Truline Corp seeks an Account Manager/Dispatcher in Cottonwood Heights, UT! Lead drivers, exceed customer expectations, and oversee operations. Great opportunity. Apply today! PLEASE NOTE: This is NOT a Driving Position. Drivers DO NOT APPLY!
A certified TCA Elite Fleet, Truline Corporation has been named one of the Best Places to Drive in 2025!
Truline Corporation is seeking a dedicated and detail-oriented Account Manager / Dispatcher to oversee local Class A flatbed operations in the Salt Lake City area. This hybrid role combines customer service, dispatch, and operational support, making it ideal for a hands-on leader with strong logistics experience.
The Account and Driver Manager position requires excellent customer relation skills and the ability to develop and implement safety and compliance objectives. The Account and Driver Manager position is responsible for all employees, equipment, and customers within the location and for enforcing company policies including state and federal laws and regulations. This position is also responsible for customer satisfaction and company profitability within the managed location while meeting company goals and objectives.
Daily Responsibilities
- Lead a fleet of 25+ Class A truck drivers, managing their availability for on time performance and maximizing overall productivity to enhance customer satisfaction
- Manage daily Safety & Compliance, Customer Service, Vehicle Maintenance, Driver performance and account P/L.
- Make sure that all routes are optimized, and the loads are delivered on time 6 days per week Monday thru Saturday.
- Investigate and resolve all complaints, questions and problems.
- Build a strong work relationship with employees and customers.
- Enforce rules and apply policies fairly and consistently.
- Inform employees of departmental and company-wide changes and goals.
- Make sure TMS system are updated and maintained timely.
Safety and Compliance
- Ensure all company safety policies are understood and enforced.
- Maintain safety training through safety bulletins and monthly tailgate meetings.
- Perform Monthly Office & Yard Safety Checks.
- Make sure that all Hours of Service regulations, DOT / State regulations, Equipment DVIR and company safety policies are adhered to.
- Make sure that paperwork is filled out properly each day and all write ups are prepared and signed off.
- Ensure that all assigned tractors and trailers are current on preventative maintenance.
- Record all collisions, injuries, and equipment damages on the safety register in a timely manner.
- Make sure all preventable damages are charged to the responsible party.
- Manage fuel purchases and Driver Scorecard program.
Internal and External Customer Service
- Maintain adequate staffing - continually mentor, motivate and develop staff.
- Ongoing training of personnel to ensure they understand and execute the company’s commitment to both employees and customers.
- Work with corporate and field offices to ensure mutual trust and respect and promote support of all departments.
- Exceed the expectations of our customers.
HR Related Tasks
- Assist with interviewing and hiring all driver candidates and training and development of all staff.
- Manage Progressive Discipline.
- Terminations – utilizing company policies and obtaining Regional and HR approval.
- Annual reviews and increases.
- Employee time off: Review, approve and then track time off
Accounting
- Review billing daily as it is completed by the billing department.
- Review, audit and approve weekly invoice after it is completed by the billing department and submit final invoice for customer.
- Weekly payroll submit approved payroll on Monday’s.
- Submit all expense reports for approval.
- Manage location Vendor P.O.’s
Miscellaneous
- Attend company meetings and conference calls as needed.
- Ensure systems are updated and maintained.
- Maintain driver and customer files secured on site.
- Ensure that all company equipment and tools are safe and secure.
- Ensure that the proper permits are in the equipment at all times
- Ensure all drivers are using the appropriate systems correctly.
- Perform Monthly Safety Audit
- Yearly OSHA 300 log
- 3 years’ experience in transportation required.
- Experience managing CDL class A Flatbed drivers.
- CDL A Preferred but NOT Required.
- Above average knowledge of Operations, Hours of Service regulations, and DOT / State Regulations within the transportation industry.
- Experience using PeopleNet OBC, TMS systems and Microsoft office products a plus!
- Proficient in Windows based programs, MS Word and Excel.
- Manage location in Salt Lake, UT
- Competitive salary (based on experience)
- Comprehensive benefits package, including:
- 401(k) with company match
- Health, dental, and vision insurance
- Paid holidays and vacation
- Life insurance
- Company-provided equipment, including:
- Mileage reimbursement for personal vehicle use on company business
This full-time role is perfect for a motivated leader who thrives in a fast-paced environment and enjoys a mix of dispatch, training, and operations management. Ready to take your career to the next level? Apply today!
TruLine, which started as a single truck operation in Reno, Nevada, has grown to an extensive and modern fleet serving across Nevada, California, Arizona, Utah, Colorado, Arkansas, and Georgia.
We take great pride in maintaining a safe work environment, including premium, well-maintained facilities, and operating procedures.
