Job Title
Intensive Family Services Treatment (IFST) Child Welfare Case Manager
Program
Children’s Network of Southwest Florida, LLC
Reports to
Child Welfare Case Manager Supervisor
FLSA Status
Non-Exempt (Hourly)
Job Description
Statement
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
MISSION STATEMENT
The Children’s Network of Southwest Florida is committed to working with the community to protect children and preserve families.
General Purpose of Job
To serve children and families with early engagement intensive case management while partnering with the Department of Children and Families investigator. An upfront collaborative team approach is utilized to engage families early in the investigative process with the focus of serving the family in their home during case management. IFST Case Manger will strive to improve the social and behavioral functioning of the family to maximize protective capacity of the parents and over all well-being of the children. The purpose is to evaluate, coordinate, ensure that the necessary service delivery and treatment are provided; complete required family assessments and ongoing documentation; assist individuals and families by teaming with them to identify goals to maintain and strengthen the family unit. Participate in staffings to ensure parental progress and to maintain child safety and well-being.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
Child Welfare case manager responsibilities
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Oversight of all child welfare related tasks with families
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Development of safety plans and subsequent monitoring
- Continuous assessment of family’s treatment progress and behavioral change
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Attend regular staffing’s with community providers and family supports to discuss progress
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Provide documentation and data on child welfare case activities
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Conduct frequent home visits to ensure engagement and progress of child/families
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Adherence of all data collection into FSFN
- Produce periodic reports as requested
PNA’s (Parent Needs Assistance Referrals)
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Respond to PNA Special Condition Referrals (calls received from a parent/legal custodian seeking assistance for themselves that does not meet the criteria for child abuse, abandonment, or neglect)
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Review family history with DCF (in FSFN) and any available criminal history, and contact CPI and CPI supervisor to discuss prior involvement
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Contact parent/legal custodian and any collateral sources available to obtain all necessary information regarding their current crisis and/or relevant historical information
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Assess family’s needs ~ Any information to help the family’s crisis or needs will be provided to the parent/legal custodian and any make referrals as needed
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Consult with Behavioral Health Specialist when the crisis relates to parent or child’s mental health, including existing family providers
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Complete all documentation within 2 business days in FSFN and complete overall assessment in FSFN within the required timeframe of no greater than 30 calendar days
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Any information that causes suspicion of abuse, abandonment, or neglect, must be reported to the Hotline immediately
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If no intervention is available for the family’s crisis, a multi-disciplinary staffing is required
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Other duties may be assigned as special projects may be requested
Working Hours
CNSWFL’s work week is Monday through Friday, 40 hours per week. Your supervisor will advise you of your work hours; however, business office hours are 8:00 am to 5:00 pm. This job will require evening hours as needed.
Travel
Travel in/outside of Circuit 20 (Lee, Charlotte, Collier, and Hendry/Glades counties) is required.
Training
Florida Board Child Welfare Professional Certification preferred. All non-certified Child Welfare Professionals must attend formal instruction (Phase I Child Protection Certification training program). Upon successful completion of Phase I, the candidate will enter provisional status. The candidate will be required to become fully certified within one year of the pre-service training post-test.
All Certified Child Welfare Professionals must complete twenty (20) hours of relevant in-service training on an annual basis.
Supervisory Responsibilities
This position does not have supervisory responsibilities
Education and Experience
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A bachelor’s degree from a four (4) year accredited college or university
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social work or related human services field preferred
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One (1) year experience working with children and families preferred
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Ability to establish and maintain positive working relationships is also a must.
Other Qualifications
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Strong organizational and problem-solving abilities
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Strong critical thinking skills
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Ability to establish and maintain positive working relationships with others
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Ability to work as a team member
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Ability to work in a multi-cultural environment
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Effective listening skills
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Verbal and written communications skills
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Must be self-motivated and have the ability to manage various work assignments simultaneously
Skills and Abilities
Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, and copier. Must be competent with Microsoft Office Suite programs, including Word, Excel, and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling, excellent written and oral communication skill. Must abide by the highest standards of confidentiality.
pre-employment requirements
Certificates, License, Registrations, backgrounds, drug screens, Etc.
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Valid driver’s license, a clear driver’s license check, and proof of insurance is required
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Criminal background screening (Local Law Enforcement & FBI/FDLE) and Abuse Registry
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Drug Screening is a requirement
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Children’s Network participates in E-Verify
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Child welfare certification within one (1) year of post-test
Other Requirements
LANGUAGE SKILLS
Ability to read, analyze, and interpret regulatory documents, contracts, policies, and case records. Ability to respond to common inquiries or complaints from management, staff, clients, and outside agencies. Ability to effectively present information to children and families, management, employees, and outside agencies.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with several abstract and concrete variables. Able to anticipate needs and/or problems based on current events and/or situations and to develop solutions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job requires the ability to sit for extended periods; walk; stand; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel or crouch; talk and hear. This job requires visual acuity sufficient to read and to operate standard modern office machines. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is administrative work in an indoor office environment with a moderate noise level (business machines, printers, computers, telephones).
ADA: Children’s Network of Southwest Florida, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
EEO: Children’s Network of Southwest Florida, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.
Children’s Network of Southwest Florida, LLC is a Drug-Free Workplace.
All personnel must demonstrate the following capacities:
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A commitment to empowering others to solve their own problems
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Valuing a nurturing family as the ideal environment for a person
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A conviction about the capacity of people to grow and change
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The ability to establish a respectful relationship with persons served to help them gain skills and confidence
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The ability to work collaboratively with other personnel and/or service providers or professionals
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The capacity to maintain a helping role and to intervene appropriately to meet service goals
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The ability to set appropriate limits
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Safety and permanency of children
I certify that the statements above to the best of my knowledge accurately describe the duties performed and agree that I am qualified in education and skill to meet the requirements of the position. If the employee does not agree, indicate here:
Reviewing Authority:
Date:
- A bachelor’s degree from a four (4) year accredited college or university
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social work or related human services field preferred
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One (1) year experience working with children and families preferred
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Ability to establish and maintain positive working relationships is also a must.
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Must pass a Level II Background Check. For more information please click this link: https://info.flclearinghouse.com
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Remember: If you are currently an employee of Children’s Network of Southwest Florida, LLC, or one of our Case Management Organizations, it is necessary that you notify your current Supervisor, prior to applying.
