Top 5 night auditor (overnight) Jobs in clovis ca

Relief Night Auditor-Marriott Hotel
RESIDENCE INN BY MARRIOTT CLOVIS FRESNO AIRPORT —Clovis, CA
- $16.90 - $18.00 an hour
- Part-time
- Hotel
- Marketing
- Entry level
- On-the-job training
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Night Auditor
Hyatt Place Fresno —Fresno, CA
- $22.86 - $27.53 an hour
- Part-time
- Bilingual
- Mid-level
- In-person
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1d
Night Auditor (Overnight)
TownePlace Suites by Marriott Fresno CA —Fresno, CA
- From $16.90 an hour
- Part-time
- Word processing
- Computer literacy
- Windows
- Health insurance
- Dental insurance
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7d
Guest Services Night Auditor
Holiday Inn Express and Suites —Fresno, CA
- $18 - $19 an hour
- Full-time
- Hotel
- Front desk
- In-person
- 401(k)
- Paid time off
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Relief Night Auditor-Marriott Hotel
RESIDENCE INN BY MARRIOTT CLOVIS FRESNO AIRPORT —Clovis, CA
Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests,…
$16.90 - $18.00 an hour
Quick Apply
Night Auditor (Overnight)
TownePlace Suites by Marriott Fresno CA —Fresno, CA
At least 1 year of progressive experience in a hotel or a related field required. Follow proper cash handling procedures and be able to post and reconcile…
From $16.90 an hour
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7d

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Night Auditor
Granville Inn —Granville, OH
Support front desk operations by assisting with reservations, room assignments, and guest relations in multiple languages if applicable.
From $18 an hour
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Front Desk Night Audit, Overnight Shift
Crescent Hotels & Resorts LLC —Columbus, OH
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to…
$17 an hour
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7d

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Relief Night Auditor-Marriott Hotel

RESIDENCE INN BY MARRIOTT CLOVIS FRESNO AIRPORT
Clovis, CA

Quick Apply

Job Details

Part-time
$16.90 - $18.00 an hour

Benefits

On-the-job training

Qualifications

Customer communication

Full Job Description

This position will require weekends, additional hours may be available at front desk as well. Preference given to those with prior Marriott experience.

Summary

Ensures guest satisfaction by providing courteous and efficient service. Responsible for the accurate registration, posting of charges, and check-out of guests. Handles guest questions and concerns as required by management. Adheres to specific Brand Standards as required. Will be required to assume position of Person in Charge (PIC) during the overnight shift.

Job Duties

Greets guests with genuine and warm spirit of hospitality
Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment
Posts transactions to guest and master accounts
Reviews guest account balance, ensuring that payment is secured
Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards
Reviews arrivals and blocks special requests
Processes required reports, including down time, high balance, etc.
Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.
Handles guest requests and concerns in courteous and efficient manner
Coordinates the delivery of guest services by other hotel departments and outside businesses
Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner
Prepares guest amenities, and ensures delivery in a timely manner
Handles in-house guest reservation requests such as extension, late check-out, and rebooking
Handles check-out procedures swiftly and accurately and assists guests on departure.
Maximizes room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests
Stores guest luggage
Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets
Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines
Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication
Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security
Operates the franchise terminal and performs designated maintenance tasks
Maintains procedures for credit control and handling of financial transactions
Maintains guest safety & privacy by adhering to established procedures
Issues safety deposit boxes for guest use, following security protocol
Monitors key box, issuing keys to the appropriate staff members. Logs all transactions
Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up
Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards
Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences
Assists with the relocation of guests, when necessary
Assists other departments during slow periods
Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges.
Transfers charges and deposits to master accounts.
Closes necessary accounts at month end.
Prepares final reports of all daily revenue summaries.
Posts all room and tax revenues and late charges, including No-Shows.
Insures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties)
Changes system date.
Follows all company policies and procedures as outlined in Policy Manual.
Responsible for Life Safety Procedures and equipment
Participates (at some properties) in Manager on Duty schedule.
Additional duties may be added at any time at the discretion of management.

Consistently models the behavior of a "Baywood Ambassador"™ who:

Maintains a professional image, including grooming, verbiage, and body language, at all times.
Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact.
Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
Fosters teamwork by offering assistance to others, as needed.
Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.

Previous hotel Front Desk experience preferred; however, ability gained through 2+ year’s related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.

Additional Skills:

Ability to multi-task
Ability to communicate effectively, both written and oral
Ability to work the shifts required for the position
Ability to take information from various sources and determine a responsible course of action
Ability to understand interdepartmental relationships
Ability to operate office equipment and industry specific software (PMS)
Ability to remain calm during stressful situations

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night auditor (overnight) jobs in clovis ca

Relief Night Auditor-Marriott Hotel

Night Auditor

Night Auditor (Overnight)

Guest Services Night Auditor

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