Job Title: Community School After-School Program (ASP) Manager
Reports To: Community School Coordinator (CSC)
Classification: Part-Time, Hourly $20
Location: Hamilton County Public School (Red Bank Middle School)
Supervises: 1 ASP Program Assistant & Volunteers
Employment Status: Works during Hamilton County school year and continues for subsequent school years (off during summers)
Program Summary: At Northside Neighborhood House (NNH), we believe every student deserves a supportive, connected school environment where they can thrive—academically, socially, and emotionally. Through our Community School model, we work closely with school leadership to provide wraparound supports tailored to each school’s unique needs. Our after-school programming is a vital part of this approach. It offers students a safe and enriching space to build relationships, explore new interests, and access resources that promote overall well-being. By creating a welcoming and purposeful space outside regular school hours, the ASP Manager helps strengthen the entire school community.
Position Summary: The Community School After-School Program (ASP) Manager plays a key leadership role in bringing our extended learning vision to life. This position is responsible for planning, coordinating, and leading the daily operations of our after-school program—ensuring all activities are engaging, inclusive, and aligned with best practices. The ASP Manager also directly supports students through homework help, mentoring, life-skills development, and enrichment activities, and supervises the Community School ASP Assistant to ensure smooth, student-centered programming. An essential component of this role is the ability to confidently and independently manage a classroom environment, de-escalate behavioral challenges, and support middle school students as they navigate social-emotional growth.
This work is grounded in the six key practices of the national Community School model:
- Expanded & enriched learning opportunities
- A culture of safety, belonging, and care
- Rigorous, community-connected instruction
- Meaningful student and family engagement
- Collaborative leadership and shared voice
- Integrated systems of support
Essential Functions & Responsibilities:
Schedule: Weekly hours range from 15 to 18, depending on the school schedule and planning needs. Regular, prompt attendance is required during scheduled work hours—typically Monday through Thursday from 12:45 PM to 5:00 PM, .plus a minimum of one extra hour of professional development each month, outside of regular programming time.
Travel: Occasional local travel for training, program supply runs, family outreach, and partner meetings. A valid driver’s license and access to reliable transportation are required.
Equipment/Technology: Proficiency with computers sufficient to use web-based timekeeping, Google Suite, & learning management software. Basic computer/Chromebook navigation skills. Must be able to use and quickly learn new software to support agency priorities.
Skills/Abilities: Hearing and vision necessary to perform the essential functions of this position required. Ability to lift up to and sometimes over 50lbs and ability to participate in physical student enrichment activities. Able to stand and move for extended periods of time.
Essential Job Responsibilities:
- Program Leadership & Implementation
The ASP Manager is responsible for bringing our extended learning program to life—from planning engaging activities to overseeing smooth daily operations and stepping in with students when needed. This includes:
- Designing after-school and summer programming that follows national best practices and supports students' academic growth, social-emotional development, and sense of belonging.
- Coordinating and managing day-to-day program logistics—ensuring staff, volunteers, supplies, and spaces are ready for a safe and successful program each day.
- Creating and leading hands-on enrichment activities when appropriate, modeling strong facilitation and building connections with students.
- Supervising and supporting program assistants and volunteers to ensure high-quality, student-centered experiences.
- Preparing and distributing snacks/meals that meet CACFP guidelines, and helping maintain a clean, organized environment by involving students in shared responsibilities.
- Building partnerships with local organizations to bring in services that benefit students, families, and the school community.
-Communication & Conflict Resolution
- Maintain strong relationships with community partners by organizing and attending regular meetings, promoting open information sharing, and fostering shared responsibility for supporting students’ learning and success.
- Maintain regular communication with the Community School (CS) Coordinator to align programming and track outcomes.
- Share weekly and monthly calendars, with students, families, and the CS Coordinator.
- Address and resolve student, staff, and parent concerns promptly and professionally, knowing when to escalate or seek support as needed.
- Effectively manage student behavior to create a safe, inclusive environment grounded in trauma-informed practices.
-Documentation & Program Management
- Ensure compliance with all federal, state, and grant requirements (e.g., service hours, student ratios).
- Manage daily program operations, including coordinating activities, data entry, and maintaining accurate documentation.
- Maintain ethical standards and confidentiality in all social service practices.
- Track and report student attendance, achievements, and disciplinary data in a timely and accurate manner.
- Submit required timesheets, expense receipts, and food service documentation (e.g., YMCA CACFP records) to the Community School Coordinator.
- Keep participant information up to date in the Apricot data management system.
- Conduct regular safety drills (fire, tornado, lockdown) as required.
-Supervision
- Supervise 1 Program Assistant and volunteers, ensuring quality, safety, and consistency in student engagement.
- Provide training, coaching, and ongoing feedback to support ASP Assistants professional growth.
- Conduct performance evaluations and set development goals in partnership with the CS Coordinator.
- Hold team members accountable to NNH standards and reinforce core values in all interactions.
- Promote a culture of respect, equity, and professionalism in alignment with organizational and legal guidelines.
Typical Working Conditions/Environment: This is a public school-based position at Red Bank Middle School that follows the Hamilton County school calendar. Programming occurs both indoors and outdoors based on student activities and seasonal needs. Staff are off during school holidays and summer break but are expected to return the following school year.
Qualifications:
Education/Experience:
- High school diploma or equivalent required; some college strongly preferred.
- Minimum of 2 years of direct experience working with middle school-aged youth required.
- Proven experience managing adolescent behavior, resolving conflicts, and using de-escalation techniques in a group setting.
- Experience in community youth programs, after-school settings, or related fields strongly preferred.
- Familiarity with the Community School model and a whole-child approach to learning is a plus.
Skills/Abilities:
- Ability to confidently and independently manage student behavior to maintain a safe, inclusive environment grounded in trauma-informed practices.
- Ability to maintain composure during high-stress behavioral situations.
- Strong conflict resolution skills with the ability to address and resolve student, staff, and parent concerns promptly and professionally.
- Effective communication skills with both youth and adults.
- Able to motivate, engage, and build positive relationships with middle school youth.
- Ability to organize, implement, and facilitate group activities in a fast-paced environment.
- Strong collaborative skills to work with team members, families, and community partners.
- Commitment to maintaining strict confidentiality, privacy, and cultural sensitivity toward diverse socioeconomic backgrounds.
- Capacity to handle multiple tasks, take initiative, and bring creative approaches to daily programming.
Ready to make a difference in the lives of students and their families? We invite you to apply for the CS ASP Manager position at Northside Neighborhood House today!
Job Type: Part-time
Pay: $20.00 per hour
Benefits:
- Employee assistance program
- Referral program
Application Question(s):
- This position requires working Monday–Thursday from 12:45 PM–5:00 PM during the Hamilton County school year. Are you available during these times?
- How do you independently manage challenging adolescent behavior to create a safe, trauma-informed environment? Please share a brief example of a de-escalation technique you have used.
Experience:
- working directly with middle school-aged youth: 1 year (Preferred)
Work Location: In person
