Top 7 Collections specialist Jobs in Chattanooga Tn

Collections Specialist I
Covenant Logistics —Chattanooga, TN
- $15.69 - $22.40 an hour
- Research
- Mid-level
- Finance
- Health savings account
- Paid holidays
Quick Apply
11d
Accounts Receivable Specialist
Miller Industries, Inc. —Ooltewah, TN
- Full-time
- Management
- Mid-level
- Office
- AD&D insurance
- Paid holidays
2d
Accounts Receivable Specialist
Blood Assurance —Chattanooga, TN
- Online Application
- Mid-level
- Office
- 3 years
- Wellness program
- Health insurance
Quick Apply
AR Specialist
Southeast Restoration Group —Chattanooga, TN
- ERP systems
- Mid-level
- Finance
- Disability insurance
- Health insurance
Quick Apply
Consumer Lending Sales Specialist - Full Time
Advance America —Chattanooga, TN
- Overtime
- 18 years or older
- Spanish
- Office
- Paid parental leave
- Paid holidays

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Collections Specialist I

Covenant Logistics -
Chattanooga, TN

Quick Apply

Job Details

$15.69 - $22.40 an hour
11 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Volunteer time off
Life insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

The Collections Specialist I monitors incoming payments by properly tracking them into the system to maintain accurate records. This position will also maintain department databases and spreadsheets to insure accurate and on time collections are received and processed.

Responsibilities

Responsible for managing and collecting a minimum of $10 million of receivables up to $30 million maximum.
Responsible for timely collections of smaller customer accounts with a medium difficulty ranking
Researching short pays daily or at bare minimum weekly by running a balance due report and looking at remittances and invoices and work with other departments on miles, rates, fuel, and accessorials and customer to resolve.
Maintain payment databases and spreadsheets-updating information as needed. This includes collections and accounting software, spreadsheets, and Transportation Management Systems.
Communicate with customers to request payment and arrange payment plans based on collections software workflow and collection strategies.
Collect payment information from customers and accurately record it into collections software.
Update customer accounts in collections and accounting software, spreadsheets, and Transportation Management Systems based on payment or contact information.
Handle customer disputes in order to confirm valid charges or propose adjustments.
Calls and/or correspondence with customers based on the workflow created within collections software.
Accountable for reducing delinquency for assigned accounts and providing detailed updates for those accounts on a weekly basis.
Perform other assigned tasks and duties necessary to support the department.
Enlist the efforts of sales, operations, billing and other departments when necessary.
Communicate effectively with team members and other departments to resolve customer issues and keep customer accounts current with up-to-date information.
Research and resolve paperwork, billing, and collections issues as they arise.
Respond to customer requests within 24 hours of receipt.
Assist Credit & Collections Manager as needed.

Knowledge, Skills, and Abilities

Strong attention to detail.
Goal oriented.
Ability to prioritize and manage multiple responsibilities.
Ability to employ deductive reasoning and critical thinking skills.
Excellent verbal and written communication skills.
Basic knowledge of Microsoft Office Suite.
Must be able to work in a team environment.
Strong time management skills.

Education/Experience

Associate’s degree in accounting, Finance or similar field required. 1 year of relevant work experience may be substituted for each year of education required.
Higher education a plus.
Preferred: Transportation, Logistics, and/or Supply Chain experience.
TMW, Great Plains, and/or AS400 experience preferred. 3+ years’ experience in Customer Service.

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

Expected Pay Range: $15.69-$16.80
Full Pay Range: $15.69-$22.04
Pay Grade: 3
401(k) Match: Build your future with our generous company match.
Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

Medical, Dental & Vision Insurance
Telemedicine Access
Company-Paid Short & Long-Term Disability Coverage
Health Savings Account (HSA)
Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

Generous Paid Time Off (PTO)
Paid Company Holidays
Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

Casual Dress Code: Dress for your day.
Tuition Reimbursement: Advance your education with financial support.
Employee Discount Program: Exclusive savings on everyday essentials and more.
Dependent Care Flexible Spending Account (DFSA)
Adoption Assistance: Meaningful support for growing families.
Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor

Quick Apply

Refine Your Search

collections specialist jobs in chattanooga tn

Collections Specialist I

Accounts Receivable Specialist

Accounts Receivable Specialist

AR Specialist

Consumer Lending Sales Specialist - Full Time

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