Top 17 Help desk technician Jobs in Camp Hill, Pa

TECHNICAL SUPPORT ANALYST 3
Dauphin County —Steelton, PA
- From $20.81 an hour
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
1d
Jr. IT Support Technician
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Google Workspace
- Research
- Office
- Profit sharing
- Wellness program
Quick Apply
IT Help Desk Technician
Ollies Bargain Outlet, Inc. —Harrisburg, PA
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
14d
Service Desk Specialist
Software Technology Inc —Harrisburg, PA
- Overnight shift
- Research
- Mid-level
- Organizational skills
Quick Apply
Network Service Desk Specialist - Harrisburg, PA/On-Site
Software Technology Inc —Harrisburg, PA
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Field Service Technician - Reading, PA
CVS Health —Harrisburg, PA
- $21.10 - $40.90 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
1d
IT Service Desk Specialist - Part Time Onsite
CP Flexible Packaging —York, PA
- Overtime
- Spanish
- English
- Mid-level
Quick Apply
Tech-Line Virtual Appliance Technician (Remote), Master Technician
Whirlpool —Harrisburg, PA
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Tuition reimbursement
- Employee discount
9d
Communications Specialist - Harrisburg, PA
Software Technology Inc —Harrisburg, PA
- Research
- Mid-level
- Organizational skills
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Harrisburg, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Controls Support Technician
SSI Schaefer Systems International —York, PA
- From $80,000 a year
- Full-time
- Engineering
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
4d

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Jr. IT Support Technician
webfx.com —Harrisburg, PA
Prior experience working, in any field (for example: a part-time job, summer job, internship, etc). Install and configure new Windows and Mac workstations for…
$47,000 - $50,000 a year
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Electronic Technician Maintenance II (5D910 bldg 350)
Akima, LLC —Chambersburg, PA
May be required to obtain a forklift license upon request. Applies basic and some advanced technical knowledge to solve routine problems using manuals and…

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Help Desk Technician - 2nd / 3rd Shift
Proteam Solutions Inc. —Ohio
This position is ideal for experienced help desk professionals who thrive in a fast-paced environment, communicate effectively under pressure, and enjoy…
$20 - $22 an hour
Quick Apply
19h
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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help desk technician jobs near camp hill, pa

TECHNICAL SUPPORT ANALYST 3

Dauphin County -
Steelton, PA

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Job Details

Full-time
From $20.81 an hour
1 day ago

Qualifications

Endpoint Security
Network troubleshooting
Technical documentation
Writing skills
Hardware maintenance
Equipment troubleshooting
Driver's License
Driving
Task prioritization
Desktop (troubleshooting support)
Data interpretation
Relationship management
VPN management
Desktop administration

Full Job Description

Job Description

Department: Public Safety

Starting Rate: $20.81 per hour

Dauphin County Public Safety is currently accepting applications for the full-time position of Technical Support Analyst 3.

An employee in this position is responsible for troubleshooting issues related to operating systems, hardware, networks and various applications. This employee will provide help desk support to users within the agency. This position will assist with coordinating agency’s information technology initiatives with the County’s Information Technology Department to ensure compliance with County standards. This position will be the primary contact to outside agencies to support the agency’s mobile data system. This employee must be capable of providing 24 X 7 system support for critical hardware and applications.

This is a non-union position on a full-time basis that is assigned to the management staff of the Emergency Management Agency. Work is performed under the direction of the Manager of EMA Technical Systems, who reviews work performance for the effective functioning of the job duties as described. The employee in this position is responsible for but not limited to performing the following essential functions listed below.

ESSENTIAL FUNCTIONS OF JOB:

Responsible for the management of Windows Active Directory user accounts, user groups, folder permissions, roaming profiles, system policies, email accounts and email groups.

Responsible for supporting the servers, workstations, printers, LAN hardware, and miscellaneous hardware utilized at EMA.

Responsible for updating and securing Windows Servers monthly.

Responsible for providing first level technical support for in-house users.

Responsible for providing second level support for mobile data system users.

Responsible for 24 X 7 support of mobile data system.

Responsible for coordination mobile data users groups.

Responsible for assisting CAD Admin of mobile data coordinator/user MOUs documentation.

Responsible for assisting CAD Admin mobile data system GUI design.

Responsible for keeping MFA up to date for all users who have access to CLEAN/NCIC.

Functions as the Assistant Information Security Officer for the PSP CLEAN/NCIC network.

Responsible to ensure mobile data users have valid CLEAN/NCIC certification.

Responsible to ensure mobile data computers meeting PSPs information security protocols.

Responsible for audit documentation of mobile data computers to meet PSP information security requirements.

Must be capable of obtaining and maintaining CLEAN/NCIC certification.

Responsible for providing backup support for the CAD Administrator and Database Technician during his/her absence.

Assists with the management of the VPN devices including troubleshooting remote VPN connections with local Law Enforcement.

Document system configurations, processes and changes for accurate maintenance and upgrades.

Functions in a Staff position upon activation of the Emergency Operations Center.

Assists with documentation covering the disaster recovery plan.

OTHER DUTIES OF JOB

Attends meetings or training sessions as necessary, which may include evenings and weekends.

Maintains a working relationship with all members of the agency staff and has the ability to support other staff positions where needed, with primary focus in information technology.

Performs other job-related duties as required.

May occasionally drive to other county / municipal offices for meetings or when performing data collection / field work.

PHYSICAL/MENTAL CONDITIONS

Must possess ability to record, convey and present information, explain procedures and follow instructions.

Physical capabilities include the ability to sit for long periods of time, walk, talk and hear; lift or move up to 50 pounds; bend, stoop or crawl in tight spaces; use arms, hands and fingers to reach, handle, feel, grasp or manipulate objects, materials, tools, equipment and controls; should have close, distance, color and peripheral vision; depth perception, ability to perceive and discriminate colors or shades of colors and the ability to focus.

Must be able to pay close attention to details and concentrate on work.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of current Microsoft Server Operating Systems and troubleshooting.

Knowledge and troubleshooting skills covering Windows 11 Operating System.

Knowledge of VPN software policies, access lists and web filtering interface and secure networking.

Knowledge of security packages and anti-virus software.

Knowledge of Hexagon ICAD 9.4 assisting with application issues.

Knowledge of networking fundamentals.

Ability to troubleshoot software and hardware technical issues.

Ability to communicate clearly, orally and in writing.

Ability to organize and structure documentation.

Ability to logically interpret and analyze data.

Ability to stay current in technology changes

Ability to manage time and priorities.

Ability to establish an effective working relationship with supervisors, subordinates, peer employees, public safety personnel, municipal officials, representatives of business / industry and the general public.

Must possess problem-solving skills.

Must have a valid PA driver’s license and be able to provide own transportation for 24 X 7 emergency call outs.

Must be able to successfully complete a criminal history background check.

MINIMUM TRAINING AND EXPERIENCE

High school diploma or equivalent; graduation from an accredited college with a two-year degree in a related field; plus, one year’s experience supporting technical systems and users. (Experience in a related technical or administrative field may be substituted year for year for educational requirements).

Dauphin County is an equal opportunity employer and is committed to an inclusive workplace free of discrimination and harassment. Dauphin County prohibits discrimination and harassment of any type and affords equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Job Info

Job Identification 2624
Job Category Emergency Services
Posting Date 08/13/2026, 08:52 AM
Apply Before 08/27/2026, 10:59 PM
Degree Level Two Years College
Job Schedule Full time
Job Shift Day
Locations 911 Gibson Blvd, Steelton, PA, 17113, US

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help desk technician jobs in camp hill, pa

TECHNICAL SUPPORT ANALYST 3

Jr. IT Support Technician

IT Help Desk Technician

Service Desk Specialist

Network Service Desk Specialist - Harrisburg, PA/On-Site

Field Service Technician - Reading, PA

IT Service Desk Specialist - Part Time Onsite

Tech-Line Virtual Appliance Technician (Remote), Master Technician

Communications Specialist - Harrisburg, PA

Now Hiring IT and Telecom Field Technicians

Controls Support Technician

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Job Description

OTHER DUTIES OF JOB

PHYSICAL/MENTAL CONDITIONS

Job Info

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