Top 9 It procurement analyst Jobs in Canton Oh

Help Desk Analyst
Confidential —Massillon, OH
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT Procurement Analyst
Babcock & Wilcox Company —Akron, OH
- Mid-level
- Office
- Finance
Division Materials Analyst
Hendrickson —Canton, OH
- ERP systems
- Mid-level
- Office
- Wellness program
- Paid holidays
Quick Apply
Application Configuration Analyst - IT Enterprise Application Delivery
FirstEnergy Corp —Akron, OH
- Full-time
- Computer science
- 7 years
- Computer Science
- Health insurance
- Dental insurance

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IT Procurement Analyst
Babcock & Wilcox Company —Akron, OH
Support contract administration, including license tracking, renewals, and compliance. Bachelor's degree in Business, Supply Chain, Information Technology,…

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Corporate Purchasing Analyst
Nifco America, Corp. —Canal Winchester, OH
This person will work directly for the corporate purchasing manager as an analyst on special purchasing projects that will help develop the long-term strategies…
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Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Analyze software/hardware performance issues. Level 1 support during peak periods.
$59,300 - $77,805 a year

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it procurement analyst jobs near canton oh

Help Desk Analyst

Confidential
Massillon, OH

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication

Full Job Description

A growing and technology-driven organization is seeking an experienced a Help Desk Analyst to join our IT team. This individual will serve as the highest level of technical support, resolving complex hardware, software, network, and infrastructure issues while mentoring junior support staff and partnering with IT teams to improve service delivery.

This is an excellent opportunity for a seasoned IT professional who enjoys troubleshooting challenging technical issues, working with a wide range of technologies, and providing exceptional customer service.

Responsibilities

Provide advanced technical support for desktops, laptops, mobile devices, printers, and peripheral equipment.
Troubleshoot and resolve complex Windows, Microsoft 365, Active Directory, networking, VPN, and application issues.
Escalate and coordinate critical incidents with infrastructure, security, and engineering teams as needed.
Analyze recurring technical issues and recommend permanent solutions and process improvements.
Create and maintain technical documentation, knowledge base articles, and standard operating procedures.
Mentor and assist Tier I and Tier II support analysts.
Install, configure, and support hardware, software, and operating systems.
Manage user accounts, permissions, and group policies.
Support remote users and multiple office locations.
Participate in system upgrades, migrations, deployments, and IT projects.
Ensure support tickets are accurately documented and resolved within established service level agreements (SLAs).
Maintain a high level of customer satisfaction through timely communication and issue resolution.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
5+ years of progressive IT Help Desk or Desktop Support experience preferred.

Preferred Certifications

CompTIA A+
Network+
Security+
Microsoft Certified

What We're Looking For

The ideal candidate is:

A collaborative team player with excellent customer service skills.
Calm under pressure and able to prioritize multiple issues.
Passionate about technology and continuous learning.
Self-motivated with the ability to work independently.
Detail-oriented and committed to delivering high-quality technical support.

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it procurement analyst jobs in canton oh

Help Desk Analyst

IT Procurement Analyst

Division Materials Analyst

Application Configuration Analyst - IT Enterprise Application Delivery

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