Top 31 Hotel operations Jobs in Chesterfield Mo

Senior Rooms Operations Manager
Marriott International, Inc —St. Louis, MO
- $79,000 - $99,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
1d
Hotel Houseperson
Home2 Suites by Hilton —Saint Charles, MO
- $15 - $16 an hour
- Part-time
- Sanitation
- Hotel
- In-person
Quick Apply
Hotel Front Desk Manager / Guest Services Manager
Hampton Inn & Suites – St. Louis at Forest Park —Forest Park, MO
- $55,000 - $60,000 a year
- Weekends as needed
- Leadership
- Communication skills
- Paid jury duty
- AD&D insurance
Quick Apply
Rooms Operations Manager
Marriott International, Inc —Clayton, MO
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business Administration
8d
Vice President of Hotel Operations
Midas Hospitality LLC —St. Louis, MO
- From $180,000 a year
- Full-time
- 3 years
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
6h
Assistant Front Office Manager
Sheraton Westport Plaza Hotel St. Louis —St. Louis, MO
- $21 an hour
- Full-time
- Inventory control
- Restaurant management
- Mid-level
Quick Apply
Housekeeping Supervisor
Home2 Suites —Saint Charles, MO
- $17.50 - $19.50 an hour
- Part-time
- Mid-level
- Hotel
- In-person
Quick Apply
Night Auditor and Hotel Operations
Marriott International, Inc —St. Louis, MO
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Assistant Front Office Manager
Hyatt CENTRIC DOWNTOWN ST. LOUIS —St. Louis, MO
- From $24 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Hotel General Manager
St. Louis Airport Hotel —St. Louis, MO
- $80,000 a year
- Weekends as needed
- Writing skills
- Mid-level
- Hotel
Quick Apply
10h
Assistant Hotel Manager
Double Star Maryland Heights Llc —Maryland Heights, MO
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Hotel Manager
Double Star Maryland Heights Llc —Maryland Heights, MO
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Operations Manager
KMG Hotels —Chesterfield, MO
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Room Attendant
SHERATON WESTPORT HOTEL —St. Louis, MO
- From $15.50 an hour
- Full-time
- Customer service
- Hotel
- In-person
Quick Apply
Housekeeper
Studio 6 Extended Stay —St. Louis, MO
- $15 - $16 an hour
- Part-time
- Residential
- In-person
- Entry level
Quick Apply
Executive Housekeeper
Holiday Inn | Earth City —Earth City, MO
- Full-time
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
Front Desk Agent
Holiday Inn Route 66 —St. Louis, MO
- From $16 an hour
- Full-time
- Google Workspace
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Assistant Stewarding Manager
Marriott International, Inc —Clayton, MO
- $25.77 - $27.88 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Food & Beverage Supervisor
Sheraton Westport Plaza Hotel St. Louis —St. Louis, MO
- $22 an hour
- Full-time
- Mid-level
- Leadership
- Restaurant
Quick Apply
6d
Housekeeping Manager
Comfort Suites St Charles – St. Louis —Saint Charles, MO
- $40,000 - $42,000 a year
- Inventory management
- Customer service
- Mid-level
Quick Apply

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Senior Rooms Operations Manager

Marriott International, Inc -
St. Louis, MO

Apply Now

Job Details

Full-time
$79,000 - $99,000 a year
1 day ago

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Employee grievance management
Hotel strategy implementation
Hotel quality control
Customer satisfaction tracking
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Cost control
Performance management
Quality improvement leadership
Quality control audit
High school diploma or GED
Team development
Hiring
Compliance monitoring
Financial report interpretation
Hospitality Management
Employee relations management
Leading team collaboration initiatives
Interviewing
Cost reduction analysis
New hire orientation
Profitability analysis

Full Job Description

Additional InformationRelocation Assistance Available
Job Number26098474
Job CategoryRooms & Guest Services Operations
Location800 Washington Ave, Saint Louis, Missouri, United States, 63101VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $79,000-$99,000 Annually
Bonus Eligible: Y

JOB SUMMARY

Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff.

Leads specific team while assisting with meeting or exceeding property goals.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths.

Sets clear expectations, with the General Manager, for the team.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Schedules the team against guest and hours/occupied room goals.

Monitors compliance with standards and procedures.

Performs hourly job functions as needed.

Providing Exceptional Customer Service

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies all team members meet or exceed all hospitality requirements.

Managing Profitability

Performs required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Promotes both Guarantee of Fair Treatment and Open Door policies.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel operations jobs in chesterfield mo

Senior Rooms Operations Manager

Hotel Houseperson

Hotel Front Desk Manager / Guest Services Manager

Rooms Operations Manager

Vice President of Hotel Operations

Assistant Front Office Manager

Housekeeping Supervisor

Night Auditor and Hotel Operations

Assistant Front Office Manager

Hotel General Manager

Assistant Hotel Manager

Hotel Manager

Operations Manager

Room Attendant

Housekeeper

Executive Housekeeper

Front Desk Agent

Assistant Stewarding Manager

Food & Beverage Supervisor

Housekeeping Manager

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