Top 11 Help desk support Jobs in Clarksville Tn

IT Support Specialist I
PREMIER MEDICAL GROUP P C —Clarksville, TN
- Google Workspace
- Mid-level
- Associate's degree
Information Technology Specialist
Toyota Boshoku Western KY —Hopkinsville, KY
- Evening shift
- Spanish
- Computer science
- Microsoft Excel
- Health savings account
- Paid holidays

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IT Support Specialist I
PREMIER MEDICAL GROUP P C —Clarksville, TN
Support Mitel desk phones and softphones and voice mail settings. Education: Associates or Bachelors degree in Information Technology related field or…
IT Support Specialist
Specialized Dental Partners —Franklin, TN
CompTIA A+ or other entry-level IT certification. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical…
$28 - $32 an hour
7d

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Tier 1 Service Technician
Data Path Inc —Dublin, OH
Communicating clearly with both technical and non-technical users. This is the first point of contact for our clients, you'll resolve everyday technical issues,…
$22 - $27 an hour
Quick Apply
2d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

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IT Support Specialist I

PREMIER MEDICAL GROUP P C
Clarksville, TN

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Job Details

Qualifications

Customer follow-ups
Triage

Full Job Description

Responsibilities and Duties

Position Summary:

The I.T. Support Specialist functions as a primary point of contact for Information Technology Help Desk needs. Good customer service, communication, triage and problem follow-up skills are essential. This position is also responsible for several specific areas, including PC desktop/laptop and peripheral equipment, user login management, door access control, employee phones, networked printer/fax/copy/scanners. This position is one of a five person I.T. team that supports all aspects of the medical group’s technology solution needs. This role offers challenging and rewarding opportunities to be an important team member contributing to Premier Medical Group’s service mission to our valued patients.

Essential Functions:

Serve as a primary point of contact for I.T. Help Desk. Respond to support needs via phone, in-person or remote. Diagnose and resolve technical hardware & software issues or assign them to other team members.
Deploy and support end user computing hardware and software including Windows OS, chrome OS, tablets, smartphones and other various software applications.
Deploy and support computing peripherals such as network printers, scanners, fax, card readers, cameras.
Manage and deploy updated Windows OS images with essential applications like antivirus, printers, security updates, application software, system management tools.
Setup and maintain user account logins to various applications.
Support door access control system.
Maintain security surveillance cameras.
Support Mitel desk phones and softphones and voice mail settings.
Solve patient portal or smart phone app issues with patients.
Be capable of occasional Cat 6 data cabling .
Communicate with external vendor support personnel as needed.
Make recommendations for improvement or where problem prevention opportunities are noticed.
There is a strong I.T. teamwork in supporting the overall technology needs of Premier Medical Group. Be a good team member.
Special projects as assigned.

Qualifications & Experience:

Education: Associates or Bachelors degree in Information Technology related field or equivalent certifications.

Experience: 2+ years related experience, or formal education, or PC hardware/networking certifications.

Knowledge/Abilities: Chromebooks, Google Workspace, PC hardware, Windows OS imaging, Antivirus, IP network fundamentals, network printing, good problem solver, good communications ability with excellent customer service skills, strong team player.

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help desk support jobs in clarksville tn

IT Support Specialist I

Information Technology Specialist

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