Top 19 Business process analyst Jobs in Chattanooga Tn

Business Process Analyst
HomeServe USA Corp —Chattanooga, TN
- $65,000 - $80,000 a year
- Mid-level
- Office
- Analysis skills
Quick Apply
QUALITY ASSURANCE TESTER II
Palco —Chattanooga, TN
- Remote
- Writing skills
- SQL
- Analysis skills
- Paid training
- AD&D insurance
QA Technical Tester - Cigna Healthcare - Remote
The Cigna Group —Chattanooga, TN
- $95,600 - $159,400 a year
- Weekends as needed
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
10h
Senior Automation Developer
FirstBank —Chattanooga, TN
- Full-time
- Remote
- 5 years
- Analysis skills
- JavaScript
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Encompass Admin & Mortgage Systems Manager
FirstBank —Chattanooga, TN
- Full-time
- Computer science
- Computer Science
- Research
Quick Apply
13d
Workforce Dev
ClinDCast LLC —United States
- $70 - $75 an hour
- Full-time
- Remote
- Mid-level
- JavaScript
Quick Apply
ServiceNow AI Senior / Lead Developers - Remote working USA or Canada - USC/GC or Canadian Citizen
Platform 6 Ltd —United States
- Contract
- Remote
- 8 years
- Experience equivalent to degree accepted
- Senior level
Quick Apply
13d
Xactly Developer
ClinDCast LLC —United States
- $70 - $80 an hour
- Full-time
- Remote
- Azure
- Mid-level
- SQL
Quick Apply
Senior Salesforce Developer with Health Cloud - USC ONLY / Remote USA / VA. Maryland, DC
Platform 6 Ltd —United States
- $70 - $75 an hour
- Contract
- Remote
- 6 years
- DevOps
- SQL
Quick Apply
14d
Salesforce Lead Developers with Agentforce and Data Cloud - Hybrid TX, AZ, NC, VA, NJ, GA
Platform 6 Ltd —United States
- Call employer
- Management
- 8 years
- Senior level
Quick Apply
13d
ServiceNow CSM Principal Technical Consultant / Architect - Remote working USA or Canada
Platform 6 Ltd —United States
- Contract
- Remote
- Senior level
- Communication skills
Quick Apply
ServiceNow ITOM / CMDB / CSDM Architect / Practice Lead - Remote working USA or Canada
Platform 6 Ltd —United States
- Call employer
- Remote
- 8 years
- Senior level
Quick Apply

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Business Process Analyst
HomeServe USA Corp —Chattanooga, TN
Bachelor’s degree in relevant field (Information Technology, Technical Writing, or a related field). Assist in the design and implementation of process…
$65,000 - $80,000 a year
Quick Apply

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Business Process Analyst

HomeServe USA Corp -
Chattanooga, TN

Quick Apply

Job Details

$65,000 - $80,000 a year

Qualifications

Process flow diagrams
Computer operation
Visio
Bachelor's degree
Graphic design software
Productivity software
Project stakeholder communication
Cross-functional communication
Data analysis software
Stakeholder management

Full Job Description

Position Overview:

The Business Process Analyst supports cross-functional process improvement initiatives that enhance operational efficiency and service quality across the Operations organization. This position partners with Operations leadership by identifying opportunities, analyzing business processes, recommending solutions, and supporting implementation efforts that improve organizational performance. This role supports operational improvements through business process analysis, data-driven decision making, documentation governance, and project leadership. The position assists in identifying improvement opportunities, develops recommendations, supports multiple initiatives simultaneously, and partners with leaders across the organization to ensure sustainable operational improvements. Success in this role requires strong analytical abilities, project management skills, executive communication, stakeholder influence, and the ability to translate complex operational challenges into practical business solutions.

Responsibilities:

Supports Operations leadership by identifying opportunities and assisting in implementation of best practices and process improvement initiatives.

Analyze operational data; develop actionable insights and present recommendations to leadership to improve operational performance and business outcomes.

Assist in the design and implementation of process improvements across various departments

Develop and maintain a strong understanding of operational workflows, business systems, and organizational processes.

Develop and maintain process documentation, standard operating procedures (SOPs), work instructions, and operational standards.

Partner with Information Technology and business stakeholders to translate technical requirements into operational solutions and user-friendly documentation.

Maintain documentation standards and ensure process documentation remains accurate, current, and aligned with the company’s objectives.

Review processes and documentation to identify risks, inefficiencies, and improvement opportunities.

Manage multiple concurrent projects while balancing competing priorities and organizational deadlines.

Develop dashboards, KPIs, and performance metrics to evaluate operational effectiveness and measure the success of improvement initiatives.

Analyze complex datasets data from multiple business systems to identify trends, operational risks, and opportunities for continuous improvement.

Essential Functions:

Essential Job Function

% of Time on Function

Documentation of processes

30%

Quality control of operation activities

30%

Project management and process improvements

40%

Total

100%

Job Requirements:

Bachelor’s degree in relevant field (Information Technology, Technical Writing, or a related field)

2-4 years of experience in business process improvement, operations, business analysis, project management, technical documentation, or related experience.

Intermediate to advanced Microsoft Excel skills; experience with or the ability to grow into Power BI is highly preferred

Proven ability to quickly learn and understand complex topics

Excellent problem-solving skills and keen attention to detail

Superior written and verbal communication skills

Ability to understand and accurately translate technical information for a general audience

Proficient use of relevant software: Microsoft Office Suite, flowchart diagramming software such as Microsoft Visio, Adobe Creative Suite, etc.

Ability to work independently and remain motivated without clear direction

Proven ability to effectively listen to and collaborate with others

Salary Range (Chattanooga, TN): $65,000.00-$80,000.00

Annual Bonus Potential: 5%

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs.

#LI-ONSITE

#HUSA

Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

business process analyst jobs in chattanooga tn

Business Process Analyst

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