Top 628 Relations manager Jobs in Chesapeake, Va

Manager, Patient Relations
Childrens Hospital of The Kings Daughters —Norfolk, VA
- $38.98 - $58.48 an hour
- Full-time
- Master of Social Work
- Nursing
- Microsoft Excel
Director of General Services
City of Portsmouth —Portsmouth, VA
- $134,828.32 - $152,979.78 a year
- Full-time
- Background check
- Clean driving record
- Office
- Disability insurance
- Health insurance
Manager, Employee Relations & Talent Development
Virginia Peninsula Community College —Hampton, VA
- $80,000 - $86,000 a year
- Full-time
- Management
- Writing skills
- Analysis skills
8d
AFTERMARKET SERVICE MANAGER
TIDEWATER AUTO ELECTRIC —Virginia Beach, VA
- From $40,000 a year
- Full-time
- Mid-level
- In-person
- Leadership
- Dental insurance
- 401(k)
Quick Apply
1d
Paramedic
Reliance Medical Transport —Virginia Beach, VA
- $30 - $38 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- Surgery
- Paid training
- COVID-19 protective measures
Quick Apply
8d
Area Manager
BLANCHET CONCRETE PUMPING —Chesapeake, VA
- $90,000 - $110,000 a year
- Weekends as needed
- Background check
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Grain Shift Superintendent
Perdue Farms, Inc. —Chesapeake, VA
- $78,000 - $116,000 a year
- Full-time
- 5 years
- Supervising experience
- Bachelor's degree
- Relocation assistance
- Health insurance
Quick Apply
8d
Director of Human Resources
Town of Smithfield, VA —Smithfield, VA
- $89,083.72 - $118,035.93 a year
- Online Application
- Background check
- Microsoft Excel
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse (RN) - Nursing Supervisor - Maryview Medical Center
Bon Secours —Portsmouth, VA
- $43.49 - $69.58 an hour
- On call
- Nursing
- RN License
- PALS Certification
- Health savings account
- Disability insurance
Project Manager
D.E. Kirby, Inc. —Portsmouth, VA
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Sous Chef
Westminster-Canterbury on Chesapeake Bay —Virginia Beach, VA
- $46,451 - $55,741 a year
- 8 hour shift
- ServSafe
- Ability to walk for extended periods
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Registered Nurse (RN) - Nursing Supervisor - Maryview Medical Center - PRN
Bon Secours —Portsmouth, VA
- $43.49 - $69.58 an hour
- PRN
- Nursing
- RN License
- PALS Certification
- Health savings account
- Disability insurance
Talent Acquisition Specialist
Evertree Insurance —Virginia Beach, VA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
1d
Occupational Therapist
Hertford Rehabilitation and Healthcare —Chesapeake, VA
- Full-time
- Skilled nursing facility
- Management
- Doctoral degree
- Paid time off
- Flexible schedule
Quick Apply
Concrete Project Manager
Bayside Concrete Inc —Virginia Beach, VA
- Full-time
- Background check
- Construction site
- 3 years
- Relocation assistance
- Health insurance
Quick Apply
Client Manager - Commercial Landscaping Maintenance
James River Grounds Management —Portsmouth, VA
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Health savings account
- Health insurance
Quick Apply
8d
Foreign Trade, Logistics & Compliance Manager Americas
Liebherr USA Co. —Newport News, VA
- $160,000 - $200,000 a year
- Online Application
- Management
- English
- Office
- Health insurance
- Dental insurance
Project Manager
Aleut Federal, LLC —Fort Eustis, VA
- Background check
- Clean driving record
- Civil engineering
- COVID-19 protective measures
- Disability insurance
Quick Apply
Advocate Manager
Norfolk CASA —Norfolk, VA
- $22,000 - $24,000 a year
- Part-time
- Hybrid work
- Background check
- Mid-level
- Driver's License
- Paid time off
- Flexible schedule
Quick Apply
District Manager
Mitsa Group LLC —Virginia Beach, VA
- From $65,000 a year
- Part-time
- Background check
- 6 years
- No education required
- Mileage reimbursement
- Health insurance
Quick Apply

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relations manager jobs near chesapeake, va

Manager, Patient Relations

Childrens Hospital of The Kings Daughters -
Norfolk, VA

Apply Now

Job Details

Full-time
$38.98 - $58.48 an hour

Qualifications

Collaborate with healthcare professionals
Customer communication
Microsoft Excel
Microsoft Outlook
Workflow management (operations management method)
CMS
CMS regulatory compliance
Documentation tools
Bachelor's degree
Data management
Medicare regulations
Hospital regulatory compliance
Technical Proficiency

Full Job Description

GENERAL SUMMARY
- The Manager, Patient Relations leads CHKD’s patient relations operations and provides expert guidance and operational support to the Patient Relations team. The role is responsible for ensuring that patient relations operations are driven by effective and efficient processes that are focused on patient satisfaction and issue resolution. This position reports to departmental leadership.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Leads patient relations operations, ensuring consistent, timely, and effective issue resolution in alignment with Centers for Medicare & Medicaid Services (CMS )Conditions of Participation and CHKD policy.
- Serve as the subject matter expert for grievance classification, regulatory interpretation, and best practices in patient- and family-centered communication.
- Provide day-to-day operational leadership and support to the Patient Relations team, including guidance on complex, sensitive, or high-risk cases.
- Coordinate with clinical, operational, legal, quality, and risk partners to gather information, support investigations, and facilitate effective resolution.
- Prepare, analyze, and present grievance program data and trends to generate actionable insights that inform leadership decision-making and performance improvement initiatives.
- Ensure timely, accurate, and respectful written grievance responses to patients and their representatives, when required by regulation or policy.
- Maintain complete, accurate, and survey-ready documentation, including grievance logs, case files, correspondence, and supporting materials.
- Support staff education and competency development related to complaint versus grievance distinctions, escalation criteria, service recovery, and regulatory expectations.
- Lead, manage, coach, and mentor assigned staff to promote accountability, professional growth, engagement, and high-quality performance.
- Oversee personnel management functions, including recruitment, hiring, onboarding, performance management, coaching, corrective action, and, when necessary, termination processes.
- Perform all other duties as assigned.
LICENSES AND/OR CERTIFICATIONS
- Required Licenses and/or Certifications
  - None Required
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
- Required Education and Experience
  - Bachelor’s degree in a related field required (e.g., Healthcare Administration, Public Health, Social Work, Nursing, or a closely related discipline).
  - Five (5) or more years of progressive professional experience in patient relations, quality, risk management, or comparable field required, including at least two (2) years within a healthcare environment.
- Preferred Education and Experience
  - Master’s degree preferred (MHA, MPH, MSW, MSN, or a related graduate degree).
  - Experience supporting organizational quality improvement, grievance resolution, regulatory compliance, or patient experience initiatives.
- Required Knowledge, Skills and Abilities
  - Strong proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  - Demonstrated technical aptitude and comfort using workflow management tools, databases, and electronic documentation systems.
  - Ability to manage competing priorities, exercise sound judgment, and maintain professionalism in sensitive or high-stress situations.
  - Working knowledge of healthcare regulatory and accreditation standards, including CMS Conditions of Participation, DNV-GL accreditation, Office for Civil Rights (OCR) requirements, and patient rights.
  - Strong written and verbal communication skills, with the ability to produce clear, professional documentation and communicate effectively with patients, families, clinicians, and leaders.
  - Proven ability to collaborate across multidisciplinary clinical and non-clinical teams in a complex healthcare environment.
WORKING CONDITIONS
- Normal office environment with little exposure to excessive noise, dust, temperature and the like.
PHYSICAL REQUIREMENTS
- Click here to view physical requirements.

Location: Childrens Hospital of The Kings Daughters · Patient Experience Services
Schedule: Full-Time, Days

Apply Now

Refine Your Search

relations manager jobs in chesapeake, va

Manager, Patient Relations

Director of General Services

Manager, Employee Relations & Talent Development

AFTERMARKET SERVICE MANAGER

Paramedic

Area Manager

Grain Shift Superintendent

Director of Human Resources

Registered Nurse (RN) - Nursing Supervisor - Maryview Medical Center

Project Manager

Sous Chef

Registered Nurse (RN) - Nursing Supervisor - Maryview Medical Center - PRN

Talent Acquisition Specialist

Occupational Therapist

Concrete Project Manager

Client Manager - Commercial Landscaping Maintenance

Foreign Trade, Logistics & Compliance Manager Americas

Project Manager

Advocate Manager

District Manager

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