Top 129 Patient care coordinator Jobs in Canandaigua, Ny

Patient Experience Coordinator
TRILLIUM HEALTH INC —Rochester, NY
- $23.95 - $34.47 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
7d
Health Home Care Coord
University of Rochester —Rochester, NY
- $23.51 - $31.74 an hour
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
Unit Secretary (Health Unit Coordinator) / Patient Care Tech - Med /Surg
Thompson Health —Canandaigua, NY
- $19.94 - $25.00 an hour
- 12 hour shift
- Acute care
- Hospital
- Computer literacy
- Free parking
- Health insurance
Quick Apply
Appointment Coordinator
Independent Living for Seniors —Newark, NY
- $17.85 - $20.00 an hour
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Computer skills
Quick Apply
1d
Medical Liaison
Hillside Children’s Center —Macedon, NY
- $21.50 - $28.00 an hour
- Weekends as needed
- CPR Certification
- Clean driving record
- Experience working with individuals with disabilities
Family Engagement Coordinator - Monroe
Children's Home of Wyoming Conference —Penfield, NY
- $24 - $26 an hour
- Full-time
- Psychiatry
- Mid-level
- Residential
- Health savings account
- Paid holidays
Quick Apply
Referral & Prior Authorization III
University of Rochester —Rochester, NY
- $20.30 - $27.41 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Pediatrics
Referral and Prior Authorization Rep III
University of Rochester —Rochester, NY
- $19.62 - $26.49 an hour
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
8d
Clinical Treatment Coordinator
University of Rochester —Rochester, NY
- $21.78 - $30.53 an hour
- Full-time
- Medical office experience
- Mid-level
- 3 years
Healthy Homes Care Coordinator (LPN/MA) – Pediatric
Halco of Phelps LLC —Phelps, NY
- $22 - $24 an hour
- Full-time
- Mid-level
- Driver's License
- Case management
- Fuel card
- Paid holidays
Quick Apply
1d
RN
FLACRA —Newark, NY
- $36 - $37 an hour
- Per diem
- Management
- RN License
- Mid-level
Quick Apply
Access Peer Advocate
FLACRA —Clifton Springs, NY
- $16.50 - $17.00 an hour
- Full-time
- Microsoft Word
- High school diploma or GED
- Data entry
Quick Apply
Behavioral Health Technician
FLACRA —Newark, NY
- $17 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Home Health
Quick Apply
HCBS Unlicensed Behavioral Health Prov
FLACRA —Geneva, NY
- $17 - $18 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
Quick Apply
Behavioral Health Technician (ACC)
FLACRA —Clifton Springs, NY
- $17 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Home Health
Quick Apply
Housing Stability Coordinator
Person Centered Housing Options —Rochester, NY
- From $20 an hour
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Behavioral Health Technician
FLACRA —Clifton Springs, NY
- $17 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Home Health
Quick Apply
Recruiter – HHAs and PCAs - Bilingual Spanish - Earn $65k/year
Community Care Home Health Services —Henrietta, NY
- $65,000 a year
- Full-time
- Spanish
- Microsoft Outlook
- Customer service
- Commuter assistance
- Health insurance
Quick Apply
4d
Medical Scheduler/Receptionist
Avon Nursing Home —Avon, NY
- From $16 an hour
- Full-time
- Customer service
- Word processing
- Computer skills
- Health savings account
- Health insurance
Quick Apply
6d
Case Manager
Crossroads Chiropractic and Health Center —West Henrietta, NY
- $18 - $20 an hour
- Full-time
- Anatomy knowledge
- Sales
- Computer literacy
- Paid time off
- Employee discount
Quick Apply

I want to receive the latest job alert for patient care coordinator in canandaigua, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient care coordinator jobs near canandaigua, ny

Prior Authorization Specialist jobs in Rochester, NY

Treatment Coordinator jobs in Rochester, NY

Behavior Technician jobs in Clifton Springs, NY

Registered Nurse jobs in Newark, NY

Healthcare Coordinator jobs in Charleston, SC

Healthcare Coordinator jobs in Yuma, AZ

Healthcare Coordinator jobs in Austin, TX

Patient Care Coordinator jobs in Chicago, IL

Flight Coordinator jobs in New York, NY

Real Estate Transaction Coordinator jobs in Charlotte, NC

Healthcare Coordinator jobs in Detroit, MI

Full Time Certified Family Recovery Specialist jobs in Pennsylvania

Behavioral Specialist jobs in Port Saint Lucie, FL

Behavioral Specialist jobs in Conway, AR

Behavioral Health jobs in Atlanta, GA

Behavioral Specialist jobs in Turlock, CA

Behavioral Specialist jobs in Woodland, CA

Behavioral Health No Experience jobs in Philadelphia, PA

Peer Wellness Specialist jobs in Oregon

Bilingual Recruiter jobs in Kennesaw, GA

Patient Experience Coordinator

TRILLIUM HEALTH INC
Rochester, NY

Quick Apply

Job Details

Full-time
$23.95 - $34.47 an hour
7 days ago

Qualifications

Microsoft Outlook
De-escalation techniques
Conflict de-escalation
Clinical information systems

Full Job Description

Department: Clinic

Position type: Full-Time

FLSA: Non-Exempt

Job Summary:

Join us and be part of a mission-driven team that prioritizes innovation, collaboration, and continuous development. Under the direction of the Manager, Quality, the Patient Experience Coordinator is responsible for developing the strategy and leading implementation to improve understanding and results across our patient experience metrics. The Patient Experience Coordinator provides coaching and support to the agency to ensure effective, successful patient experiences and improve patient satisfaction and outcomes, supporting our operations. The Patient Experience Coordinator will be the organization’s designee to receive, respond to, and follow up on patient feedback.

Duties/Responsibilities:

Leads and supports organization-wide initiatives that enhance the patient experience and promote a culture of patient-centered care.
Partners with department leaders to address patient experience challenges and implement sustainable improvement strategies.
In collaboration with applicable stakeholders, leads the effort to develop clear standards and expectations regarding patient experience while being attentive to the individual culture of each health center.
Understands the patient journey and which aspects of the patient experience drive satisfaction, as well as dissatisfaction.
Analyzes patient satisfaction surveys, feedback, and experience metrics to identify trends, opportunities, and actionable recommendations.
Serves as the primary point of contact for patient feedback, including compliments, concerns, and complaints, ensuring timely follow-up and resolution.
Monitors, investigates, and documents patient feedback, concerns, corrective actions, and resolutions in accordance with organizational standards.
Monitors and investigates incidents related to challenging patients and provides feedback and recommendations accordingly.
Conducts regular site visits and observations to assess the patient environment, patient-staff interactions, and opportunities to improve service excellence.
Regularly reviews interior and exterior atmosphere for patient comfort, accessibility, safety, cleanliness, décor, updated signage, posters, and promotional materials.
Develops and facilitates training and educational programs that support exceptional patient experiences and customer service skills.
Leads the Patient Experience Committee and participates in cross-functional meetings, workgroups, and quality improvement initiatives.
Supports case conferences and interdisciplinary discussions to ensure patient concerns and outcomes are appropriately addressed and documented.
Prepares and presents patient experience reports, findings, and recommendations to leadership, departments, and committees.

Miscellaneous

Requires the ability and commitment to respect and support patients, other employees, and visitors with various lived experiences.
Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors, and modeling them in the organization.
Responsible for maintaining the confidentiality of all patient, client, employee, protected, and proprietary information.
Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans.
Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department.
Other specific duties as assigned.

Required Skills/Abilities:

Strong written and oral communication skills
High proficiency in Word, Excel, Outlook, and PowerPoint
Able to work independently and manage workflows in a fast-paced and highly confidential environment
Excellent organizational skills and attention to detail
Ability to multitask

Education and Experience:

Minimum 3 years of experience working in a patient-facing setting, focusing on customer service and de-escalation
Minimum Associate's in Community and Human Services or related field preferred
Minimum 1 year of experience with EMR systems required; Epic strongly preferred

Physical Requirements:

While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Quick Apply

Refine Your Search

patient care coordinator jobs in canandaigua, ny

Patient Experience Coordinator

Health Home Care Coord

Unit Secretary (Health Unit Coordinator) / Patient Care Tech - Med /Surg

Appointment Coordinator

Medical Liaison

Family Engagement Coordinator - Monroe

Referral & Prior Authorization III

Referral and Prior Authorization Rep III

Clinical Treatment Coordinator

Healthy Homes Care Coordinator (LPN/MA) – Pediatric

RN

Access Peer Advocate

Behavioral Health Technician

HCBS Unlicensed Behavioral Health Prov

Behavioral Health Technician (ACC)

Housing Stability Coordinator

Behavioral Health Technician

Recruiter – HHAs and PCAs - Bilingual Spanish - Earn $65k/year

Medical Scheduler/Receptionist

Case Manager

I want to receive the latest job alert for patient care coordinator in canandaigua, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected