Top 57 Guest service agent Jobs in Cleveland, Oh

Front Desk Agent
Marriott International, Inc —Cleveland, OH
- $20.46 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Service Agent
Drury Hotels Company LLC —Cleveland, OH
- $17.15 - $25.16 an hour
- Urgently hiring
- Cooking
- English
- Hotel
- Disability insurance
- Health insurance
Guest Service Agent - Full-time
Kimpton Hotels & Restaurants —Cleveland, OH
- From $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Part-time Front Desk Agent
Cleveland's Fidelity Hotel —Cleveland, OH
- $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
14d
Front Office - Guest Service Agent - FT
Kimpton Hotels & Restaurants —Cleveland, OH
- From $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Embassy Suites Cleveland Beachwood —Beachwood, OH
- Full-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Residence Inn Cleveland Downtown - Front Desk Flex Shifts
Aimbridge Hospitality —Cleveland, OH
- $17.40 - $17.50 an hour
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
Agent Front Desk Holiday Inn
Holiday Inn —Cleveland, OH
- $17.50 an hour
- Night shift
- Sales
- Computer literacy
- Basic math
6d
Guest Service Agent
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Coordinator Group Reservations
InterContinental —Cleveland, OH
- $19 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Basic math
Guest Service Representative
Holiday Inn Independence —Independence, OH
- $15.75 - $16.00 an hour
- Part-time
- Hotel
- In-person
- Entry level
Quick Apply
9d
Part- Time Night Auditor
DoubleTree - Tudor Arms —Cleveland, OH
- $16 an hour
- Part-time
- Office
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
CLEVELAND STRONGSVILLE HOSPITALITY LLC —Strongsville, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Front Desk Agent
La Quinta Inn Cleveland - Airport North —Cleveland, OH
- $15 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
Savour Hospitality —Cleveland, OH
- $17 an hour
- Weekends as needed
- Background check
- Customer service
- Mid-level
Quick Apply
Front Desk Agent
DoubleTree - Tudor Arms —Cleveland, OH
- $15 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Home2 Suites by Hilton —Middleburg Heights, OH
- Part-time
- Bilingual
- Organizational skills
- In-person
Quick Apply
12d
Assistant Front Office Manager ** Extra Wellness Day Off Each Month!
Hyatt Regency Cleveland —Cleveland, OH
- Mid-level
- Hotel
- Supervising experience
- Paid holidays
- Health insurance
Front Desk Agent
Extended Stay Premier Cleveland —Independence, OH
- $16 an hour
- Microsoft Outlook
- Hotel
- Ability to lift 25 pounds
Quick Apply
Front Desk Agent - Hotel Cleveland, Autograph Collection
Coury Hospitality —Cleveland, OH
- Full-time
- Sales
- Writing skills
- English
Quick Apply

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guest service agent jobs near cleveland, oh

Front Desk Agent

Marriott International, Inc -
Cleveland, OH

Apply Now

Job Details

Full-time
$20.46 an hour

Qualifications

Confidential information handling
Proactive hotel and accommodations guest assistance
Serving clients
Answering guest questions
High school diploma or GED
Hotel and accommodations guest check-out
Front desk
Entry level
Under 1 year

Full Job Description

Additional InformationWeekends and Holidays Availability Preferred
Job Number26093987
Job CategoryRooms & Guest Services Operations
Location1515 W 3rd St, Cleveland, Ohio, United States, 44113
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $20.46-$20.46 per hour

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest service agent jobs in cleveland, oh

Front Desk Agent

Guest Service Agent

Guest Service Agent - Full-time

Part-time Front Desk Agent

Front Office - Guest Service Agent - FT

Guest Service Agent

Residence Inn Cleveland Downtown - Front Desk Flex Shifts

Agent Front Desk Holiday Inn

Guest Service Agent

Coordinator Group Reservations

Guest Service Representative

Part- Time Night Auditor

Guest Service Agent

Front Desk Agent

Guest Services Agent

Front Desk Agent

Front Desk Agent

Assistant Front Office Manager ** Extra Wellness Day Off Each Month!

Front Desk Agent

Front Desk Agent - Hotel Cleveland, Autograph Collection

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