Top 15 Desktop support technician Jobs in Canton Ga

Desktop Support Technician
NTT Ltd —Alpharetta, GA
- $25.66 - $34.72 an hour
- Weekends as needed
- Research
- Mid-level
- Office
- Health savings account
- AD&D insurance
Managed IT Services - On Site Support Technician
Softthink Solutions Inc —Canton, GA
- Full-time
- 5 years
- Office
- Windows
Quick Apply
IT Support Tech
SOUTH COLLEGE —Marietta, GA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Deployment Technician
Shaw Industries Group, Inc. —Cartersville, GA
- 8 hour shift
- Mid-level
- Windows
- Residential
14d
Service Desk Technician - Atlanta
Eclipse Networks —Atlanta, GA
- From $43,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
8d
End User Support Analyst
Inspire Brands —Atlanta, GA
- Full-time
- Microsoft Outlook
- Data analysis skills
- Mid-level
Quick Apply
HELP DESK TECH TIER 1
HOOTERS OF AMERICA —Atlanta, GA
- $18 an hour
- Microsoft Excel
- Writing skills
- Mid-level
Quick Apply
Voice L2 Technician
In-Telecom —Kennesaw, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
RETAIL COMPUTER TECHNICIAN
Micro Center —Marietta, GA
- From $15 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Deskside Technician
iVision Scale LLC —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Research
Quick Apply
Field Tech Associate - Marietta
NTT Ltd —Marietta, GA
- $40,000 - $45,000 a year
- Microsoft Word
- 18 years or older
- Mid-level
- Health savings account
- AD&D insurance
8d
Electronics Repair Technician & Sales Associate
Techy —Kennesaw, GA
- From $12 an hour
- Part-time
- Windows
- In-person
- Hand tools
Quick Apply
13d
Field Service Technician
Neology —Marietta, GA
- $53,000 - $58,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Flexible spending account
Quick Apply

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Managed IT Services - On Site Support Technician
Softthink Solutions Inc —Canton, GA
 Associate degree in IT, Computer Support, or related field (preferred).  Provide remote and on-site technical support.
Quick Apply
Technical Support Associate
SMB IT Solutions —Smyrna, GA
For someone looking to progress their role, the *Junior Help Desk Technician* naturally leads into roles such as: the Senior Help desk Technician, Network…
$45,000 - $50,000 a year
Quick Apply
8d

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
Quick Apply
6d

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desktop support technician jobs near canton ga

Desktop Support Technician

NTT Ltd -
Alpharetta, GA

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Job Details

Full-time
$25.66 - $34.72 an hour

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Direct client contact
Windows
Driver's License
Desktop (troubleshooting support)
Desktop administration

Full Job Description

Req ID: 379122

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support Technician to join our team in Alpharetta, Georgia (US-GA), United States (US).

This is an on-site, client-based role. Only candidates local to Alpharetta, GA will be considered.

Role Responsibilities:

Ensure proper day-to-day operation of technology applications and equipment by identifying, researching and resolving technical problems
Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues
Perform scheduled moves, installations, and cancellations, as well as other MAC-related tasks
Provide quality level II support for users with a high degree of customer satisfaction, technical knowledge and timeliness either by resolving the issue or escalating and coordinating efforts of other Information Technology staff
Solve technical issues and/or investigate elevated issues by confirming the validity of the problem and seeking known solutions to more complex problems or issues. Must know when to escalate issues not resolved at this level to management
Utilize ServiceNow for issue tracking, ensuring all user requests for assistance are accompanied by a ticket and all tickets requiring follow-up work and/or calls receive appropriate attention
Ensure all tickets are resolved within documented service levels
Interact with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or identify and correct core problem
Assist in developing and documenting improvements to current processes, creating/updating KAs and SOPs
Possess excellent presentation, verbal communication and written skills
Provide technology refresh support as needed
All other tasks as assigned

Basic Qualifications

2+ years of experience with end user support desktop support
2+ years of experience with Windows operating system

Additional Skills

White Glove support or experience supporting VIPS is a plus
Able to work on feet for up to 8 hours per day and lift items up to 50 lbs
A+ Certification Highly Preferred
Must be flexible to work shift/weekend schedule
Must have a valid driver’s license and personal vehicle for travel between client offices if necessary

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this hourly role is $25.66 – $34.72/hour. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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Refine Your Search

desktop support technician jobs in canton ga

Desktop Support Technician

Managed IT Services - On Site Support Technician

IT Support Tech

IT Deployment Technician

Service Desk Technician - Atlanta

End User Support Analyst

HELP DESK TECH TIER 1

Voice L2 Technician

RETAIL COMPUTER TECHNICIAN

Deskside Technician

Field Tech Associate - Marietta

Electronics Repair Technician & Sales Associate

Field Service Technician

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