Top 4 Help desk support technician Jobs in Bradenton, Fl

Help Desk Support Technician
Bankers Financial Corp —Saint Petersburg, FL
- Full-time
- Research
- Mid-level
- Office
- Work from home
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9h
Help Desk Support Tier II (Pipeline)
Lucayan Technology Solutions LLC —Tampa, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
SITEC - PC Technician - MacDill AFB
Peraton —Macdill AFB, FL
- $66,000 - $106,000 a year
- Inventory management
- Bachelor of Science
- Writing skills
- Health savings account
- Paid holidays
11d
On Site Level 2 Support Engineer
Amynta Group —Sarasota, FL
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- 3 years
- Paid holidays
- Disability insurance

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help desk support technician jobs near bradenton, fl

Help Desk Support Technician

Bankers Financial Corp -
Saint Petersburg, FL

Quick Apply

Job Details

Full-time
9 hours ago

Benefits

Work from home

Qualifications

Incident management software
High school diploma or GED
Customer support ticket management
Ticketing system technical support

Full Job Description

Bankers Financial Corporation is a holding company that started in St. Petersburg, FL, in 1976. The heart of our corporation lies with our employees and our communities. At Bankers, we focus on building an environment where all voices are heard and respected, and our employees can grow, succeed, and make an impact.

Hybrid full-time, Monday – Thursday, 10:00am-7pm in our office located in Downtown St. Petersburg, with the flexibility to work from home on Fridays.

Company Value Statements

In the performance of their respective tasks and duties, all employees are expected to demonstrate the following:

Acting with the highest level of honesty, trust, character, and transparency.
Making a unified effort to achieve the goals of the organization; embracing accountability for exceptional performance every day.
Commitment to excellence in reaching our full potential as individuals and as an organization, surpassing the ordinary and the expectations of our stakeholders.
Approaching every challenge with creative energy, discovering unique solutions to maximize success; focus on creating and delivering compelling customer value.
Belief in the power of a diverse workforce and in creating a positive impact on both the environment and our community.

Our Core values include:

Collaboration: working together is critical to achieving organizational goals.

Innovation: growth happens when we can absorb and implement new ideas that provide unique solutions and superior customer service.

Performance: we believe in providing our employees with the tools and support they need to grow, succeed, and make an impact.

Social Responsibility: we place charity and volunteer work at the core of our organization.

Trust: we build and maintain trust with our employees and clients by embodying integrity, transparency, and ‘doing the right thing.’

Summary/Objective

The Help Desk Support Technician plays a vital role in ensuring the seamless operation of all end user hardware and software at Bankers Financial Corp headquarters and remote locations. This position focuses on delivering exceptional technical support to maximize user productivity by efficiently addressing service desk tickets, installing and maintaining hardware and software, troubleshooting issues, and supporting various projects. Beyond technical expertise, the role requires a commitment to providing superior service that drives company success. Ideal candidates will possess strong problem-solving skills, a collaborative mindset, and a passion for delivering top-tier technical solutions.

Essential Functions

Proficient in Microsoft Windows 11, Microsoft Office 365, and managing email cloud environments
Experience with troubleshooting and supporting HP and Dell laptops, and Apple devices
Familiarity with basic security best practices and industry standards
Conceptual understanding of network infrastructure
Effectively diagnose and resolve end-user desktop hardware and software issues
Identify opportunities to improve existing processes and implement solutions to enhance efficiency
Research and recommend new technologies to reduce man-hours and support business goals
Execute tasks related to both large and small-scale projects
Document resolutions for common issues and maintain a repository of resources
Assist with updating asset management and inventory systems
Manages workload effectively to deliver quality results that meet scope, priorities, and timelines
Communicates assignment status and notify manager of potential challenges affecting productivity or deadlines
Provide technical solutions and communicate them clearly to the end-user community
Present a positive, supportive attitude toward clients and team members
Demonstrate adaptability by absorbing new responsibilities and contributing to a collaborative environment
Hybrid full-time, Monday – Thursday, 10:00am-7pm with the flexibility to work from home on Fridays.

Required Education and Experience

0-2 years of industry experience in Service Desk Operations
High School or equivalent
Microsoft certification in the related field of work
Basic knowledge of incident ticketing systems

Preferred Education and Experience

College degree in related field
Microsoft Certifications
ITIL Foundations Certified

The preceding position description has been designed to indicate the general nature of the work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain or be interpreted as a comprehensive, complete or exclusive list of the duties of the position. Additional and different duties may be assigned from time to time. We are an E-Verify company.

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help desk support technician jobs in bradenton, fl

Help Desk Support Technician

Help Desk Support Tier II (Pipeline)

SITEC - PC Technician - MacDill AFB

On Site Level 2 Support Engineer

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