Top 403 It operations support Jobs in Chillicothe, Il

IT/OT Service Desk Analyst I
BioUrja Renewables, LLC —Peoria, IL
- $45,000 - $50,000 a year
- Full-time
- Computer science
- Computer Science
- Windows
- Health savings account
- Paid holidays
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IT Operations Support
EASTERSEALS CENTRAL ILLINOIS —Peoria, IL
- $15 - $17 an hour
- Part-time
- Word processing
- Office
- Windows
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2d
Digital Operations Support Analyst - Cat Customer Support
Caterpillar —Peoria, IL
- $97,530 - $146,290 a year
- Full-time
- Computer Science
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Help Desk Technician
IT360 Inc —Peoria, IL
- $36,000 - $50,000 a year
- Full-time
- Windows
- In-person
- 1 year
- Passenger ride along program
- Paid holidays
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Systems Operations Engineer - IL WFH
CEFCU —Peoria, IL
- $38.80 - $45.59 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Wellness program
- Health savings account
Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)
CSE Software Inc. —Peoria, IL
- Full-time
- Mid-level
- Office
- SQL
- Paid holidays
- Health insurance
Helpdesk Technician
MORTON INDUSTRIES LLC —Morton, IL
- $22 - $28 an hour
- Full-time
- Mid-level
- Office
- Windows
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1d
Systems Analyst
Ruyle Mechanical —Peoria, IL
- $25 - $40 an hour
- Customer service
- Mid-level
- Office
- Opportunities for advancement
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Supervisor Electric Operations
Ameren —Peoria, IL
- $105,100 - $162,900 a year
- Full-time
- Construction site
- Customer service
- Mid-level
- Paid parental leave
- Paid holidays
10d
Regional Perioperative Operations Coordinator
Carle Health —Peoria, IL
- $29.29 - $50.38 an hour
- Full-time
- Nursing
- Mid-level
- Bachelor's degree
- Health insurance
Digital Service Delivery Coordinator
Caterpillar —Peoria, IL
- $89,210 - $133,810 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Health savings account
- Paid holidays
9d
Logistics Coordinator
ENERCON ENGINEERING INC. —East Peoria, IL
- $21.97 - $30.76 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
9d
Business Administrative Assistant
Solid Rock Retirement Strategies —Peoria, IL
- From $30 an hour
- Full-time
- Office
- Financial services
- In-person
- 401(k)
- Paid time off
Quick Apply
3d
(1107750) Product Support Engineer
Diversified Services Network, Inc. —Peoria, IL
- $90,000 - $101,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
2d
Computer Assistant (Onsite)
National Experienced Workforce Solutions —Peoria, IL
- $44 an hour
- Part-time
- Microsoft Word
- Computer science
- Computer Science
Quick Apply
Branch Operations Specialist- Part Time- 24 Hours Per Week
Raymond James Financial, Inc. —Peoria Heights, IL
- $30,000 - $32,000 a year
- Part-time
- Inventory management
- Office
- Finance
- Paid holidays
- Health insurance
HR Business Partner - Information Technology
Caterpillar —East Peoria, IL
- $112,710 - $169,060 a year
- Full-time
- Pass drug screening
- Office
- Analysis skills
- Health savings account
- Paid holidays
10d
Shipping and Receiving Clerk
Pringle Robotics —Edwards, IL
- $35,000 - $45,000 a year
- Full-time
- Microsoft Word
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Building Ops & Maintenance Tech - Methodist
Carle Health —Peoria, IL
- $20.59 - $34.39 an hour
- Full-time
- OSHA
- Mid-level
- Driver's License
- Health insurance
Administrative Operations Representative
Great American Insurance Company —Peoria, IL
- $40,000 - $48,000 a year
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Commuter assistance
- Employee stock purchase plan
Quick Apply

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it operations support jobs near chillicothe, il

IT/OT Service Desk Analyst I

BioUrja Renewables, LLC -
Peoria, IL

Quick Apply

Job Details

Full-time
$45,000 - $50,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Cash balance pension plan
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Desktop computer repair
Teamwork
Computer Science
Laptop (troubleshooting support)
Incident management software
Hardware maintenance
Windows
Printer (troubleshooting support)
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
Networking equipment (troubleshooting support)
IP networking
Productivity software
Desktop administration
Associate's degree
Peripheral hardware support
Production troubleshooting
Information Technology

Full Job Description

SUMMARY OF COMPANY

BioUrja Renewables, LLC is a leading manufacturer of industrial-grade, beverage-grade, and fuel-grade ethanol and co-products, located in Peoria, IL. The company operates a 135 million gallon per year production plant, which is among the largest industrial alcohol facilities in the U.S., with a long history of successful operations. We are part of the BioUrja Group, a family-owned energy and agricultural trading, supply and distribution group headquartered in Houston, Texas and having operations across the USA, as well as in the UK, UAE, India, Singapore, and Mexico. We are proud to have been listed as one of the top four largest privately held companies in the Houston metropolitan area.

POSITION SUMMARY

The IT/OT Service Desk Analyst I serves as a front-line member of the Enterprise IT & Security team, providing technical support for users, systems, and operational technologies across BioUrja Renewables and White Energy manufacturing facilities. This position is responsible for delivering exceptional customer service while supporting hardware, software, networking, and plant-floor technologies in both Information Technology (IT) and Operational Technology (OT) environments.

The successful candidate will troubleshoot incidents, fulfill service requests, document solutions, and escalate issues appropriately while adhering to established Service Level Objectives (SLOs), policies, and procedures. This role requires strong communication skills, attention to detail, and a commitment to maintaining reliable and secure technology services in a 24x7 manufacturing environment.

RESPONSIBILITIES

Serve as a member of the Enterprise IT & Security team, supporting plant and office operations.
Provide day-to-day support for users and technology systems at the Peoria facility and White Energy locations.
Log, manage, and resolve incidents and service requests through approved service management tools.
Follow established IT service management processes, escalation procedures, and security standards.
Collaborate with Tier 2, Tier 3, infrastructure, cybersecurity, and OT resources to resolve issues.
Maintain accurate documentation of incidents, changes, work performed, and asset information.
Assist with user onboarding, offboarding, and access management activities.
Support technology projects, equipment deployments, upgrades, and maintenance activities.
Participate in on-call and after-hours support rotations as required.
Promote a culture of safety, customer service, accountability, and continuous improvement.
Install, configure, maintain, and troubleshoot Windows desktops, laptops, tablets, printers, scanners, mobile devices, and related peripherals.
Support Microsoft 365 applications, collaboration tools, and user productivity systems.
Provide basic support for wired and wireless networking environments.
Assist with management and troubleshooting of switches, firewalls, access points, and telecommunications equipment.
Support user account administration, password resets, access requests, and identity management processes.
Assist with endpoint deployment, patching, asset inventory, and lifecycle management activities.
Support manufacturing and operational technologies under established procedures and guidance from senior IT/OT staff.
Coordinate with third-party vendors, service providers, and equipment manufacturers when needed.
Assist with backup verification, recovery efforts, and disaster recovery activities as directed.
Escalate recurring, high-impact, or unresolved issues appropriately.

REQUIREMENTS & QUALIFICATIONS

1-3 years of experience in a Service Desk, Desktop Support, Help Desk, or related IT support role preferred.
Working knowledge of Microsoft Windows operating systems and Microsoft 365 applications.
Experience troubleshooting PC hardware, peripheral devices, printers, and software applications.
Understanding of basic networking concepts including TCP/IP, DHCP, DNS, and Wi-Fi.
Experience working within a ticketing or IT service management platform.
Familiarity with manufacturing, industrial, or operational technology environments is preferred.
Strong customer service orientation and commitment to delivering a positive end-user experience.
Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
Strong written and verbal communication skills.
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Professional, collaborative, and customer-focused approach.
Ability to remain calm and effective during incidents and production-impacting events.
Strong analytical and problem-solving skills.
Ability to communicate technical information to non-technical users.
Demonstrates accountability, ownership, and follow-through.
Willingness to learn new technologies and expand IT/OT knowledge.
Associate degree in Information Technology, Computer Science, or related field preferred; equivalent work experience will be considered.
Up to 15% domestic travel to support White Energy and other company facilities as needed.

BENEFITS

Range: $45,000 - $50,000 Annually; DOE
Competitive pay, paid time off and paid holidays
Medical (with wellness discount), dental, vision
Company-paid life insurance, long-term disability and, and short-term disability
Health Savings and Flexible Spending Accounts
401(k) with Company match
Cash Balance Retirement Plan

EEO STATEMENT
BioUrja Renewables LLC is an equal opportunity employer, and all qualified candidates will receive consideration without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

BioUrja Renewables LLC participates in the E-Verify Employment Verification Program.

BioUrja Renewables LLC is not currently accepting unsolicited resumes from search firms. Regardless of past practice, all resumes submitted by search firms to any employee at BioUrja Renewables LLC, via-email, the Internet or directly to hiring managers at BioUrja Renewables LLC in any form without a valid written agreement in place for that specific position will be deemed the sole property of BioUrja Renewables LLC. As a result, no fee will be paid in the event the candidate is hired by BioUrja Renewables LLC.

Pay: $45,000.00 - $50,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it operations support jobs in chillicothe, il

IT/OT Service Desk Analyst I

IT Operations Support

Digital Operations Support Analyst - Cat Customer Support

Help Desk Technician

Systems Operations Engineer - IL WFH

Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)

Helpdesk Technician

Systems Analyst

Supervisor Electric Operations

Regional Perioperative Operations Coordinator

Digital Service Delivery Coordinator

Logistics Coordinator

Business Administrative Assistant

(1107750) Product Support Engineer

Computer Assistant (Onsite)

Branch Operations Specialist- Part Time- 24 Hours Per Week

HR Business Partner - Information Technology

Shipping and Receiving Clerk

Building Ops & Maintenance Tech - Methodist

Administrative Operations Representative

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