Top 5 Florist Jobs in Chicago, Il

Customer Service Representative
Ashland Addison Florist —Chicago, IL
- $19 - $22 an hour
- Full-time
- Customer service
- US work authorization
- Typing
- Health insurance
- Dental insurance
Quick Apply
2d
Floral Designer
Ashland Addison Florist —Chicago, IL
- $20 - $25 an hour
- Full-time
- Customer service
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d
Account Specialist
BBJ La Tavola —Chicago, IL
- $40,000 - $50,000 a year
- Organizational skills
- Communication skills
- Entry level
Delivery Driver
Ashland Addison Florist —Wood Dale, IL
- $16.50 - $18.00 an hour
- Weekends as needed
- Clean driving record
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
2d
Independent Sales Representative
Christian Art Gifts —Bloomingdale, IL
- Merchandising
- Mid-level
- Travel

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Floral Designer
Ashland Addison Florist —Chicago, IL
At least 1 year of floral design experience a must. Proficiency in floral design techniques and an understanding of flower care. Ability to lift 40 lbs.
$20 - $25 an hour
Quick Apply
2d
Floral Production Designer - Seasonal
Kehoe Designs Inc —Chicago, IL
Ability to effectively use tools and equipment that includes: floral knives and cutters, transport equipment, hand tools.
$23 - $25 an hour
Quick Apply
14d

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Floral Designer
Rees Flowers and Gifts Inc. —Gahanna, OH
We are looking for a floral designer for full time or part time. Rate of pay will be discussed during the interview.'. Floral Design: 1 year (Required).
$16 - $18 an hour
Quick Apply
Floral Delivery Driver / Order Fulfillment: Part Time
Dreisbach Wholesale Florists, Inc. —Columbus, OH
A Valid/Active Driver's License, with an excellent driving record (age 21+). The ability to Safely drive and operate a Company vehicle (cargo van).
Quick Apply

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florist jobs near chicago, il

Customer Service Representative

Ashland Addison Florist -
Chicago, IL

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Job Details

Full-time
$19 - $22 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance
Retirement plan

Qualifications

Interpersonal skills
Phone communication
Customer service
Attention to detail
Multi-line phone systems
Typing
Quality data entry
Retail sales
Customer data entry

Full Job Description

About Us

Founded in 1932, Ashland Addison Florist is a fourth-generation, family-owned business that has proudly been Chicago’s favorite florist for over 90 years. We are a well-established large-sized floral business with six locations throughout Chicago and the suburbs. With a dedicated team of 90+ employees, we continue to grow while maintaining the same commitment to quality and service that has made us a trusted name in the floral industry.

Job Summary

We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will serve as the voice of Ashland Addison Florist and be the first point of contact for our customers. You will provide exceptional service, manage incoming orders and inquiries, and ensure every customer interaction reflects our commitment to quality and care. You will work closely with our floral designers and delivery team to ensure every order is accurate, on time, and exceeds customer expectations.

Responsibilities

Answer incoming phone calls and assist customers with orders, product questions, pricing, delivery inquiries, and general information
Respond promptly and professionally to customer inquiries via phone, email and in in-person
Manage multiple phone lines while maintaining a positive and professional customer experience
Resolve customer concerns professionally and escalate issues when appropriate
Follow established customer service standards and call flow procedures to ensure a consistent customer experience.
Review, enter, and process orders received by phone, in-store, and through our website.
Monitor incoming website orders throughout the day to ensure they are reviewed, verified, and processed promptly.
Verify order accuracy, delivery details, payment information, and special instructions.
Contact customers regarding substitutions, delivery questions, payment issues, or incomplete order information.
Maintain accurate customer records and order documentation within our POS and order management systems.
Develop and maintain knowledge of our floral products, flower care, seasonal offerings, and delivery services to confidently assist customers.
Troubleshoot order issues and proactively resolve problems before they impact the customer.
Maintain a friendly, positive, and professional demeanor in every customer interaction.
Demonstrate excellent communication, active listening, and problem-solving skills.
Uphold Ashland Addison Florist's customer service standards and commitment to excellence.

Requirements

Previous customer service, retail, sales, or call center experience required (floral industry experience is a plus).
Strong typing and data entry skills with excellent accuracy and attention to detail.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities with the ability to prioritize competing responsibilities.
Positive attitude, dependability, and a commitment to providing outstanding customer service.
Ability to work independently while collaborating effectively with a team.
Excellent phone etiquette
Saturday availability
Must work additional days/hours during floral holidays and company blackout period (Valentine's, Mother's Day, Thanksgiving, Christmas, etc.)

Pay: $19.00 - $22.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Are you available to work on Saturdays?

Experience:

Customer service: 1 year (Required)

Ability to Commute:

Chicago, IL 60608 (Required)

Work Location: In person

Quick Apply

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florist jobs in chicago, il

Customer Service Representative

Floral Designer

Account Specialist

Delivery Driver

Independent Sales Representative

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