Top 14 Resort guest services & operations associate Jobs in Branson, Mo

Resort Guest Services & Operations Associate
Happy Hollow Resort —Blue Eye, MO
- $15 - $17 an hour
- Weekends as needed
- Serving
- Ability to walk for extended periods
- Office
- Free parking
- Health insurance
Quick Apply
1d
Night Auditor
Thousand Hills Resort Hotel —Branson, MO
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Dispatcher - Holiday Hills Resort
MasterCorp —Branson, MO
- From $17 an hour
- Part-time
- Computer literacy
- Basic math
- Office
- Paid training
- Health insurance
Quick Apply
Fun Mountain Assistant Manager
Bass Pro Shops —Ridgedale, MO
- Full-time
- Inventory management
- Word processing
- Computer literacy
- Health savings account
- Paid holidays
Hospitality Compliance Officer
Bass Pro Shops —Ridgedale, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Paid holidays
Golf Cart Shuttle Attendant
Bass Pro Shops —Ridgedale, MO
- Weekends as needed
- Word processing
- Computer literacy
- Writing skills
- Health savings account
- Paid holidays
9d
General Manager - Fun Mountain
Bass Pro Shops —Ridgedale, MO
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Activities Assistant Manager
Bass Pro Shops —Ridgedale, MO
- Weekends as needed
- CPR Certification
- Inventory management
- Customer service
- Health savings account
- Paid holidays
Public Space Attendant (Hiring Incentives Available)
Bass Pro Shops —Ridgedale, MO
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Basic math
- Health savings account
- Paid holidays
Houseperson
Bass Pro Shops —Ridgedale, MO
- Full-time
- Clean driving record
- Basic math
- Hotel
- Health savings account
- Paid holidays
Silver Dollar City Resort Associate Director of Sales
Silver Dollar City —Branson West, MO
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Profit sharing
3d
Hospitality CLUB Membership Manager
Bass Pro Shops —Ridgedale, MO
- Full-time
- Microsoft Excel
- 6 years
- No high school diploma
- Health savings account
- Paid holidays
3d
Retail Store Lead
Bass Pro Shops —Ridgedale, MO
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Assistant Maintenance Manager - Club Wyndham Mountain Vista
Travel + Leisure Co. —Branson, MO
- Email
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Wellness program
- Paid holidays
Quick Apply
11h

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Resort Guest Services & Operations Associate
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resort guest services & operations associate jobs near branson, mo

Resort Guest Services & Operations Associate

Happy Hollow Resort
Blue Eye, MO

Quick Apply

Job Details

Full-time
$15 - $17 an hour
1 day ago

Benefits

Free parking
Health insurance
Dental insurance
Paid time off
Employee discount

Qualifications

Outdoor work experience

Full Job Description

About Happy Hollow Resort

Happy Hollow Resort is a family-friendly lakeside resort focused on creating a welcoming, peaceful, and memorable experience for our guests.

Hospitality here is about more than completing a list of tasks. It means caring for people, taking pride in the property, supporting your teammates, and noticing the little things that help guests feel genuinely welcomed and cared for.

We are looking for someone with a heart for service—someone dependable, hardworking, kind, and willing to step in wherever needed to help the resort operate at its best.

Job Overview

The Resort Guest Services & Operations Associate is a hands-on, multi-role position supporting guest services, housekeeping and laundry, the coffee bar and snack shop, boat and kayak rentals, pool operations, property care, and the daily operations of the resort.

This is not strictly a desk position. Team members are cross-trained throughout the resort and should be comfortable moving between the office, cabins, laundry, coffee bar, pool, dock, and outdoor areas of the property throughout the day.

The right person will enjoy variety, take initiative, work effectively with little to no direct supervision, and understand that every responsibility—from answering a guest’s question to preparing a clean cabin for arrival—contributes to the overall guest experience.

Key Responsibilities

Guest Services & Office Operations

Welcome guests and assist with check-ins, check-outs, questions, and requests
Answer phones and communicate professionally with guests in person, by phone, text, and email
Learn reservation procedures, guest accounts, resort policies, and payment processing
Prepare guest arrivals, keys, and check-in materials
Maintain a clean, organized, and welcoming office environment

Housekeeping & Laundry

Clean and prepare guest cabins for arrivals and complete cabin turnovers
Make beds and restock cabin supplies and amenities
Wash, dry, fold, organize, and restock resort linens and towels
Maintain high standards for cleanliness and presentation
Identify and report maintenance concerns, damage, or missing items

Coffee Bar & Snack Shop

Prepare and serve coffee, beverages, pastries, and snack items
Bake and prepare select food items
Operate the point-of-sale system and process purchases
Keep service areas clean, stocked, and organized
Follow proper food-handling and sanitation procedures
Obtain ServSafe Certification within 30 days of hire

Pool & Property Care

Learn and complete routine pool checks and required pool logs
Help maintain clean and welcoming pool and common areas
Assist with general property upkeep, including trash and debris removal, blowing walkways and outdoor areas, light landscaping, and seasonal tasks
Recognize and report maintenance or safety concerns throughout the property

Boat & Kayak Rentals

Assist guests with boat and kayak rentals
Learn rental procedures, paperwork, equipment checks, and safety expectations
Assist with launching, docking, securing, cleaning, and organizing rental equipment
Refuel boats as needed
Training will be provided for resort-specific procedures

General Resort Operations

Respond to guest needs throughout the property
Assist other team members and departments during busy periods
Help with stocking, deliveries, organization, and special projects
Recognize what needs attention and take appropriate action without always waiting to be asked
Shift priorities as guest needs and resort operations require

What We’re Looking For

The right person for this position:

Has a genuine heart for hospitality and serving others
Is dependable, responsible, honest, and punctual
Can work effectively with little to no direct supervision
Takes initiative and recognizes what needs to be done
Uses good judgment and can prioritize multiple responsibilities
Is organized, detail-oriented, and follows through
Communicates warmly and professionally with guests and coworkers
Is flexible and willing to help wherever needed
Takes pride in doing things well, even when no one is watching
Remains calm and solutions-focused during busy or unexpected situations
Is willing to learn, grow, and receive feedback

Preferred Experience

Previous hospitality, customer service, resort, or property operations experience
Previous lead, supervisory, or management experience is a plus
Experience working independently and managing multiple responsibilities
Housekeeping, food service, or recreational rental experience is helpful

Experience is valuable, but we place equal importance on dependability, initiative, good judgment, and a genuine desire to serve others.

Physical & Scheduling Requirements

Weekend and holiday availability is required
Comfortable working both indoors and outdoors
Comfortable performing housekeeping and other physical duties throughout the workday
Able to stand and walk for extended periods and regularly bend, reach, carry supplies, and climb stairs
Ability to lift approximately 25–50 lbs.

Why Work With Us

Happy Hollow offers a beautiful lakeside work environment where no two days are exactly the same. This position provides the opportunity to learn multiple areas of resort operations while directly contributing to the experience our guests remember.

At Happy Hollow, every member of the team plays a part in creating the experience that brings families back year after year. We’re looking for someone who takes pride in that responsibility and wants to be part of something more meaningful than simply clocking in and completing a shift.

Embark on a rewarding career journey where your hospitality expertise makes every guest’s experience extraordinary! We are committed to fostering an inclusive environment that values your growth and dedication. Join us in creating unforgettable moments for our guests while advancing your skills in the vibrant world of resort hospitality.

Pay: $15.00 - $17.00 per hour

Benefits:

Dental insurance
Employee discount
Free parking
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

resort guest services & operations associate jobs in branson, mo

Resort Guest Services & Operations Associate

Night Auditor

Dispatcher - Holiday Hills Resort

Fun Mountain Assistant Manager

Hospitality Compliance Officer

Golf Cart Shuttle Attendant

General Manager - Fun Mountain

Activities Assistant Manager

Public Space Attendant (Hiring Incentives Available)

Houseperson

Silver Dollar City Resort Associate Director of Sales

Hospitality CLUB Membership Manager

Retail Store Lead

Assistant Maintenance Manager - Club Wyndham Mountain Vista

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