and possess strong time management skills to multi-task prioritizing end user and job needs
Work under pressure; assess, respond to, and communicate issues in a timely manner
Communicate clearly with patients and coworkers through telephone, email, and in-person
Plan, prioritize, and complete multiple tasks as delegated by IT Leadership

PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS: Position requires sitting and standing associated with a normal office environment; some light lifting required; travel to remote UD offices required as business needs dictate, including out of state travel. Work outside of normal operating hours, such as early mornings, late evenings, and weekends will be required. Requires on-call hours to ensure maximum uptime of managed systems.

IND123

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help desk support jobs in bonita springs fl

IT Analyst

IT Support Specialist

CJIS Hardware, Software and Data Support Specialist

IT Support Technician

Desktop Support Specialist

IT Support Specialist

IT Support Specialist

IT Technician for Enterprise Clients

OPS Non-Student Help Desk Support Associate

Onboarding/Offboarding Engineer

Depot and Deployment Engineer

Customer Scheduling Agent

Onboarding/Offboarding Engineer

Depot and Deployment Engineer

Network Administrator Tier 2-3 Local Applicants Only

Data Coordinator

Security Operations Center Lead

Member Experience Manager

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