Top 39 Guest service representative full time Jobs in Cleveland, Oh

Guest Services Specialist
Educational Service Center of Northeast Ohio —Independence, OH
- $56,000 - $60,000 a year
- Online Application
- Google Workspace
- Inventory management
- Word processing
Guest Services Specialist
Educational Service Center of Cuyahoga County —Valley View, OH
- $56,000 - $60,000 a year
- Online Application
- Google Workspace
- Inventory management
- Word processing
Guest Service Representative - Full time
Homewood Suites by Hilton - Beachwood, Ohio —Beachwood, OH
- $15.50 an hour
- Weekends as needed
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Member Services Representative
Planet Fitness - Cambridge Fitness —Mayfield Heights, OH
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Quick Apply
Hotel Front Desk Representative
Holiday Inn Express Cleveland Airport —Brookpark, OH
- $14 - $15 an hour
- Weekends as needed
- Bilingual
- Clean driving record
- Hotel
- Health insurance
- Dental insurance
Quick Apply
8d
Concierge, Nursing
Cuyahoga Community College —Cleveland, OH
- $40,814 - $45,000 a year
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook
6d
Membership Customer Service
Mandel Jewish Community Center of Cleveland —Beachwood, OH
- $15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Guest Service Representative
Tide Cleaners —Brecksville, OH
- $12 an hour
- 8 hour shift
- Sales
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Member Service Representative
Crunch Fitness - Fit Fusion —Brunswick, OH
- $10 - $15 an hour
- Part-time
- CPR Certification
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer
Alliance Mobile Inc —Cleveland, OH
- $13 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- University
- Paid training
- Paid holidays
Quick Apply
Overnight Closer
Planet Fitness - Cambridge Fitness —Garfield Heights, OH
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Front Desk Representative
Four Points by Sheraton —Eastlake, OH
- From $15.50 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Free parking
- Paid time off
Quick Apply
3d
Member Services Representative Full Time
Planet Fitness - Cambridge Fitness —Parma, OH
- $12 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Quick Apply
Guest Service Representative
Bella Toccare —Brecksville, OH
- $11 - $15 an hour
- Part-time
- In person
- High school diploma or GED
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
8d
Account Manager - Visitor Management-Avon Hospital
Towne —Avon, OH
- $58,000 - $60,000 a year
- Extended hours
- 18 years or older
- Clean driving record
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
5d
Executive Administrative Assistant to the President
Walsh Jesuit High School —Cuyahoga Falls, OH
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Member Services Representative - Full Time
Planet Fitness - Cambridge Fitness —Willowick, OH
- $12 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Member Service Representative - SECOND SHIFT
Planet Fitness - Cambridge Fitness —South Euclid, OH
- $12 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Quick Apply
Weekend Overnight Representative
Planet Fitness - Cambridge Fitness —South Euclid, OH
- $12.50 an hour
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Quick Apply
Sales Associate / Design Consultant - Full Time
Arhaus LLC —Cleveland, OH
- Weekends as needed
- Communication skills
- Entry level
- Time management
- Paid holidays
- Health insurance
Quick Apply

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Guest Services Specialist

Educational Service Center of Northeast Ohio -
Independence, OH

Apply Now

Job Details

Full-time
$56,000 - $60,000 a year

Qualifications

Computer operation
Google Workspace
Confidential information handling
Word processing
Spreadsheets
High school diploma or GED
Desktop applications
Productivity software
File organization

Full Job Description

The Educational Service Center of Northeast Ohio is seeking a Guest Services Specialist

TERM: Full-time. 260 days.

JOB SUMMARY:

Serve as the welcoming first point of contact for guests to ESC NEO's conference center and third floor reception area while managing the day-to-day operations of the on-site production center. The Guest Services Specialist provides front-line guest services and backup support to the Conference Center Coordinator, provides coverage for third floor reception area, and manages internal and external print/production requests. This role requires a professional, self-directed, collaborative individual able to manage multiple concurrent responsibilities with approachability, accuracy, and efficiency in order to support a positive guest experience and smooth daily operations across ESC NEO.

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent required; associate degree or higher in Business Administration, Hospitality, or a related field preferred.
Minimum 12 years of experience in customer service, receptionist, hospitality, or office operations.
Experience in a print production, copy center, or similar environment preferred.
Background in event coordination, hospitality, or conference services preferred.
Experience with graphic design or design software (e.g., Canva, Adobe Creative Suite) preferred.
Demonstrated effective interpersonal and communication skills; warm, professional, and approachable demeanor.
Demonstrated ability to multitask across simultaneous responsibilities with accuracy and composure.
Confident operating office and production equipment, or willingness to learn.
Strong organizational skills and meticulous attention to detail.
Proficiency with standard functions within electronic applications such as MS Office (e.g., word processing, electronic spreadsheets), Google Suite, and e-mail.
Proficiency with computers to include desktop management, file management and operations, and working in a network environment.
Self-directed with the ability to work independently and proactively with minimal supervision.
Professional discretion in handling visitor, staff, and organizational information.

Responsibilities:

Other duties may be assigned by the Coordinator of Operations.
Serve as the first point of contact for all visitors, training participants, and guests arriving at the ESC NEO first-floor conference center.
Uphold professional front-of-house standards.
Greet guests professionally; direct them to the appropriate conference room.
Provide backup support to the Conference Center Coordinator.
Monitor guest flow throughout the day and provide ongoing wayfinding support.
Operate and maintain production center equipment, including high-volume copiers/printers, laminators, binding machines, and cutting tools.
Receive, review, and fulfill internal and external print and production job requests with accuracy and quality.
Manage the production job queue and prioritize requests to meet departmental deadlines.
Track inventory of production supplies and consumables; initiate procurement requests as needed.
Troubleshoot basic equipment issues; coordinate vendor service calls as needed.
Maintain a clean, organized, and efficient production workspace.
Answer and route all incoming phone calls to the appropriate staff or department.
Provide third-floor reception desk coverage and serve as a resource for general inquiries from staff and visitors.
Stay informed of trends and best practices regarding hospitality, guest services, and production operations.

SALARY: To be determined based on education and experience. Salary range $56,000-$60,000.

DEADLINE FOR APPLICATION: Open until filled

POSITION START DATE: August 1, 2026

TO APPLY: Complete ESC of Northeast Ohio online application process.

If you have questions, please contact Stephanie Denham at [email protected].

The Educational Service Center of Northeast Ohio is an equal opportunity employer.

Apply Now

Refine Your Search

guest service representative full time jobs in cleveland, oh

Guest Services Specialist

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Front Desk Representative

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Guest Service Representative

Account Manager - Visitor Management-Avon Hospital

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Member Services Representative - Full Time

Member Service Representative - SECOND SHIFT

Weekend Overnight Representative

Sales Associate / Design Consultant - Full Time

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