Top 15 Desktop support specialist Jobs in Chester, Va

IT Specialist II
Virginia Commonwealth University —Richmond, VA
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Windows
- Paid holidays
- Health insurance
11d
Help Desk Support Technician
Whitman, Requardt & Associates, LLP —Richmond, VA
- $26 - $31 an hour
- Full-time
- Clean driving record
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
9d
IT End User Support Specialist
Dept Behavioral Health/Develop —Richmond, VA
- Up to $65,000 a year
- Online Application
- Research
- Mid-level
- Office
5d
IT Support Specialist
Virginia Green Lawn Care —Henrico, VA
- Mid-level
- Windows
- Ability to lift 50 pounds
Quick Apply
9d
Technical Support Analyst
Apollo Technology Solutions LLC —Richmond, VA
- Contract
- Mid-level
- Communication skills
- Time management
Quick Apply
4d
IT Specialist - Williamsburg
Roman Catholic Diocese of Richmond —Richmond, VA
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Network Technician
Intellibee —Richmond, VA
- Mid-level
- 4 years
- Communication skills
- Health insurance
- 401(k)
2d
Technical Support Analyst 2 – Contract Position
BranCore Technologies —Richmond, VA
- Email
- Mid-level
- 4 years
- Communication skills
4d
EHR Application Support Specialist Tier 1 - Richmond, VA
Software Technology Inc —Richmond, VA
- HIPAA
- Mid-level
- Continuous improvement
Quick Apply
Supervisor Service Desk
Markel Service Inc. —Glen Allen, VA
- Email
- Mid-level
- Office
- Windows
- AD&D insurance
- Employee stock purchase plan
Quick Apply
2d
Senior Client Support Administrator (Information Technologist III)
Agil3 Technology Solutions (A3T) —Fort Gregg-Adams, VA
- Full-time
- Computer Science
- Microsoft Office
- 3 years
- Travel reimbursement
- Paid holidays

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PC Support Technician
Velocity Micro —North Chesterfield, VA
You would be helping our customers solve technical problems and give advice on hardware and software. Flexibility to assist in other areas (such as repair) when…
From $18 an hour
Quick Apply
Specialist - Technology Support Analyst (Central Help Desk)
Chesterfield County Public Schools —Chesterfield, VA
Prefered: Bachelor’s Degree in Information Systems, Computer Science, or a related field, with at least two years of related customer-facing technical support…
$59,764.74 - $101,590.99 a year

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Analyst, Associate Technology Support
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Level 2 support – defined as: anything needing in person & remote support.
$59,300 - $77,805 a year
12d
IT Support Specialist I
Gifthealth Inc —Columbus, OH
Communicates clearly and professionally with technical and non-technical users, sets appropriate expectations, provides timely updates, and maintains a high…
$54,000 - $64,000 a year
Quick Apply

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IT Specialist II

Virginia Commonwealth University -
Richmond, VA

Apply Now

Job Details

Full-time
$55,000 - $70,000 a year
11 days ago

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Employee discount
Opportunities for advancement

Qualifications

Desktop computer repair
Non-technical user support
IT user and group management
Equipment troubleshooting
Windows
Internal employee customer service
Desktop (troubleshooting support)
Computer management
Hardware management
System deployment
Desktop administration

Full Job Description

45002246

907 Floyd Avenue, VCU Main Campus, Virginia, United States, 23284

Information Technology

Staff

VCU Libraries MBU

Unit: VCU Libraries MBU

Department: University Libraries

Department Summary: VCU Libraries supports learning, research, and creativity across Virginia Commonwealth University. With locations at James Branch Cabell Library on the Monroe Park Campus and the Health Sciences Library on the MCV Campus, we help students, faculty, and staff access the information, spaces, and services they need to succeed. Our team values collaboration, innovation, and service, creating an environment where ideas thrive and learning flourishes.

Our Library Technology Operations and Design department serves as the digital backbone of VCU Libraries. We are a forward-thinking, collaborative team of web developers, systems librarians, network analysts, and desktop support specialists who ensure our digital campus never sleeps.

Because modern academic research relies heavily on seamless digital access, our department plays an essential and central role in the university's success. By joining our technology team, you will help shape, support, and secure the modern digital tools that VCU's 30,000+ students, faculty, and researchers rely on every day.

Duties & Responsibilities:

VCU Libraries is seeking a dedicated IT Support Specialist who excels at customer service to serve as a primary technology partner for faculty, staff, and new employees across our library locations. This role is fundamentally centered on people. The ideal candidate leads with service, communicates with patience and clarity, and understands that the human experience of technology matters just as much as the technology itself.

The IT Support Specialist will be responsible for managing the full lifecycle of faculty and staff workstations, handling everything from setting up new hires to managing equipment refreshes. In this role, you will serve as a primary point of contact for daily desktop support needs. Distinctly embedded within VCU Libraries, this position supports workflows, systems, and equipment unique to research libraries. It is an environment with specialized technology needs that span multiple locations and a diverse user community. This is a highly visible, highly interactive role that requires someone who is just as comfortable working through a complex user problem as they are managing user access in Active Directory.

Qualifications:

Minimum Qualifications

Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.
Demonstrated commitment to excellent customer service; the ability to work patiently and clearly with users of varying technical backgrounds is essential
Working knowledge of user account management systems such as Active Directory
Experience deploying, configuring, and troubleshooting Windows workstations in an enterprise setting
Strong interpersonal and communication skills, both written and verbal
Ability to manage competing priorities, communicate proactively about status, and follow through independently

Preferred Qualifications

Experience with Google Workspace administration (user provisioning, group management, settings)
Proficiency with the Microsoft Office suite in a managed environment
Experience with Microsoft Intune and/or Windows Autopilot for modern device management
Familiarity with SnipeIT or a comparable IT asset management system
Experience in a higher education or library environment
CompTIA A+, Microsoft 365 certification, or equivalent credential
Experience with research library systems and workflows such as interlibrary loan, integrated library systems, and cultural heritage digitization.
Associate's degree in a related field or equivalent combination of education and experience

Salary Range: $55,000 - $70,000

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Exempt

Restricted Position: No

Flexible Work Arrangement: Hybrid

Apply Now

Refine Your Search

desktop support specialist jobs in chester, va

IT Specialist II

Help Desk Support Technician

IT End User Support Specialist

IT Support Specialist

Technical Support Analyst

IT Specialist - Williamsburg

Network Technician

Technical Support Analyst 2 – Contract Position

EHR Application Support Specialist Tier 1 - Richmond, VA

Supervisor Service Desk

Senior Client Support Administrator (Information Technologist III)

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