Top 801 It coordinator Jobs in Brentwood, Tn

Senior Service Desk Technician
SALT Dental Partners —Franklin, TN
- Microsoft Outlook
- Computer Science
- 5 years
- AD&D insurance
- Health insurance
5d
IT Technician / Network Administrator / Help Desk Technician
Logical Pros —Brentwood, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
ER Discharge Coordinator
TriStar Hendersonville Medical Center —Hendersonville, TN
- Full-time
- Urgent Care
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
PBX Coordinator
TriStar StoneCrest Medical Center —Smyrna, TN
- Weekends as needed
- Adults
- No experience needed
- Children
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d
Medical Staff Services Coordinator WFH
Work from Home —Nashville, TN
- Full-time
- Remote
- Mid-level
- 2 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Project Coordinator
Premise Health —Brentwood, TN
- $23.00 - $28.85 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Service Desk Analyst
Metro Nashville Airport Authority —Nashville, TN
- $63,795 - $109,797 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Help Desk Analyst
SpecialtyCare —Brentwood, TN
- On call
- Hybrid work
- Research
- Mid-level
- Office
- Tuition reimbursement
3d
Home Health Intake Coordinator
TriStar Healthcare at Home —Nashville, TN
- Full-time
- Home Health
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Production Coordinator- The Truth
Live Nation —Nashville, TN
- Part-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
5d
Service Desk Support Analyst || Nashville, TN || Onsite
INFO ORIGIN INC —Nashville, TN
- $25 - $30 an hour
- Mid-level
- Windows
- Ability to lift 50 pounds
Quick Apply
Korean Bilingual - Logistic/SCM Account Coordinator
Cesna Recruitment —Spring Hill, TN
- $55,000 - $65,000 a year
- Full-time
- ERP systems
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
RN Spine Coordinator, FT, Days, VUH
Vanderbilt Health —Nashville, TN
- Full-time
- Nursing
- RN License
- 5 years
- Disability insurance
- Health insurance
Open Lab Coordinator, School of Nursing
Lipscomb University —Nashville, TN
- Part-time
- Nursing
- RN License
- Mid-level
Quick Apply
Heat Trace Operation Coordinator
Chaparral Insulation —Nashville, TN
- Full-time
- Construction site
- 5 years
- System design
- Health insurance
- Dental insurance
Quick Apply
10d
Hotel Sales Coordinator
Drury Hotels —Franklin, TN
- $22.88 - $27.56 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Advanced Clinical Research Coordinator
TN Comprehensive Lung and Sleep Center, PC —Hendersonville, TN
- From $65,000 a year
- Full-time
- Nursing
- RN License
- Internal Medicine
- Health insurance
- Dental insurance
Quick Apply
Logistics Coordinator
Chariot Logistics —Nashville, TN
- $23 - $25 an hour
- Extended hours
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Region Coordinator III
Enbridge —Nashville, TN
- $47,600 - $75,000 a year
- Extended hours
- Hybrid work
- Oracle
- Computer literacy
- Research
- Wellness program
- Paid parental leave
Maintenance/Project Coordinator
Stones River Property Management and Real Estate Services, INC. —Murfreesboro, TN
- $18 - $21 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply

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Senior Service Desk Technician

SALT Dental Partners -
Franklin, TN

Apply Now

Job Details

5 days ago

Benefits

AD&D insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Company Overview

Join SALT Dental Partners and be part of a dynamic team dedicated to revolutionizing the dental industry through innovative marketing strategies and exceptional patient experiences. Since our doors opened in 2019, our mission has been to help specialty dental providers grow their practices. SALT is creating a vast network of like-minded dental specialists throughout the country. At SALT, we provide comprehensive support services, allowing dental specialists to focus on delivering exceptional care.

Position Summary

The Senior Service Desk Technician serves as a Tier 1-3 escalation point within the IT Service Desk organization, providing advanced technical support to corporate users and field-based dental practices. This role focuses on resolving complex end-user issues, mentoring Tier 1 technicians, ensuring disciplined ticket management, and acting as a bridge between frontline support and Tier 3 engineering teams. This position will also act as on-site technical support at the Home Support Office (HSO).

This position is critical to maintaining clinical and business continuity across a fast-growing, multi-brand Dental Support Organization by delivering timely, professional, and patient-conscious IT support.

Essential Duties & Responsibilities

Serve as an escalation point for incidents and service requests from HSO and practice team members.
Diagnose and resolve advanced issues related to:
- Windows and macOS endpoints.
- Microsoft 365 (Outlook, Teams, OneDrive, SharePoint).
- Printers, scanners, badge readers, and peripheral devices.
- Phone and VoIP systems.
- Network connectivity (LAN/Wi-Fi, ISP coordination, VPN)
Provide hands-on and remote support for dental practice technology including:
- Practice Management Systems (Denticon, Cloud 9, DSN Cloud).
- Imaging systems and clinical workstation setups (vendor coordination as needed).
Own incidents through resolution, ensuring clear communication, proper documentation, and adherence to SLAs.
Identify repeat issues and contribute to root cause analysis with Tier 3 teams.
Ensure high-priority clinical-impacting tickets are triaged and worked appropriately.
Create and maintain knowledge base articles, troubleshooting guides, and standard operating procedures.
Document commonly escalated issues to reduce repeat tickets and improve Tier 1 resolution rates.
Review tickets for quality, completeness, and accuracy.
Promote a strong customer-service mindset with a focus on supporting clinicians and front-office teams.
Support user onboarding and offboarding processes including account provisioning, device setup, and access changes.
Ensure adherence to access control, least-privilege principles, and internal security standards (HIPAA-aware).
Assist with IT-related projects such as PMS deployments, phone system rollouts, and clinic openings from a support-readiness perspective.
Other duties and tasks as assigned.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field
5+ years of IT support experience, with at least 2 years in a Tier 2 or senior service desk role.
Prior experience supporting multi-site or healthcare organizations preferred.
Strong experience supporting Windows-based endpoints and Microsoft 365 environments.
Certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft certifications are a plus.
Solid understanding of Active Directory / Entra ID (user & device management).
Experience with service desk ticketing systems and ITIL-aligned processes.
Working knowledge of networking fundamentals (DHCP, DNS, Wi-Fi, VPN).
Familiarity with healthcare or dental practice environments strongly preferred.
Familiarity with ITIL processes (incident, problem, change) and structured UAT/release management.
Experience working with imaging systems and PMS systems including Denticon, Cloud 9, and DSN Cloud strongly preferred.
Detail orientated and comfortable working a fast-paced office environment.
Excellent oral communication and strong interpersonal skills, especially with non-technical users.
Comfortable working independently while collaborating closely with a distributed IT team.
Desire and ability to learn new skills and be a team player.
Ability to act with integrity, professionalism, and confidentiality.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k with Company Match, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)

SALT Dental Partners offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off in order to attract, develop, and retain our employees.

SALT Dental Partners offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.

Recruiting firms may not submit candidate resumes via e-mail. Recruiters are directed to contact one of our Talent Acquisition representatives regarding current vacancies.

Apply Now

Refine Your Search

it coordinator jobs in brentwood, tn

Senior Service Desk Technician

IT Technician / Network Administrator / Help Desk Technician

ER Discharge Coordinator

PBX Coordinator

Medical Staff Services Coordinator WFH

Project Coordinator

Service Desk Analyst

Help Desk Analyst

Home Health Intake Coordinator

Production Coordinator- The Truth

Service Desk Support Analyst || Nashville, TN || Onsite

Korean Bilingual - Logistic/SCM Account Coordinator

RN Spine Coordinator, FT, Days, VUH

Open Lab Coordinator, School of Nursing

Heat Trace Operation Coordinator

Hotel Sales Coordinator

Advanced Clinical Research Coordinator

Logistics Coordinator

Region Coordinator III

Maintenance/Project Coordinator

I want to receive the latest job alert for it coordinator in brentwood, tn

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