Top 24 Help desk Jobs in Cedar Falls, Ia

IT Technician
Furniture Mart USA —Cedar Falls, IA
- $22 an hour
- Full-time
- System design
- Mid-level
- Trade school
Quick Apply
Banking Technical Support Representative
Jack Henry —Cedar Falls, IA
- $42,000 - $53,000 a year
- Full-time
- Remote
- Research
- In-person
- 1 year
4d
COMPUTER SUPPORT SPECIALIST
GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. —Waterloo, IA
- $18 - $22 an hour
- Weekends as needed
- Computer Science
- Military
- Computer literacy
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22h
Application Support Analyst II
Jack Henry —Cedar Falls, IA
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
Software Support Representative (ACH and Wires)
Jack Henry —Cedar Falls, IA
- Weekends as needed
- Remote
- Research
- Mid-level
- 1 year
Application Support Analyst II (Back Office Credit Union)
Jack Henry —Cedar Falls, IA
- $48,350 - $72,450 a year
- Extended hours
- Remote
- Research
- Mid-level
- 2 years
Help Desk Manager
CPM Holdings, Inc. —Waterloo, IA
- Full-time
- Computer science
- Computer Science
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Waterloo, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Cedar Falls, IA
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
EMR Analyst and Trainer
Cedar Valley Medical Specialists PC —Waterloo, IA
- Full-time
- Mid-level
- Clinic
- Continuous improvement
- Health insurance
- Dental insurance

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IBM i System Administrator III
Jack Henry —Cedar Falls, IA
The IBM i System Administrator will be a key member of a team responsible for monitoring, maintaining, updating, securing, troubleshooting, and recovering…
$72,700 - $91,100 a year
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration…
$67,000 - $85,000 a year

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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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help desk jobs near cedar falls, ia

IT Technician

Furniture Mart USA -
Cedar Falls, IA

Quick Apply

Job Details

Full-time
$22 an hour

Qualifications

Email customer support
Phone communication
Client interaction via phone calls

Full Job Description

Since 1976, Furniture Mart USA has been more than just a furniture retailer, it’s a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. If you're passionate about helping others transform their house into a home, you’ll feel right at home here too.

Join Furniture Mart USA and be part of a fast-paced, ever-evolving business. We value outgoing, ambitious individuals who want to make an impact and grow their careers. If you're looking to take your career to the next level, Furniture Mart USA is where your future begins.

Our mission is simple: Transform houses into homes, employees into family, and customers into friends. If you share our vision and values, we invite you to join our team.

Starting Wage: $22/hour

Summary:

Grow with our team as an IT Technician at the Furniture Mart! This is an exciting opportunity for a self-motivated individual to start a career within IT. Make a difference by providing daily IT support to our internal users.

Full-Time: Monday-Friday 9AM - 6PM
Understanding and implementing designs from technical drawings.
Interacting with contractors and customers using verbal and written communication.
Creating technical reports for other IT staff, product documentation and other records.
Preparing cost estimates for management.
Inspecting electrical components during and after the product installation.
Testing electronics for problems and proposing solutions.
Creating accurate project specifications for IT systems.
Designing engineering experiments for IT systems.
Finishing projects on time and within budget for IT systems.
Communicating with clients and coworkers about analysis results.
Install application and operating system software on PC’s and servers.
Install and maintain both physical and virtual server environments consisting of Windows, Linux and AIX operating systems.
Maintain and upgrade telephone systems & software.
Administer email and anti-virus systems.
Monitor software licenses and procedures to ensure compliance.
Troubleshoot at the physical level of the network.
Coordinate and/or perform additions and changes to network hardware, such as routers, switches and wireless.

Requirements/Qualifications:

Problem-solving: This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee.
Patience: Often the clients don't understand what is happening with their system and may not describe it properly. Patience will benefit the IT Tech in understanding the problem and working toward a solution.
Communication: Communicating with clients, clearly stating the situation, following through with emails and phone calls and sharing resolutions will make the process flow smoothly.
Endurance: Because IT Technicians can work long hours with complicated projects, the ability to stay focused on the objective is key. IT Techs may also be involved in the relocation of servers, hardware and peripherals that are important to the operation of the business.
At least a one-year certification from college or technical school OR three to six months related experience and/or training; OR equivalent combination of education and experience

Furniture Mart USA is an Equal Opportunity Employer

Quick Apply

Refine Your Search

help desk jobs in cedar falls, ia

IT Technician

Banking Technical Support Representative

COMPUTER SUPPORT SPECIALIST

Application Support Analyst II

Software Support Representative (ACH and Wires)

Application Support Analyst II (Back Office Credit Union)

Help Desk Manager

Seasonal, Operations Technical Specialist (Part Time)

Senior Application Support Analyst (Back Office Lending-Credit Unions)

EMR Analyst and Trainer

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